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Candles Hotel

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Terrace/patio
Terrace/patio
Double or Twin Room | Minibar, in-room safe, desk, blackout drapes
Suite | Minibar, in-room safe, desk, blackout drapes

Overview of Candles Hotel

Candles Hotel

3.0 star property

3.8/5 Good

Top rated for staff & service (4.0/5)

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar
Map
Wadi Musa, Petra, Wadi Musa

Explore the area

  • Popular LocationPetra Visitor Center6 min walk
  • Popular LocationStreet of Facades9 min walk
  • Popular Locational-Siq18 min walk

Room options

About this area

Wadi Musa

Candles Hotel is located in Wadi Musa. Al-Siq and Djinn Blocks are cultural highlights, and some of the area's landmarks include Petra and Petra Visitor Center.

What's nearby

  • Petra Visitor Center - 6 min walk
  • Street of Facades - 9 min walk
  • Djinn Blocks - 14 min walk
  • Obelisk Tomb - 15 min walk
  • al-Siq - 18 min walk

Restaurants

  • Petra Kitchen - 2 min walk
  • Palm Court Restaurant & Cafe - 3 min walk
  • Sand Stone Restaurant - 3 min walk
  • The Oriental Restaurant - 4 min walk
  • My Mom’s Recipe Restaurant - 4 min walk

About this property

Candles Hotel

3-star hotel
You can look forward to a roundtrip airport shuttle, a terrace, and a garden at Candles Hotel. Be sure to enjoy a meal at the onsite international cuisine restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and free newspapers
  • Multilingual staff, concierge services, and an elevator
  • Guest reviews speak well of the breakfast, helpful staff, and walkable location
Room features
All guestrooms at Candles Hotel include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JOD 4 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: JOD 4 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Candles Hotel
Candles Hotel Wadi Musa
Candles Wadi Musa
Hotel Candles
Candles Hotel Jordan/Petra - Wadi Musa
Candles Hotel Hotel
Candles Hotel Wadi Musa
Candles Hotel Hotel Wadi Musa

Frequently asked questions

Is Candles Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Candles Hotel?

Self parking is free at this property.

What time is check-in at Candles Hotel?

Check-in is from 2 PM - anytime.

What time is check-out at Candles Hotel?

Check-out is at noon.

Does Candles Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Candles Hotel located?

Situated in Wadi Musa, this hotel is within 1 mi (2 km) of Petra Visitor Center and Petra. Street of Facades and Djinn Blocks are also within 15 minutes.

Can I cancel my reservation for free at Candles Hotel and receive a full refund?

Yes, Candles Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Candles Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 48 out of 187 reviews
5 - Excellent 26%
Rating 4 - Good. 78 out of 187 reviews
4 - Good 42%
Rating 3 - Okay. 43 out of 187 reviews
3 - Okay 23%
Rating 2 - Poor. 10 out of 187 reviews
2 - Poor 5%
Rating 1 - Terrible. 8 out of 187 reviews
1 - Terrible 4%

3.7/5

Cleanliness

4.0/5

Staff & service

3.2/5

Amenities

3.3/5

Property conditions & facilities

1/5 Terrible

Verified traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible! Stay somewhere else, don’t be fooled by the smart looking building facade and tidy internal areas as sadly the rooms aren’t as loved. The room smelt horrible, had crystallised damp on the walls, a dirty bathroom (especially the shower curtain), electric wires exposed on appliances and overall of a general poor standard. Breakfast choices were extremely limited and questionable hygiene levels. The only good thing was its location to Petra entrance and free car parking. Worse hotel I’ve ever stayed in and couldn’t wait to leave.
Stayed 3 nights in Nov 2019

4/5 Good

Alejandra
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, delicious breakfast.
Stayed 2 nights in Nov 2019

4/5 Good

Alexa
Hotel with great location
The locations is really good, 5 min walk to Petra.
Stayed 1 night in Nov 2019

3/5 Okay

Verified traveler
Traveled with family
Liked: Staff & service
Disliked: Cleanliness
It was not exactly clean. Friendly staff, proximity to petra
Stayed 2 nights in Nov 2019

5/5 Excellent

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with excellent location for visiting Petra - across the street from the Visitors centre.
Stayed 2 nights in Nov 2019

4/5 Good

Stewart
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Don’t go for a double bed. They are tiny and the rooms are smaller. Two single beds in a non smoking room was a much better option. Staff in restaurant were particularly lovely, and it was possible to enjoy a glass of Jordanian wine on the terrace. Big downside though is the speakers for call to prayer are right next to the hotel. They blared into our bedroom at 5am which is not a welcome wake up. Okay if you’re setting off early for Petra perhaps.
Stayed 1 night in Oct 2019

4/5 Good

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Petra. Excellent food. Staff very helful and polite.
Stayed 2 nights in Sep 2019

3/5 Okay

Michael
Disliked: Cleanliness, property conditions & facilities
Mold in the shower
Stayed 1 night in Sep 2019

1/5 Terrible

Verified traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel to be presented as 3 Star.
Hotels.com must stop advertising this dirty old hotel as 3 Star. This is a old dated hotel not worthy of carrying 3 star markings. All staff were polite and friendly but hotel it self is old and falling apart. Bed linen was so worn and ripping apart. Bath towel were old and discoloured . Bathroom is an eye sore with dirty shower basins with blocked drain. When I mentioned this to the staff they kindly showed me other 2 available rooms and they are no better. Dinner should have been buffet but served one main dish with chicken and some side dishes for the same price of 10 JD for which you can get much much better food outside. At check out when I mentioned it they gave me 5JD discount which does not change the facts. I will never recommend this hotel to anyone. If all of them Stars removed from the hotel, no one will have complaints either. All of them wonderful reviews must have been posted by the hotel itself.
Stayed 2 nights in Sep 2019

4/5 Good

isa, Virginia
Traveled with partner
Liked: Cleanliness, staff & service
Rooftop view of the city, watching the full moon rise over Petra. Walking distance to everything. Being on top of a hill has its pros and cons, puff, puff! The staff is friendly and helpful. So glad there was a small 2-person elevator to get our luggage up to the 3rd floor. Great breakfast buffet!
Stayed 1 night in Sep 2019