Reception

Reviews of Van Der Valk Hotel Beveren

4 out of 5
Van Der Valk Hotel Beveren
Gentseweg 280, Beveren

Reviews

8.4

Very Good

Rating 10 - Excellent. 193 out of 467 reviews" "
Rating 8 - Good. 189 out of 467 reviews" "
Rating 6 - Okay. 51 out of 467 reviews" "
Rating 4 - Poor. 19 out of 467 reviews" "
Rating 2 - Terrible. 15 out of 467 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were so thoughtful with a special gift. Quite awesome.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Celine - Front Office Shiftleader on Mar 27, 2024
Dear SusanI would like to thank you for choosing Van der Valk hotel Beveren for your stay, but also for sharing your experience with us.I am very pleased to read that you have enjoyed your stay with us. Hopefully we might welcome you again in the future.If you have any questions, please don't hesitate to contact us.Kind regards

2/10 Terrible

David

Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and amazing breakfast
Very nice large hotel with all amenities, within short driving distance of Antwerp. If you would rather stay out of town and enjoy a hotel with spa, swimming pool, 3 restaurants, a very large kids outdoor play are and free car park, then the Van der Valk Beveren is the place to go. Check-in staff were very nice and helpful. Our room was modern, spacious and well furnished, the water pressure in the bathroom perfect for a nice shower after a long day of sightseeing. We had dinner at Ozzo, their Asian - sushi restaurant, and although service was a bit slow due to a very busy Saturday night, the food was of high quality. But the high point of our 1-night stay was breakfast. The quality and choice is something I have never seen anywhere in my long years of travelling: a large variety of breads and sweet pastries, cold sandwich spreads and salads, cheeses and cold cuts, hot foods (including freshly cooked fried eggs). If ever a hotel wanted to send their clients on their way feeling good, this certainly did it. On our way out, we were already thinking about what else we could visit in the region just so we could stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel close to Antwerp
This is a beautiful hotel close to Antwerp. We stayed here for our anniversary and received a complimentary room upgrade. The hotel had also decorated our room with balloons, chocolates, and a card. The facilities are excellent, including a great swimming pool, and the staff were amazingly helpful. Highly recommended
Stayed 1 night in Oct 2023

10/10 Excellent

GEOFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beveren Hotel Gets Even Better
We have stayed in this hotel about four times. It continues to impress and get better. Everything is well-done and satisfying. This is a really pleasant place close to Antwerp, but in the country.
Stayed 1 night in Sep 2023

4/10 Poor

dayana

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Received an old room with mold in the bathroom. Gladly the front desk was helpful enough to change my room to a newer room which was good.
Stayed 3 nights in Aug 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The room could not be described as a superior plus, the hotel is undergoing refurbishment & we had to change rooms due to lack of advertised facilities
Stayed 5 nights in Aug 2023

6/10 Okay

Colin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
There is a lot of like about this hotel, the service is exceptional, and they offer a comfortable stay for us and our dog. The range of TV channels in the room was a bonus, and the room facilities were pretty good, and spacious too in the new block. We were quite impressed with the Jardin restaurant, we preferred it to The nest. It was a good base for us to explore Ghent and Antwerp from. However, the areas that let it down are the location, it is not a pretty setting, next to a train line, large electricity pylons and right next to a large busy road. Nothing very easily in walking distance. We found the drain in our shower quite smelly at times, which is a shame as the block is quite new. And while spacious and well equipped, the style of the rooms was a little stark for our taste save for a random large lion picture, but this is a personal preference. There is a 'dog tax' if you like, but unlike most other hotels nothing is provided for that fee, no dog bowls or bedding in our room.
Stayed 3 nights in Aug 2023

8/10 Good

Asif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Jacek

Stayed 5 nights in Jul 2023

10/10 Excellent

melanie

Stayed 1 night in Jul 2023

2/10 Terrible

Nikolayka

Stayed 1 night in May 2023

10/10 Excellent

Yik Chun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and environment. Good for family
Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Stayed 1 night in Feb 2023

6/10 Okay

Maria, Amsterdam

Traveled with family and small children
Liked: Amenities
Some areas and the rooms need maintenance. The food was fantastic.

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience, loved the koi pond on the entrance, very soothing
Stayed 1 night in Nov 2022

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Rhys

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with a character
Great hotel, with new rooms./ Restaurant very good quality and good service. Just need to review wine prices. For me not enough selection at the lower price entry level.
Stayed 1 night in Jun 2022

6/10 Okay

Gavin

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed by understaffed restaurant
The rooms were clean and well kept. The coffee maker was broken and I asked to have it fixed. They came and cleaned up the mess, but didn’t fix the coffee maker. The staff were friendly, but the restaurant was very understaffed and we had to wait two hours for our entrees one evening. I would not seek this place out again
Stayed 2 nights in Apr 2022

10/10 Excellent

Carlos, Miramar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel in the middle of the city of Beveren. Nice restaurant inside the hotel.
Stayed 1 night in Feb 2022

10/10 Excellent

stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top class
Excellent hotel, great facilities which i will avail of ore on my next stay
Stayed 1 night in Jan 2022

10/10 Excellent

tamer

Stayed 2 nights in Nov 2021

6/10 Okay

Kristin

Traveled with group
Liked: Cleanliness, staff & service
Under construction. We got a new room in an empty, hard to reach area that was pretty unfinished - the elevator still looked like a construction zone and the hallways were unfinished. The room was complete, but not suitable for two people unless you’re very close - the all glass, see-through shower is located in the center of the room
Stayed 1 night in Oct 2021

8/10 Good

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Ann

Stayed 7 nights in Mar 2021

10/10 Excellent

Shelley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very modern, clean and comfortable, food was excellent and despite the strange circumstances with COVID our stay was very pleasant
Stayed 1 night in Nov 2020
Response from Front Office Manager on Dec 9, 2020
Dear Shelley, Thank you for taking the time to write this review, we really value the feedback provided by our guests. I am very pleased to read that you enjoyed your stay. We look forward to welcoming you back to our hotel! Best regards, Jordy van Cauteren Front Office Manager

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Front Office Manager on Nov 29, 2020
Beste Paul, Hartelijk dank voor uw mooie score. Wij hopen u in de toekomst vaker te mogen verwelkomen in ons hotel. Met vriendelijke groet, Jordy van Cauteren Front Office Manager

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, unless you drive its going to be a pain. Nowhere near a grocery shop, closest is lidl 2.4 miles away. Transport stops at 10pm from antwerp and taxis are expensive. So hotel is great but its location is awful. I get remote retreat but really theres a point not to cross.
Stayed 4 nights in Mar 2020
Response from Front office manager on Mar 9, 2020
Greetings, thank you reaching out and for taking the time to write your feedback. The hotel is indeed 3km away from the nearest town Beveren. And about 15km towards Antwerp. It pains us to hear that your enjoyment of the our hotel was therefore diminished. We do hope to receive you once more in our hotel. with kindest regards, De Bruycker Tom Front office manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from Tom De Bruycker Front office manager on Mar 15, 2020
Beste Christopher, van harte bedankt voor de mooie score. Wij appreciëren dit enorm en hopen u opnieuw te mogen ontvangen in de nabije toekomst. met vriendelijke groet De Bruycker Tom Front office manager

6/10 Okay

Victoria

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Adecoen on Feb 1, 2020
Dear Victoria, Thank you very much for your feedback. We hope to welcome you back in the future. Kindest Regards, Angelo De Coen Rooms Division Manager

10/10 Excellent

Shadab

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

T.

Liked: Cleanliness, property conditions & facilities, room comfort
The stay was amazing only the breakfast was a little bit less.
Stayed 1 night in Aug 2019

2/10 Terrible

Walter

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Front office manager on Aug 30, 2019
Greetings Walter, thank you once more for bringing this to our attention. As mentioned upon checkout I've forwarded these to our HK & Technical staff. Once more I offer a stay in our hotel in the near future. Should you can see our improvements in this. With kindest regards, Tom

8/10 Good

Jan Peter, Bergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and spacious rooms. The SPA is very nice and also the 2 restaurants. The parking is free and very close access from the rooms, especiall from groundfloor
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with helpful staff. The sushi restaurant was very good!
Stayed 1 night in Aug 2019
Response from Front office manager on Aug 4, 2019
Greetings, thanks for the lovely words. We hope to see you again in the near future. kindest regards, De Bruycker Tom

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Rubbish dump
Whilst the main hotel seemed very nice, we were sent next door to cottage 21, which was right next to a loading facility (very noisy deliveries unloading early morning) and right in front of the hotel’s smelly rubbish dump – so there were vile odours every time you opened the front door or window. When I pointed this out at reception the next morning, they simply replied that they were aware of the problem – but offered no apology or compensation.
Stayed 1 night in Jul 2019
Response from Front office manager on Jul 25, 2019
Greetings, my apologies for this instance. It's unfortunately this happened. We are are working on the situation regarding the location of the room 21. This will be solved in the near furture. Furthermore your feedback has been passed on towards management. If I can help you further in any way, please contact me on Tom@hotelbeveren.be With kindest regards, De Bruycker Tom Front office manager

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
great place to stay outside of the main city.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
We were moved to a cottage which was nice as could easily walk outside into a sitting area- the only down side was the layout of the toilet/ and bathroom which were separated- no sink in toilet to was hands on- Other than that very nice !
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Mariyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel except minimal room service
The hotel is good in terms of facilities except room service. Each room service can be availed at an extra price (around 10 euros) only to deliver specific food items as listed on their menu. The premises had a mini-gym, swimming pool and children play area. It is good to have your own transport if you prefer to stay here as public transportation is not so great in this area. The hotel had free Wi-Fi and comfortable bed.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and sizeable rooms; clean with good restaurants on site
Stayed 3 nights in Apr 2019

8/10 Good

MJM, Winnipeg, Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed in one of the cottages. These are effectively townhouses, separate from the main hotel building. We *loved* the atmosphere and the decor. Some other people we knew stayed in the hotel rooms, but we would say the cottages were nicer. They are separate from the main building, so if mobility is an issue, you might not want to choose them.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Warm comfort able room
Warm and comfortable room. Would be nice to have a Christmas biscuit or slice of stollen or local traditional item when arriving at the hotel or room. Very formal welcome, would have been better if the welcome came with a smile. Wifi limited. Parking available outside the room was convenient.
Stayed 1 night in Dec 2018