Ratings based on 3,551 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Detroit, MI
False $100 ChargePosted Oct 16, 2017
Cons: Stairs to the first level. Fire hazard and safety concern. Our AC unit was also EXTREMELY noisy.
We stayed at the Ambassador hotel and overall thought the site matched it's rate. I am extremely frustrated by the false $100 charge placed on my credit card, though, which was first described as a security deposit and then later being excused as a fee for smoking in the room. We did not do so, we even had a balcony so why would we have? I was not communicated anything about this while in Hawaii but 2 months after this is the best they could do to describe the unjustified fee.
by A verified traveler from gta
Pictures were deceivingPosted Oct 13, 2017
The pictures online were obviously when from it first opened. Bathrooms needed major updating. Showers were moldy and floors too. The kitchen was unusable because it was so old. A $20 resort was ridiculous and completely a rip off.
for Everyoneby A verified traveler from pittsburgh pa
comfortable,clean, excellent staffPosted Oct 10, 2017
good location food beaches with in waling distance staff excellent clean and comfortable rooms
by A verified traveler
Posted Oct 6, 2017
The vents were too.noisy, couldn't sleep. Quit making me write more stuff.
for Everyoneby A verified traveler from Los Angeles, California
Clean, quiet hotel roomPosted Oct 6, 2017
I was a little nervous about my stay at Ambassador after reading all the reviews but I was very pleased with the room we stayed in. The room was clean, spacious, with working ACs in the bedroom and living room and the balcony was a really nice surprise. Beds were comfortable enough and the bathroom had very good lighting. Staff were nice and the concierge lady helped us plan our activities for our 5 day stay. Only bad thing was that there was no AC in the restroom which got a little hot but other wise very happy with my stay at Ambassador. Would definitely stay here again.
for Everyoneby A verified traveler from Spring, TX
A gem in the rough.Posted Oct 3, 2017
Pros: The price was decent for a last minute booking, the location was decent and the City Bus stop is very close with access to Ala Moana Mall and HNL
Cons: It could be updated, the building is about 30 to 40 years and it looks like it.
Location: The Ambassador Hotel is located at the beginning of Waikiki. It is at Kalakaua and Nakahama.
We had to find a hotel at the last minute because we missed the flight to Guam. I went to my Expedia mobile APP and started looking for a place for the wife and I and we happened the Ambassador Hotel and we booked it and didn't know what to expect. The room was clean and there was a full size refrigerator and a kitchenette with cookware, glassware and utensils.
by A verified traveler from midland, on
Not worth the moneyPosted Sep 30, 2017
The room is extremely dated. The walls are all banged up the kitchen is absolutely disgusting. Oceanview should be limited as you are at least four blocks away so you can't really see it that well. I was there on my honeymoon and was given a twin bed and a single. It has a serious ant infestation in the shower doesn't drain.
by A verified traveler from california
House keepers are excellentPosted Sep 26, 2017
Hotel house keepers are excellent! Ants or tiny insects crawling all over the room. Shower is clogged. We have to use the toilet pump to drain.
for Everyoneby A verified traveler from Saskatoon, SK
Older hotel but well maintained.Posted Sep 26, 2017
Pros: Location and size.
Cons: Coffee machine in room would be nice.
Location: Bus, beach, shopping, everything you need.
Loved the roominess, comfort of beds and location to beach, shopping, bus, etc. Older hotel but well kept and great staff.
for Everyoneby A verified traveler
Posted Sep 22, 2017
Overall a great place to stay. The only thing is the elevator is really slow but I would stay there again.