Ratings based on 3,506 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2017
Room was cleaned everyday and staff are very Friendly
Comment from Hotel Management
Aug 16, 2017 by Erich GM, Hotel Management
Thank you, The team is really great here!
4 out of 5
Recommended
for Everyone
by A verified traveler

Waikiki Hilton

Posted Aug 13, 2017
Not up to the standard of other Hiltons but the staff were friendly and the beds were comfortable . It was a bit dated . Great location too.
Comment from Hotel Management
Aug 16, 2017 by Erich GM, Hotel Management
We think we have more of a traditional look for Hawaii. I read about our team a lot! Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from sacramento.CA

Close to beach and shopping center

Posted Aug 11, 2017
Nice place to stay. Front desk service is great! Just mattresses make some noise
Comment from Hotel Management
Aug 16, 2017 by Erich GM, Hotel Management
The front desk team is trained with Hilton make It Right service. It matters!
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Posted Aug 7, 2017
3rd time we have stayed in this hotel and everything is excellent.
Comment from Hotel Management
Aug 16, 2017 by Erich GM, Hotel Management
Coming back is the ultimate complimant
3 out of 5
by A verified traveler from chicago

Ok stay

Posted Aug 6, 2017
My disappointment was the staff...not the most friendly, doesn't go out if their way to be helpful, slow check in.... Restaurant was good and being able to hold onto luggage after check out....
Comment from Hotel Management
Aug 16, 2017 by Erich GM, Hotel Management
I am so sorry we did not meet your expectations. We try to always do a little extra but it looks like we failed. I am sorry.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2017
Everyone at the hotel was super nice! We even got an ocean view upgrade which we were very happy about. I would recommend this hotel and it's so close to the beach. We loved it!!!!
Comment from Hotel Management
Aug 16, 2017 by Erich GM, Hotel Management
That is the best compliment we could get!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel food for late dinner & drink clean

Posted Aug 2, 2017
Making new friends learning hawii language Alho @ Mehalo the best thing is swimming in the ocean was blessing us 😆😆😆👍👍☝☝
Comment from Hotel Management
Aug 16, 2017 by Erich GM, Hotel Management
The ocean is magical here!
4 out of 5
Recommended
for Couples
by A verified traveler from Sydney, Aus.

Posted Aug 2, 2017
Hilton was conveniently located one block away from the beach, and was easy to walk to all the restaurants and cafes from there. Staff were very helpful with checking in and getting taxi's etc
3 out of 5
by A verified traveler

Posted Aug 1, 2017
It was ok this hotel needs upgrade, besides the view the room wasn't that great!!
Comment from Hotel Management
Aug 16, 2017 by Erich GM, Hotel Management
We are always working on property improvements. we just completely redid the pool area and now are replacing all the guest room carpet. Our rooms are in great shape.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Overall nice

Posted Aug 1, 2017
Overall nice Stay, walking distance to everything.
Comment from Hotel Management
Aug 16, 2017 by Erich GM, Hotel Management
Thank you. being one block off the beach works!