View from room

Reviews of Hilton Waikiki Beach

4 out of 5
Hilton Waikiki Beach
2500 Kuhio Ave, Honolulu, HI

Reviews

8.4

Very Good

Rating 10 - Excellent. 507 out of 1033 reviews" "
Rating 8 - Good. 289 out of 1033 reviews" "
Rating 6 - Okay. 123 out of 1033 reviews" "
Rating 4 - Poor. 62 out of 1033 reviews" "
Rating 2 - Terrible. 52 out of 1033 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Erica

Traveled with family
Liked: Staff & service
The property was ok, the resort fees and additional fees they try to charge are a problem.
Stayed 6 nights in Mar 2024

8/10 Good

loi, castro Valley

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Mar 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and amenities! Great and helpful staff!
Stayed 17 nights in Mar 2024

8/10 Good

Cynthia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that we couldn’t enjoy our balcony during our whole stay and our room missed a couple days of cleaning. My daughter and I loved the pool. I also loved how we were compensated for the inconveniences. Thank you for the great service.
Stayed 7 nights in Mar 2024

10/10 Excellent

Cynthia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time visiting Honolulu.We chose to stay at the Hilton Waikiki Beach Resort for our first week.Then with family for our second week and our last three days back at the Hilton. During our first week at the Hilton we were so excited to be staying on the 37th floor. The view was amazing but our balcony had a lot of bird poop on it. This kept us from enjoying it as much as we would have liked. It didn’t get cleaned until we informed a manager. This was after at least 4 days of us being there. We decided to call attention to it after our room also didn’t get cleaned for at least 2 days during our time. When we checked out at the end of our first week I was told it was because they were short handed. I did get a sincere apology and was told my resort fees would be waived. I thought that was great customer service but I was really surprised to get a call from a woman on the morning of 19th the day we were returning for our last 3 days to tell me she also wanted to upgrade our room to the presidential suite. I’m so sorry I didn’t get your name, but my family and I thank you so much for the upgrade the room was so beautiful just as beautiful as the ocean view. Thank you again for the great customer service. I wish we could have stayed longer.
Stayed 3 nights in Mar 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stayed recently for 10 days. It's a beautiful hotel! Very clean and tastefully decorated. Especially loved the rooftop pool deck! The addition of cornhole and miniature golf was brilliant. Pool was lovely. Definitely would highly recommend this well appointed hotel! 😊
Stayed 9 nights in Mar 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Nope!
Stayed 3 nights in Mar 2024

2/10 Terrible

Curtis Delante

Hotel robbed my account been going to the bank tryna get it back smh
Stayed 6 nights in Mar 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location. Just a 5-minute walk to the beach and an equal distance to restaurants and shopping. The hotel is a nice facility but we had an issue with a whistling noise in the water pipes. Every time you flushed the toilet or ran water, the whistled continued for minutes. That can be easily fixed but we had to change rooms. We appreciated the helpfulness of the staff with this issue. The restaurant staff are equally helpful and kind.
Stayed 2 nights in Mar 2024
Response from Emily on Mar 25, 2024
Aloha, Robert!Thank you for choosing to stay at our hotel on your recent trip. We are happy to hear you overall enjoyed your stay and especially appreciated our resort's location in the heart of Waikiki. It's great to hear you were able to explore the surrounding area!We apologize for the inconvenience you experienced with the water pipe noise. We understand the importance of staying in a comfortable room when traveling, and we are sorry you had to experience this issue. We have passed this information along to our engineering team in order to quickly resolve the noise issue and provide a better experience for our guests. Again, we apologize.It's wonderful to know our staff was able to assist you and move you to a more quiet and comfortable room. We are happy to hear our team members' friendliness helped mediate the situation. Thank you for your understanding.Should your travels bring you back to Waikiki Beach, we hope to welcome you back to our resort for another wonderful trip.Mahalo!

8/10 Good

PUSPA, BELLE VERNON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Georgia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all super friendly and helpful. The room was good size for a family of 4 but it is for sure a bit dated. The pool on the 10th floor and the mini golf were perfect for the kids and for us to relax. It’s a block from the main strip and the beach where all the stores are. Very walkable and convenient. I’d stay there again for sure.
Stayed 2 nights in Mar 2024
Response from Emily on Mar 23, 2024
Aloha, Georgia!Thank you for choosing to stay with us at Hilton Waikiki Beach. We are thrilled to hear your family had an overall pleasant experience and enjoyed the amenities at our hotel such as the pool deck and mini golf.We appreciate you taking the time to leave a review and share your kind words. It's wonderful to hear our staff helped contribute to a great trip!Regarding our guest rooms, we appreciate your feedback. It's great to know the size of our rooms was suitable for your family, but we apologize for the outdated aspects you encountered. Our hotel is certainly older than other options in the area, but we are constantly renovating and improving our public and private spaces. Thank you for sharing your review. We will use your feedback as we continue to upgrade our resort!Thank you again for choosing to stay with us. We look forward to welcoming you back to our hotel in the future for another great experience.Mahalo!

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great updated property
Stayed 7 nights in Feb 2024
Response from Emily on Mar 22, 2024
Aloha, Julio!Thank you for choosing to stay with us at Hilton Waikiki Beach. We appreciate your kind words about our staff and newly renovated property. Mahalo for the 5-star review!We hope to welcome you back to our resort in the future for another excellent trip.Mahalo!

10/10 Excellent

Montgomery Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Emily on Mar 22, 2024
Mahalo for the 5-star review! Thank you for choosing Hilton Waikiki Beach for your trip.

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable and the room was clean
Stayed 6 nights in Mar 2024
Response from Emily on Mar 15, 2024
Aloha, Debra! Thank you for choosing our hotel for your recent trip. We are thrilled to hear you enjoyed your stay and especially appreciated our clean and comfortable guest rooms. Mahalo for sharing your positive review.We hope to welcome you back to the Hilton Waikiki Beach soon for another excellent stay. Mahalo!

8/10 Good

Hyun Joon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Mar 2024
Response from Emily on Mar 15, 2024
Mahalo for choosing to stay with us, Hyun Joon! We are happy to hear you enjoyed your trip and appreciated the location of our hotel. We look forward to welcoming you back to Hilton Waikiki Beach in the near future for another great experience. Mahalo!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Emily on Mar 14, 2024
Mahalo for the 5-star review, Lisa! We're happy to hear that you enjoyed your stay at Hilton Waikiki Beach. We look forward to the opportunity to welcome you back to our hotel for another great trip. Mahalo!

6/10 Okay

Alfredo, Downey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Emily on Mar 14, 2024
Aloha, Alfredo! Thank you for choosing our hotel for your recent trip. If there is any additional feedback you would like to share with us in order to make your next trip an even better experience, please let us know. We value your input, as guest satisfaction is our top priority.Mahalo!

4/10 Poor

brian

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was very disappointed the the property no longer had live entertainment. We had to go to the outrigger for good music and wine. Also disappointed with only being allowed 1 beach chair per room. My last stay at Hyatt, they accommodated the family. The pool is nice, but without a windbreak, it is unusable.
Stayed 10 nights in Mar 2024
Response from Emily on Mar 13, 2024
Aloha, Brian! Thank you for choosing our hotel for your recent trip and taking the time to share your feedback. We sincerely appreciate your review and apologize for the inconveniences you experienced while staying with us on your trip.We apologize for the lack of live entertainment and amenities. Our current live music schedule runs on Wednesday, Friday, and Sunday evenings in L.B.L.E. Lounge. We understand enjoying live music and drinks while on vacation is a lovely experience, and we're sorry we could not accommodate. We are actively reviewing our live entertainment schedule and hope to add more performers soon.As for our beach chair allocation policy, we apologize for the inconvenience of only having one chair per room. Our hotel is often at full capacity, and some amenities run short. Thank you for sharing your comments. We will use your feedback to review our supply of amenities such as beach chairs, surfboards, and towels.Thank you again for staying with us. If you have any additional comments or feedback, please do not hesitate to reach out. We hope to have the opportunity to welcome you back to our resort for a much-improved experience.Mahalo!

8/10 Good

RAVNEET

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel’s location is good. Only thing that bugged me was the loud noise of elevator but hotel staff was kind enough to change our room when we relayed the problem.
Stayed 3 nights in Dec 2023
Response from Emily on Mar 13, 2024
Aloha, Ravneet! Thank you for choosing to stay with us at Hilton Waikiki Beach on your recent trip. We're happy to hear you enjoyed your stay and appreciated the location of our resort.We're glad our team was able to accommodate your request to change rooms promptly, though we apologize for the initial inconvenience with the elevator noise. Thank you for sharing your feedback- we will certainly look into this issue.We hope to welcome you back to the Hilton Waikiki Beach in the near future for another excellent stay. Mahalo!

8/10 Good

Victoria, Bakersfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too much to do in hotel premises as far as entertainment, loved the cleanliness of the premises and staff. I did not like seen a homeless man peeing outside by the area.
Stayed 5 nights in Mar 2024
Response from Emily on Mar 13, 2024
Aloha, Victoria! Thank you for choosing to stay with us at Hilton Waikiki Beach on your recent trip. We are thrilled to hear you overall enjoyed your stay and appreciated the cleanliness of our resort. It's also heartwarming to hear our friendly staff contributed to a lovely trip.We do, however, apologize for the inconveniences you experienced while staying with us including the lack of onsite entertainment. Your insights are valuable as they help us improve our offerings for all guests. We hope you were able to enjoy some of our amenities including onsite dining, free yoga classes, our 10th-floor recreation deck, and magic show.Your comments about the homeless population around our property are concerning, and we will spend more time looking into this issue. We apologize for this disturbance.Thank you again for staying with us on your recent trip. We hope to welcome you back to the Hilton Waikiki Beach in the near future for another excellent stay. Mahalo!

4/10 Poor

Marek

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing good
Stayed 5 nights in Mar 2024
Response from Emily on Mar 12, 2024
Aloha Marek,Thank you for choosing to stay with us on your recent trip and taking the time to leave a review. We greatly appreciate your patronage.It's disappointing to learn that your experience at our resort was unsatisfactory. We take our guests' feedback seriously and we're interested in learning more about your stay.Your comments help us improve our services and provide a better experience for all guests. If there is any specific feedback you would like to share with us, we would appreciate it. Thank you again for choosing to stay at our hotel. We hope to have the opportunity to welcome you back for a much-improved visit.Mahalo!

8/10 Good

Cornelius

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location and in quieter location in Waikiki.
Stayed 1 night in Mar 2024
Response from Emily on Mar 11, 2024
Aloha, Cornelius! Thank you for choosing to stay with us at Hilton Waikiki Beach for your recent trip. We are happy to hear you enjoyed your stay and appreciated the location of our resort.If there is anything we can do to make your next stay even better, please let us know. Your satisfaction is extremely important to us.We hope to welcome you back to our resort soon for another excellent trip. Mahalo!

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from the beach and the mall witch gave us lots of options to dine in
Stayed 9 nights in Feb 2024
Response from Emily on Mar 11, 2024
Aloha, Sandra! Thank you for choosing our hotel for your recent trip. We are thrilled to hear you enjoyed your stay and appreciated the location of our resort.We hope to welcome you back to the Hilton Waikiki Beach in the near future for another excellent stay. Mahalo!

10/10 Excellent

concepcion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Mar 2024
Response from Emily on Mar 11, 2024
Mahalo for the 5-star review! We're happy to hear that you enjoyed your stay at Hilton Waikiki Beach. We look forward to the opportunity to welcome you back to our hotel for another great trip.Mahalo!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! The staff was wonderful and the accommodations were outstanding! Thank you!
Stayed 5 nights in Feb 2024
Response from Emily on Mar 7, 2024
Aloha, Terry! Thank you for choosing our hotel for your recent trip. We are thrilled to hear you enjoyed your stay and our friendly and attentive staff contributed to an excellent experience. Thank you for sharing your review!We hope to welcome you back to the Hilton Waikiki Beach soon for another wonderful stay. Mahalo!

10/10 Excellent

Patricia Hunt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property felt safe. My lanai looked out on waikiki beach. I awoke to seeing surfers on their boards.
Stayed 14 nights in Feb 2024
Response from Emily on Mar 6, 2024
Aloha, Patricia! Thank you for choosing to stay with us at Hilton Waikiki Beach for your recent trip. We are thrilled to hear you enjoyed your experience and appreciated the safety of our resort and the amazing ocean views. We hope to welcome you back to our hotel in the near future for another excellent stay. Mahalo!

10/10 Excellent

Leonor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view from our room was spectacular. Cleaned room (only if you request it, otherwise it will be once every four days). No funny smells, well located, closed to everything you may need while in the island. Also very nice workers.We'll be back!
Stayed 4 nights in Feb 2024
Response from Emily on Mar 4, 2024
Aloha Leonor!Thank you so much for your glowing review of Hilton Waikiki Beach! We're thrilled to hear you enjoyed the beautiful ocean view from your room and found our location convenient. It's wonderful to know our team's efforts made your stay more pleasant. We appreciate your understanding of our housekeeping schedule and assure you we are hiring more housekeeping staff to provide our guests with daily cleaning services. Thank you again for staying with us on your trip to O'ahu! We look forward to welcoming you back for another memorable visit.Mahalo!

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Emily on Mar 5, 2024
Mahalo for choosing to stay with us, Matthew!We hope to welcome you back to Hilton Waikiki Beach for another excellent stay. If there is anything we can do to provide an even better experience in the future, please let us know.Thank you and have a great day!

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Great hotel in many aspects. You have to ask to have housekeeping come if you don't want to wait for days. Valet parking is the only option (at $50/night). Take advantage of the amenities/resort fees. Upper pool has mini golf and foosball. Food in the cafe lobby level was really good.
Stayed 4 nights in Feb 2024
Response from Emily on Mar 6, 2024
Aloha, Michael!Thank you for choosing to stay with us at Hilton Waikiki Beach. We are thrilled to hear you had an overall enjoyable trip and especially appreciated our amenities such as mini golf, foosball, and our cafe/deli. We apologize for the inconvenience you experienced with our housekeeping schedule and parking options. Rest assured, we are actively hiring more housekeeping staff to provide our guests with daily cleaning services. As for parking at our resort, we understand that valet-only can be difficult and we apologize for this poor experience. We will use your feedback to review our operations.If you have any additional feedback or suggestions for us, please reach out. We hope to welcome you back to our resort for an even better experience soon.Mahalo!

10/10 Excellent

Andree Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2024
Response from Emily on Mar 4, 2024
Mahalo for the 5-star review, Andree!

10/10 Excellent

Arlene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We disembarked from our cruise and arrived quite early at the Hilton Waikiki Beach Hotel, prepared to wait a few hours for our room. We were pleasantly surprised to find out our room was ready! The hotel is very clean, a short walk to Waikiki Beach and so close to many restaurants and shopping. A delightful end to our cruise vacation!
Stayed 1 night in Mar 2024
Response from Emily on Mar 4, 2024
Aloha, Arlene! Thank you for staying at Hilton Waikiki Beach following your recent cruise. We are thrilled to hear you enjoyed your quick stay and appreciated many aspects of our hotel including the cleanliness, location, and quick service. Mahalo for sharing your positive review.We hope to welcome you back to the Hilton Waikiki Beach soon for another excellent stay. Mahalo!

10/10 Excellent

Elizabeth, Spotswood

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Feb 2024
Response from Emily on Mar 1, 2024
Thank you for the 5-star review, Elizabeth! We are thrilled to hear you enjoyed your stay at Hilton Waikiki Beach. Mahalo!

10/10 Excellent

Timothy

Stayed 3 nights in Feb 2024
Response from Emily on Mar 22, 2024
Thank you for choosing to stay with us at Hilton Waikiki Beach! We hope to welcome you back to our hotel soon for another great trip. Mahalo!

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let us check in early, great customer service!
Stayed 1 night in Feb 2024
Response from Emily on Feb 26, 2024
Mahalo for the 5-star review, Jason! We are happy to hear you enjoyed your stay at Hilton Waikiki Beach and look forward to welcoming you back soon for another great trip!

10/10 Excellent

Camilla

Traveled with family
Liked: Amenities
Spacious room and comfortable. Great view of ocean. Friendly and helpful staff. Highly recommend!
Stayed 6 nights in Feb 2024
Response from Emily on Feb 26, 2024
Thank you for the positive review, Camilla! We appreciate your kind words about our attentive staff, comfortable rooms, and beautiful location. We look forward to welcoming you back soon for another excellent trip! Mahalo!

8/10 Good

Matthew

Liked: Staff & service
Stayed 6 nights in Feb 2024
Response from Emily on Feb 26, 2024
Aloha, Matthew! Thank you for choosing our hotel for your recent trip and taking the time to leave a positive review. We are thrilled to hear you enjoyed your stay.We look forward to the opportunity to welcome you back to our hotel for another great trip. Mahalo!

10/10 Excellent

Julian, Chula Vista

Stayed 4 nights in Feb 2024
Response from Emily on Feb 26, 2024
Mahalo for the 5-star review, Julian! We are happy to hear you enjoyed your stay at Hilton Waikiki Beach and look forward to welcoming you back soon for another great trip!

10/10 Excellent

Giane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and hotel service! It was my family and I’s first time in Hawaii and Hilton didn’t fail us. The staff were very accommodating and have smiles on their faces. I will keep booking at Hilton from now on.
Stayed 7 nights in Dec 2023
Response from Emily on Feb 26, 2024
Aloha, Giane!Thank you for sharing your kind words and positive feedback. We are thrilled to hear our attentive staff shared their Aloha spirit and made your trip memorable.Thank you for choosing to stay at Hilton Waikiki Beach. We look forward to welcoming you back soon for another great trip!Mahalo!

8/10 Good

Alan

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Very nice snd clean. But our room was right up against the elevator so it was noisy.
Stayed 3 nights in Feb 2024
Response from Emily on Feb 26, 2024
Aloha, Alan!Thank you for choosing to stay with us at Hilton Waikiki Beach, plus taking the time to share your feedback! We appreciate your kind words and are happy to hear you found our resort clean and comfortable.We apologize for the noisy elevator, and we regret this inconvenience. Rest assured, we will be working with our maintenance team to address this concern.Thank you again for staying at our hotel on your Waikiki trip. We would appreciate the opportunity to welcome you back to our resort for an even improved experience.Mahalo!

10/10 Excellent

naomi

Stayed 5 nights in Feb 2024
Response from Emily on Mar 22, 2024
Thank you for choosing to stay with us, Naomi! We are thrilled to hear you enjoyed your experience at Hilton Waikiki Beach and look forward to welcoming you back for another excellent stay. Mahalo!

2/10 Terrible

Tiyania, Mount Holly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not accommodating, did not honor my gold status, did not honor Expedia status, never put enough towels in The room, not enough activities for what they charged, only clean room every four days unless you ask, and finally did not have the staff to accommodate parking but charged everyday and you had to wait
Stayed 5 nights in Feb 2024
Response from Emily on Feb 26, 2024
Aloha Tiyania,Thank you for taking the time to share your thoughts about your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced, especially regarding the challenges you faced with our towel service, room cleaning schedule, and parking accommodations.We regret that we fell short of meeting your expectations and assure you that your feedback is invaluable for our continuous improvement. Please accept our apologies for any lapses in recognizing your Gold status and Expedia status, and be assured that we are actively addressing these issues to enhance our guest experience.We appreciate your patience and understanding. If you have further concerns or would like to discuss your experience in more detail, please feel free to reach out to us.Mahalo!

8/10 Good

Alan

Stayed 1 night in Feb 2024
Response from Emily on Mar 22, 2024
Aloha, Alan!Thank you for choosing to stay at our hotel on your recent trip. We are happy to hear you enjoyed your stay.If there is anything we can do to make your next trip even better, please do not hesitate to reach out. We value your feedback and appreciate your review!Mahalo!

8/10 Good

Jeremy Phillip

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Very nice place for the price. Good location within walking distance to the beach and restaurants. The pool was alright, not the greatest but it did the job. All in all a great deal compared to some of the more expensive places in the araea.
Stayed 5 nights in Feb 2024
Response from Emily on Feb 26, 2024
Aloha Jeremy,Thank you for taking the time to share your positive experience at Hilton Waikiki Beach. We're delighted to hear that you found our resort to be a great deal and appreciated our convenient location near the beach and restaurants. Your feedback on our pool is duly noted, and we're committed to enhancing our amenities for an even more enjoyable stay.We appreciate your kind words and look forward to welcoming you back for another memorable stay. If there's anything specific you'd like us to improve or if you have additional feedback, please feel free to let us know.Mahalo!

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Amenities
What I don’t like is the resort fee. It’s a hotel.
Response from Emily on Feb 26, 2024
Aloha Ian,Thank you for taking the time to share your thoughts about your recent stay at Hilton Waikiki Beach. We appreciate your feedback and understand your concern about the resort fee. We apologize for any inconvenience this may have caused during your visit.While the resort fee helps us maintain the quality of our amenities and services, we understand your perspective, and we're continuously reviewing our policies to ensure they align with our guests' expectations. Your input is valuable to us, and we hope you enjoyed your overall experience with us.Mahalo!

10/10 Excellent

fayaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent, 1 block from beach. Lots of restaurants near by. Bus just outside property. The hotel only gave one beach chair per room to check out. They should allow at least 2 for a room of 4.
Stayed 5 nights in Feb 2024
Response from Emily on Feb 26, 2024
Aloha Fayaz,Thank you for sharing your positive experience at Hilton Waikiki Beach! We're delighted to hear that you enjoyed our convenient location near the beach and local restaurants. We appreciate your suggestion regarding beach chairs, and we'll certainly take it into consideration as we strive to enhance our guests' experience.It was a pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful stay.Mahalo!

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024
Response from Emily on Feb 26, 2024
Mahalo for the positive review, Steve! We are happy to hear you enjoyed your stay at Hilton Waikiki Beach and look forward to welcoming you back for another great trip!Mahalo!

10/10 Excellent

Karly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy room in central Waikiki. Good wifi
Stayed 1 night in Feb 2024
Response from Emily on Feb 26, 2024
Aloha Karly,Thank you for choosing our hotel for your recent trip. We are happy to hear you especially enjoyed the location of our resort and quick internet speeds.We hope to welcome you back to the Hilton Waikiki Beach for another excellent stay.Mahalo!

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and close to the beach. Check-in and check-out was quick and easy. Compared to other hotels in the area, this is a good deal. The busier noisier areas are a 10 minute walk.
Stayed 2 nights in Feb 2024
Response from Emily on Feb 26, 2024
Aloha Robert,Thank you for sharing your positive experience at Hilton Waikiki Beach! We're delighted to hear that you found our hotel comfortable and enjoyed its proximity to the beach. It's also great to know that your check-in and check-out processes were smooth.We appreciate your feedback on the convenient location and value we provide. If there's anything specific you'd like us to enhance for an even better experience in the future, please don't hesitate to let us know.Mahalo!

8/10 Good

Danny

Traveled with family
Liked: Amenities
Nice view toward the beach, good service and most of all convenient location
Stayed 7 nights in Dec 2023
Response from Emily on Feb 26, 2024
Aloha Danny!Thank you for choosing to stay at our hotel on your recent Waikiki trip, plus taking the time to share your wonderful review. We are happy to hear you enjoyed the location of our resort and found it accessible to local attractions. We look forward to welcoming you back to Hilton Waikiki Beach for another excellent trip in the near future.Mahalo!

10/10 Excellent

Camilla

Traveled with partner
Lotion in stead of soap at sink??
Stayed 3 nights in Feb 2024
Response from Emily on Feb 26, 2024
Aloha Camilla,Thank you for choosing to stay at our hotel and taking the time to share your feedback. We are happy to hear that you overall enjoyed your stay at Hilton Waikiki Beach.We apologize for the confusion regarding our in-room amenities. We will be sure to review our processes for stocking soap and lotion in guest rooms to guarantee an improved experience. If there are any additional amenities or services you would like to suggest for improvement, please let us know. We value your feedback.Thank you again for choosing us for your Waikiki stay.Mahalo!