Ratings based on 1,950 Verified Reviews

4.4 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from Vancouver Canada

Family of 6

Posted Jul 27, 2017
Pros: close to all things
Location: beach, designer shopping, regular shopping, coffee shops, main street lots of shops
We are a family of 6 and this is by far our favourite hotel in Waikiki making this our 8th visit back! highly recommend this hotel to anyone with a family. One of our sons became sick during the last few days of our stay and the staff extended us a room until our flight left at 9pm we were so GRATEFUL for this and we thank you so very much for doing this, it was above and beyond in my books!
5 out of 5
Recommended
for Families
by A verified traveler from Ottawa, ON

Relaxing stay

Posted Jul 26, 2017
Pros: Location, rooms, free breakfast and managers' reception.
Location: Lots of restaurants and shops nearby, 2 Starbucks, free Army museum. A bit of a walk to get to the beach.
Loved the POG at check-in. We were upgraded to a 2-bedroom suite with great bathrooms. Good managers' reception; drinks are strong! Got to use their limo to go to the airport at departure! Lots of stores and restaurants in immediate area but the beach is a bit of a walk. I would stay here again.
4 out of 5
Recommended
for Families
by A verified traveler from Sydney, Australia

Good hotel close to the beach

Posted Jul 18, 2017
Pros: Location, free extras, friendly staff
Had a great time at the Embassy Suites. Early access into our room and an upgrade upon arrival. Friendly staff and great location. Loved the drinks and snack feature between 5.30pm-7.30pm. Will be back!
Comment from Hotel Management
Jul 21, 2017 by Guest Services, Hotel Management
Thank you Natalie! We're pleased to read you enjoyed your time at our hotel. We look forward to welcoming you back again, soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia.

Exceptionall people

Posted Jul 17, 2017
Exceptional. Made us feel welcome, and made the stay comfortable. Close to everything, great breakfast, evening drinks and canapés. But the people make the Embassy Suites, more like family, then just another number.
Comment from Hotel Management
Jul 21, 2017 by Guest Services, Hotel Management
Wow! Thank you for your review and recognizing our team members! You are right and we are so happy that you felt our aloha spirit. Aloha and A Hui Hou!
5 out of 5
Recommended
for Everyone
by A verified traveler

convenient

Posted Jul 16, 2017
Very convenient. Access to all activities I planned. Great location
Comment from Hotel Management
Jul 18, 2017 by Guest Services, Hotel Management
Thank you for the 5 stars! We hope you made many wonderful memories and will come back again. Aloha!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Jul 16, 2017
Great staff. Upon arriving to the hotel, we didn't wait too long to be checked in. We had relatives who had arrived a few days before us and they roomed us in the same tower. Everyone from the check in desk, bartender, breakfast staff and housekeepers were all nice and friendly! My kids and I enjoyed our stay and would def come back. Wish the pool was a little bigger because it gets pretty full during the managers reception hour.
Comment from Hotel Management
Jul 18, 2017 by Guest Services, Hotel Management
Thank you for the taking the time to share your experience! We're happy that you enjoyed your stay and hope you will come back soon. Aloha!
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach and shopping mall

Posted Jul 15, 2017
Enjoyed Hot breakfast every morning. Evening snacks and drinks after tired day were great. The hotel provided sack breakfast when we had to leave hotel at 6 am for tour and appreciated. I highly recommend this hotel especially to family with kids.
Comment from Hotel Management
Jul 18, 2017 by Guest Services, Hotel Management
Thank you so very much for the recommendation!
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Close to the beach & a nice part of town.

Posted Jul 11, 2017
This was a nice, upmarket hotel aimed at families. We had a city view room a street away from the beach & just off the busiest part of Waikiki. Staff were very friendly and everyone seemed to enjoy the free drinks each afternoon. Breakfast was good. The only negative would be the size of the pool. It could of been bigger and was always crowded. An adults only pool would be great. But really, with that beautiful ocean at the end of the street we didn't need it. Buy a couple of inflatable rings from the ABC store across the road, for the beach. Best $4 we spent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted Jul 9, 2017
We were upgraded to a full ocean view. For three people, this was an excellent place to stay and relax. Loved every minute of it. Close to the beach, places to eat and shopping.
Comment from Hotel Management
Jul 11, 2017 by Guest Services, Hotel Management
Aloha Brandis! We're so happy to read that you loved your stay with us. We hope your travels bring you back soon!
5 out of 5
Recommended
for Families
by A verified traveler from NSW Australia

Awesome Hotel - You wont be disappointed

Posted Jul 7, 2017
Pros: The rooms are clean and spacious, excellent for a family of four. The breakfast included is awesome and the staff are fantastic especially Aldrin.
Cons: Only compliant was that the wifi wasn't awesome in the room but it was good in the restaurant however this may have been due to the peak time that we
Location: Its super close to all the shops, ABC store 20m away, good food very close by.
This was our second stay at the Embassay and it was just as good as we remembered. Many of the same wonderful staff still there. We had an awesome time and would highly recommend you consider staying at this hotel. You will not be disappointed.
Comment from Hotel Management
Jul 10, 2017 by Guest Services, Hotel Management
Aloha and thank you for your recommendation! Your feedback and comments are greatly appreciated. We hope that your travels bring you back and you will consider staying with us again.