Ratings based on 154 Verified Reviews

3.5 out of 5
68% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Jun 10, 2018
Room safe was locked on arrival needing service. TV in room did not have reception signal. Sliding door faulty which cannot be locked properly. Due to Ramadan breakfast was abysmal. No choice provided. Minimal options.Asked for 1 fried egg and was refused. No customer service. With only a few rooms occupied was not given any consideration by management. Worst hotel experience. Needs inspections by Expedia
3 out of 5
Recommended
for Everyone
by A verified traveler from mission bc

nice location to petra i walked to it, but........

Posted May 26, 2018
room was really dated, there was a real bad lack of power outlets and the wifi was terrible
2 out of 5
by A verified traveler from US

Posted May 26, 2018
Hotel is close to Petra about 5 minutes from the entrance. Housekeeping needs to check the soap dispenser in the tub. In my room it was empty. Called reception about it and nothing was done. The restaurant manager will ask for payment in the middle of my dinner which I find annoying. Either ask for payment before or after dinner.
1 out of 5
by A verified traveler from Honolulu Hawaii

Terrible run down, outdated hotel.

Posted May 22, 2018
Wow this place was a dump. Literally the ONLY redeeming quality is its super close to the entrance of Petra (5 min walk). Everything was old and either broken, or never worked to begin with, like the fridge in the room was from the 70's and didnt work because the plug for it was the wrong kind! No soap or in room amenities, the pools were so dirty you couldent see the bottom, and mostof the hotels other amenities such as a souviener shop, bar, and buisness center wereclosed down years ago and stand empty. Staff was curt and unhelpful. They offer a free breakfast, but the quality is questionable, and they ran out of the hot selections within an hour leaving only cold salads and cheeses.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 15, 2018
1 out of 5
by A verified traveler

Posted May 4, 2018
DON'T STAY HERE. Its close to the entrance to Petra (easy walking distance) but the hotel sucks. Pool is disgusting and dirty. Room was filthy. Air conditioning didn't work - first they said, they'd send someone up, then they said oh, its the whole hotel and we'll send up some fans, then they just ignored us....... You could barely get by the end of the beds - 8 inch clearance..... only good thing was breakfast wasn't bad.
2 out of 5
by A verified traveler

Posted Apr 28, 2018
Lonely Planet guide book rated this hotel highly, but v disappointing. Felt very run down. Food was v poor and staff v unhelpful. It has an "about to go bust" feel about it.
2 out of 5
by A verified traveler

close to Petra but make sure you check your room

Posted Apr 21, 2018
when I shower didn't work the air conditioner didn't work… So I asked for a new room and that was better… The TV didn't work out… Old hotel with a lazy workers that don't keep it up
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel next to the entrance of Petra

Posted Apr 17, 2018
Very nice and clean hotel next to the entrance of Petra. Nice staff and clean room, perfect to stay and visit Petra!
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel close to Petra.

Posted Apr 7, 2018
Very comfortable rooms. Stones throw away from Petra visitor centre. Great value for money.