Breakfast served

Reviews of Golden Cross Hotel

2.5 out of 5
Golden Cross Hotel
44 Rosemont Rd, Waihi, Waikato

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 13 reviews" "
Rating 8 - Good. 7 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.6/10

Cleanliness

7.2/10

Staff & service

4.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The restaurant was closed, place was locked when I arrived, tv didn't work but wi-fi was good
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveler

Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Safe, Comfortable, Clean
It was clean & comfortable especially for an overnight stay. Safe & secure with regards to carpark & entry into the building. Hot water was not running until.7am but access to showers & toilets were clean & convenient. The kitchen had essentials that were easy accessed & plenty to go round. Location was superb close walking distance to the township, however, a little noisy from traffic. Rooms definitely had a fan & air condition that was easy to follow so was pleased. Overall a great place with good value for money to say the least.
Stayed 1 night in Jan 2021
Response from Jennifer on Feb 3, 2021
Hello and thank you for your review. We are pleased to hear that you overall enjoyed your stay with us. As for the hot water, it is available 24/7 at all time. If you had issues with hot water during your stay, you can always let us know and we will have a look into it. Thank you!

8/10 Good

Mike, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Nice tidy clean room. Definitely recommend . comfortable and good service
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here on a winter's night and the room had a heater and the bed had an electric blanket which kept us very cozy and warm. The place was also clean and the staff was very nice.
Stayed 1 night in Jul 2020

4/10 Poor

Christine

Disliked: Property conditions & facilities, room comfort
Disaster in waihi......
This was listed as a hotel when in fact was less than a backpackers place. The double bed was squashed into a room suited for a single bed. We were in room 12 and were told it was the quiet room. How can a room next to a shared bathroom be quiet. Showers were going an until 1.30am.......each time a toilet was flushed the plumbing sounded like a jet plane going overhead. Shared kitchen was again more of a backpackers style, crappy cups was all that was available. Notice saying guests were responsible for cleanliness of kitchen, in these times that should not be guests responsibility but the management to ensure everything is sanitized properly. Stay well away from this place if you want a comfortable peaceful night. We should have slept in the car. On a good note both owners were really nice people and very civil.
Stayed 1 night in Mar 2020
Response from Jennifer on Mar 14, 2020
Hi, our hotel is very historical, and is listed as a listed building at the local council. The name Golden Cross Hotel has been called for over a century and we would like to honour this name passed down through time. We are a budget hotel, and the room type you have chosen is one of our cheapest room types. As for your room, we have given you the quietest room of your chosen type, as all other double rooms are next to the street. If you would like quiet rooms, we have rooms with private bathrooms and they are in a quiet location within the hotel. For kitchen, we do our regular cleaning and sanitising everyday after the guest checked out. However, we ask the guests to wash their own dishes because dirty dishes left unwashed will create uncomfortable experience for other guests who will use the kitchen afterwards. However, we will make sure everything is clean and sanitised everyday, so our guest can always enjoy a clean kitchen when they check-in.

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very good budget accomodation. The shared bathrooms are clean, as are the rooms. There were plenty of charging spots in my room which was great for all of the on the road devices i had. Very close to a grocery store and there is a kitchen you can use to make your own meal if you are so inclined. The bed mattress was way too soft/saggy for me. Also, rooms at the front have to put up with truck traffic in the early AM hours.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building. Clean. Good staff. Great place to stay if you like character hotels.
Stayed 2 nights in Mar 2019

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay in town
Don't be put off by the exterior which is an older hotel by the looks of it. The room (I booked a private room) was small but nicely furnished. It was very quiet and I was right across from the showers which was convenient. There is a large kitchen and off-street parking. It's located just a block off of the main road in Waihi which is a small, pretty town with the beautiful just 10 km away. It was very good value for money.
Stayed 2 nights in Apr 2019
Response from Jennifer on Apr 17, 2019
Thank you for the review. You ate always welcome back. Regards

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Jennifer on Feb 22, 2019
Thanks and welcome back again. :-)

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities
Stayed 1 night in Feb 2019

8/10 Good

Hanne

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Jennifer on Jan 31, 2019
Thanks for your stay,you are always welcome back.