Ratings based on 1,559 Verified Reviews

4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Very nice central location with great staff

Posted Sep 15, 2017
Great central location across the road from the beach, a very short walk to most locations. You do get what you pay for, the hotel is certainly a step down from from of the surrounding ones and is certainly starting to show its age. Hallway carpet are looking worn and you can see where they've painted several time over trim in the bathrooms, it's literally in layers.
Comment from Hotel Management
Sep 16, 2017 by Ashley A, Hotel Management
Aloha Chris, Thank you for taking the time to complete a survey, we value your feedback and will take the information that you have provided back to our departments. I am glad that you enjoyed our central location and it is very convenient to walk around especially when parking is so limited in Waikiki. We hope you stay with us in the future. Mahalo!
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Great hotel in a great location!

Posted Sep 15, 2017
Pros: Location and staff.
Cons: The speed of the lifts!
Beachcomber is in a very central location on the main strip of Waikiki, next to Macy’s and across the road from The Cheesecake Factory. The staff are fantastic, 2 particular callouts are Sam at reception, and James Speight who is the resident Concierge extraordinaire (please go and meet him even if you don’t need anything!). For any Aussies wanting a flat white, the Hawaiian Aroma Caffe just off the lobby makes a really good one! You can grab a towel from the pool area and take it down to the beach if you don’t have your own beach towel. Lemon water in the lobby is a nice touch. The room (King) was quite generously sized, the bed was comfortable and housekeeping attended every day. The only negatives I can really say about this hotel is that the lifts are extremely slow, so be prepared to wait. Also if you are noise sensitive, it can be a little noisy if you have neighbours ‘enjoying’ themselves, so I’d suggest bringing some earplugs if you are a light sleeper. For the sheer fact of the staff and the location, I’d definitely stay here again.
Comment from Hotel Management
Sep 16, 2017 by Ashley A, Hotel Management
Aloha Samantha, Thank you for your review and mentioning the staff that made your stay a little more fantastic! We take pride in knowing that our guest enjoy themselves. I apologize that the elevators were slow during your stay and I have mentioned it to our maintenance personals of the issue and also if you experienced noisy neighbors. If you do stay with us in the future and encounter these problems again please report them to them to the front office staff so that we can take care of it. I hope to see you in the future. Mahalo!
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide, Australia

Great Location on the main st of waikiki!

Posted Sep 13, 2017
Pros: Proximity, clean spacious rooms, balcony
Cons: Rooms at the rear of complex on lower floors cop the noise from the large external airconditioning units. Lifts can be slow at times.
Location: Walking distance to most things in waikiki including zoo and aquarium.
I have stayed here twice now and I cant fault this hotel. The location is fabulous - right above Macys, across the road from The Cheescake Factory, Maui Brewing Co in the complex and the Pink Trolley line to Ala Moana is on the street behind the building.. The Beachcomber is clean and tidy and the staff are helpful and obliging. They have a booking facility for tours etc in the complex and the guys downstairs at valet can organise a shuttle to Waikele outlets for $16 per person round trip.
Comment from Hotel Management
Sep 16, 2017 by Ashley A, Hotel Management
Aloha Mardi, Thank you for your review and for choosing to stay at the Holiday Inn Resort Waikiki Beachcomber on 2 occasions now. I apologize but unfortunately, we have no control over the air conditioners outside of our buildings and the elevators can run a little slower especially when we are busy. Although, I am glad you you enjoyed everything that we and Waikiki can offer. We hope you stay with us again soon. Mahalo.
5 out of 5
Recommended
for Everyone
by A verified traveler from melb aust

Staff are great, great location

Posted Sep 11, 2017
Staff were very friendly and helpful, especially Ashley, location was great, rooms were very clean, always stay here
Comment from Hotel Management
Sep 16, 2017 by Ashley A, Hotel Management
Aloha Maria, Thank you for for taking the time to fill out the survey, I value your feedback. I am happy that you enjoyed your stay with us and that I was able to provide you with information. We hope you can stay with us again in the future. Mahalo.
5 out of 5
Recommended
for Everyone
by A verified traveler from MewYork

Nice and clean ! Close to the beach.

Posted Sep 9, 2017
Staff was helpful! We could have used a continental breakfast . Hot water machine no cups
Comment from Hotel Management
Sep 11, 2017 by Ashley A, Hotel Management
Aloha! Thank you for your review, we value your feedback and will utilize your information and comments to improve our amenities. I am glad that our staff were able to help you. We hope to see you back in the future. Mahalo
5 out of 5
Recommended
for Everyone
by A verified traveler from Canberra, Australia

Great location and amenities

Posted Sep 6, 2017
The location of the Holiday Inn Waikiki is fantastic, central to everything. Great amenities including bar, restaurant, coffee shop and general store all on the hotel premises. Rooms are spacious, clean and comfortable. I'll definitely stay again when visiting Waikiki.
Comment from Hotel Management
Sep 9, 2017 by Ashley A, Hotel Management
Aloha Marion, I am happy to hear that you are enjoying you stay with us. Thank you for all the great raves about our property. We take pride in making our guest feel like home. Mahalo, Ashley A
4 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle, Austraia

Nice hotel close to the beach

Posted Sep 3, 2017
Nice location close to the beach and the shops. Easy access and walking distance to everything you needed. Enjoyed the nightly walks in the cool and variety places to eat and choose from.
Comment from Hotel Management
Sep 6, 2017 by Lee-Ann K, Hotel Management
Aloha, It is wonderful to hear that you enjoyed your stay here with us! Thank you for sharing and we hope to see you again! Mahalo, Lee-Ann K Holiday Inn Resort Waikiki Beachcomber
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to beach

Posted Aug 26, 2017
At this location you have everything around de corner.. shops, groceries, etc
Comment from Hotel Management
Aug 29, 2017 by Lee-Ann K, Hotel Management
Aloha, It is great to hear that you enjoyed your stay here with us and that you found our location to be convenient. Thank you for sharing your experience and we hope to see you again! Mahalo, Lee-Ann K Holiday Inn Resort Waikiki Beachcomber
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Very close to everything

Posted Aug 24, 2017
Had a nice time.. Staff very accommodating Staff very friendly Pool cafe very good and convenient
Comment from Hotel Management
Aug 26, 2017 by Lee-Ann K, Hotel Management
Aloha, I am happy to hear that you enjoyed your stay and that our team was able to assist you with your needs throughout your stay. Thank you for taking the time to share and we hope to see you again! Mahalo, Lee-Ann K Holiday Inn Resort Waikiki Beachcomber
5 out of 5
Recommended
for Everyone
by A verified traveler from Christchurch NZ

Close to beach and central Waikiki

Posted Aug 24, 2017
Pros: Good sized room, comfortable and well appointed
Great stay, close to everything. Competent staff, room servicing very efficient. Pool very enjoyable particularly being so close to hospitality venues.
Comment from Hotel Management
Aug 26, 2017 by Lee-Ann K, Hotel Management
Aloha, It is wonderful to hear that you enjoyed your stay here with our Beachcomber Ohana! Thank you for taking the time to share and we hope to see you again! Mahalo, Lee-Ann K Holiday Inn Resort Waikiki Beachcomber