Ratings based on 2,851 Verified Reviews

3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Switzerland

Posted Oct 15, 2017
Nice and big room, Verry friendly and helpfull staff, Good location, near busses, beach and shopping, Pool was small but clean, Didn't use it, but verry cool that you can get dvds and games for the room, Verry comfortable beds
Comment from Hotel Management
Oct 16, 2017 by Front Desk, Hotel Management
Aloha Angie, Thank you for staying with us! We truly appreciate your feedback and we hope to see you again in the near future! Sincerely, Aqua Palms Staff
3 out of 5
Recommended
for Everyone
by A verified traveler from Victorville, CA

Acceptable for tourists

Posted Oct 15, 2017
Pros: Proximity to transportation to many different types of excursions; discount on two adjoining eating places.
Cons: The hotel rooms need a face lift. They were not dirty, but remodeling should be on the agenda including new carpet, bathtub, room furniture.
Location: Waikiki Beach and Ala Moana Park and Marina are about one mile away; there is transportation available to most locations.
The hotel is located near the tourist drop off points for places such as Pearl Harbor, the dinner cruise and other excursions; the walk to the meeting point is less than 1/10 of a mile. Tourists who plan to be out a lot on a variety of excursions will find the hotel acceptable.
Comment from Hotel Management
Oct 16, 2017 by Front Desk , Hotel Management
Aloha Marianne, Thank you for staying with us! We truly appreciate your detailed feedback. We hear you regarding that much needed 'face lift' and we'll continue to do our best to ensure any inconvenience you've come across will not be repeated. Again, we sincerely thank you for your patronage and we hope to see you again in the near future. Mahalo, Aqua Palms Staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Comfort, just what we needed!

Posted Oct 15, 2017
This hotel is overall a little out dated, but the room was very comfortable and enjoyed the time we did spend there. The staff were very fabulous and so acomodating! This is a great place to stay if you want to come to a comfortable bed after a long day. Great location if you like to walk and is close to mostly everything you need!
Comment from Hotel Management
Oct 17, 2017 by Aqua Palms Staff, Hotel Management
Aloha Sabrina, Thank you for staying with us! We truly appreciate your feedback and we hope to see you again in the near future! Mahalo nui loa
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Love this hotel

Posted Oct 11, 2017
Just a cheap Uber ride to downtown Waikiki. The beach is across the street from the hotel. There’s a really good restaurant next door that’s been there for years. The room is clean and staff is really nice and helpful.
Comment from Hotel Management
Oct 11, 2017 by Aqua Palms Waikiki- Guest Services, Hotel Management
Aloha Christy, Thank you for staying with us at the Aqua palms Waikiki. We greatly appreciate your feed back and we are happy to hear that you've enjoyed your time with us. We hope to see you again on your next visit. ~Mahalo!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Comfortable bed for a short stay

Posted Oct 9, 2017
Pros: Comfortable and clean.
Cons: Nothing. It was short stay
Location: IHop next door for breakfast
We stayed only one night in Honolulu while travelling. The bed was comfortable, place was clean and the price was right for our short stay.
Comment from Hotel Management
Oct 10, 2017 by Guest Services, Hotel Management
Thank you for staying with us at the Aqua Palms Waikiki. We are glad that you've enjoyed your stay even though it was a short one. We hope to see you on your next vacation.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 5, 2017
Pros: We flew in late at night and we were looking for place to stay. This hotel checked us in quickly and we had no issues.
Location: It's walking distance to shopping and the beach.
It a good hotel for people on a budget. Rooms are very reasonable and the staff is friendly. IHOP is right next door. Free DVD rentals are a plus. Plus they have a refrigerator and coffee maker.
Comment from Hotel Management
Oct 8, 2017 by Front Desk, Hotel Management
Aloha, Thank you for staying with us & providing your feedback. We truly appreciate your patronage and we hope to see you again soon! Mahalo nui loa, Aqua Palms Staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great hotel room, especially for the price

Posted Sep 30, 2017
My partner and I enjoyed our stay here a lot. It was well worth it for the price and location. The room was simple and clean, but had amenities we did not expect, such as a microwave and fridge. Toiletries and a television is provided too. Note that there is a resort fee in all hotels of Honolulu. That fee at this hotel covered beach towels, beach chairs, coffee, water, etc. The hotel is a short walk to the beach and various cafes and restaurants. They have good WiFi too. The staff were incredible and friendly. They have an Expedia Local Expert downstairs in the lobby that is well versed in the majority of activities and excursions in all the Hawaii islands. There is also self service pay laundry available.
Comment from Hotel Management
Sep 30, 2017 by Front Desk, Hotel Management
Aloha Alisha, Thank you for providing your feedback and for staying with us! We are very grateful that you enjoyed your stay and we hope to see you again in the near future! Mahalo nui loa, Aqua Palms Staff
3 out of 5
by A verified traveler from Los Angeles

Getting worn out

Posted Sep 28, 2017
Pros: location
Cons: everything tangible thing can be improved
Nice location, but hasn't been updated in a very long time. Things are worn and damaged; even holes in every yellowed lamp shade. Beds small and uncomfortable. Used to be nicer but is very worn out. Most of the staff are nice and helpful. The 'resort fee' is ridiculous -- the van was always '20 minutes away' so we never saw it or took it once. Have been a long time fan, but may reconsider, just seems kind of 'shady' these days.
Comment from Hotel Management
Sep 30, 2017 by Front Desk, Hotel Management
Aloha LP, Thank you for providing your feedback. We sincerely apologize for the inconvenience you endured and for our inability to make it more enjoyable during your stay. We have informed our managers of your recent experience and we'll do our best & work better to ensure this experience is not repeated. Mahalo nui loa, Aqua Palms Staff
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Nice hotel and just a block from the beach.

Posted Sep 23, 2017
Nice hotel. I've stayed here twice. Once in 2016 and again in 2017. Staff is always nice and helpful. It's located across the street from the hilton Hawaiian village which is on the beach. Short walk to arrive at the beach. Only thing I wish this hotel had was some sort of breakfast even if it was just fruit and bagels.
Comment from Hotel Management
Oct 2, 2017 by Aqua Palms Guest Services, Hotel Management
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and staff. We hope to see you again during your next vacation.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bedford, KY

Very nice stay.

Posted Sep 19, 2017
Hotel is more than adequate for resting your head at night after a busy day in Hawaii. The location is great, just a 10-minute walk to the beach and easy access out of Waikiki if you're driving. I found the parking to be easy. The hotel staff was amazingly friendly and very helpful during my stay.
Comment from Hotel Management
Sep 19, 2017 by Aqua Palms Guest Services, Hotel Management
Aloha, Thank you for your feedback and staying with us at the Aqua Palms Waikiki. We are happy to hear that you've enjoyed your stay with us and your time in Waikiki. We hope to see you again on your next vacation to Hawaii.