Ratings based on 1,609 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Close to everything. Beach, Restauranrs, Shops and

Posted Nov 5, 2017
We stayed on the fourth floor and our room attendant was brilliant. Pool always sparkling. The guys on reception were always smiling and hospitable
Comment from Hotel Management
Nov 9, 2017 by Lee-Ann K, Hotel Management
Aloha, I humbly thank you for your kind review. It is wonderful to hear that you enjoyed your time here with our Beachcomber Ohana and that they were able to share their warm aloha spirit with you. We hope to see you again! Mahalo, Lee-Ann K Holiday Inn Resort Waikiki Beachcomber
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Paul, Minnesota

Quiet and close to the beach

Posted Oct 31, 2017
Other than the party next door at night this place was super quiet. Everyone was friendly and just a hop skip and a jump from the beach! Maui Brewing Company attached was an amazing place for food and drinks. Happy hour is unbeatable!
Comment from Hotel Management
Nov 2, 2017 by Ashley A, Hotel Management
Aloha Tiffany, Thank you for taking the time to write a review about your stay. I am glad that you enjoyed our location and our restaurant. We hope that you can stay with us soon again. Mahalo!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2017
Cons: Rooms are tired looking and you could smell smoke even though it was meant to be smoke free
Location: Great location
Excellent location The 3pm check in is a pain especially when you hav arrived on an early morning flight The hotel doesn’t have a huge variety of things but you can get that from other areas in waikiki
Comment from Hotel Management
Nov 4, 2017 by Lee-Ann K, Hotel Management
Aloha, Thank you for taking the time to share your experience here with us. I regret to hear of the inconvenience mentioned. Our hotel is 100% smoke free in accordance with state law and our team does their very best to quickly address any issues that may arise. It is great to hear that you enjoyed our centralized location and we hope to see you again! Mahalo, Lee-Ann K Holiday Inn Resort Waikiki Beachcomber
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane Australia

In the middle of everything..

Posted Oct 22, 2017
Across the road from the Royal Hawaiian and in the middle of everything. Ocean view means half ocean view. Friendly helpful staff. Make sure you go to Diamond Head and do the walk...catch the trolley there.
Comment from Hotel Management
Oct 25, 2017 by Ashley A, Hotel Management
Aloha Robert! Thank you for taking the time to tell us about your stay! I am glad to hear that you enjoyed our trolley service and the hike up Diamond is a must while here! Our very central location is one of many great features the hotel has to offer and our staff take great pride in knowing that they were able to help you. I apologize if you feel like your Ocean View was not a good view but please keep in mind that we are not a ocean front hotel so the rooms will still have a few obstructions. I hope that this does not deter you away from staying with us again or in the future. Thank you again for staying with us. Mahalo
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted Oct 20, 2017
Great hotel, very clean and in the middle of everything. Would definitely stay again!
Comment from Hotel Management
Nov 4, 2017 by Lee-Ann K, Hotel Management
Aloha, It is wonderful to hear that you enjoyed your stay here with our Beachcomber Ohana! Thank you for sharing your experience and we hope to see you again! Mahalo, Lee-Ann K Holiday Inn Resort Waikiki Beachcomber
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Nice hotel, perfect location

Posted Oct 16, 2017
Great spot to stay, everything is close by. Hotel very clean and comfortable and staff were fantastic. Only downside was the Maui bar attached, very overly priced and service wasn't great in there.
Comment from Hotel Management
Oct 20, 2017 by Lee-Ann K, Hotel Management
Aloha, It is great to hear that you enjoyed your stay here with us and the cleanliness and comfort of our facilities. I regret to hear that Marui Brewing Co did not fulfill your expectations. Though they are an independently owned and operated entity, we thank you for your feedback, it is greatly appreciated. We hope to see you again! Mahalo, Lee-Ann K Holiday Inn Resort Waikiki Beachcomber
3 out of 5
Recommended
for Everyone
by A verified traveler

Great position

Posted Oct 12, 2017
Cons: New carpet and bathroom needs a makeover
Really central. Great to use room key to use trolley bus for free. Staff helpful.
Comment from Hotel Management
Oct 14, 2017 by Lee-Ann K, Hotel Management
Aloha, Thank you for taking the time to review your stay here with us. It is great to hear that our team was able to assist you with your needs throughout your stay. I regret to hear that we fell short in the mentioned areas and thank you for your feedback as it will greatly aid in our continuous development for the future. Mahalo, Lee-Ann K Holiday Inn Resort Waikiki Beachcomber
5 out of 5
Recommended
for Everyone
by A verified traveler

great location easy access to beach & shops.

Posted Oct 10, 2017
great staff, clean comfortable rooms, lovely cafe a pool area. Great for families.
Comment from Hotel Management
Oct 13, 2017 by Lee-Ann K, Hotel Management
Aloha, It is wonderful to hear that you and your family enjoyed your stay here with us and that our team was able to assist you with your needs throughout your stay. Thank you for taking the time to share and we hope to see you again! Mahalo, Lee-Ann K Holiday Inn Resort Waikiki Beachcomber
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Nice hotel but...

Posted Oct 10, 2017
The hotel is fine but it seems we were way down in the pecking order when it came to guest preference. Even though we booked and paid for the city view room 6 months in advance we still ended up with a "brick wall view " room. Staff were asked to give us something better and were told " sorry, it's a full house". Was it a full house 6 months ago too, when we booked it ?
Comment from Hotel Management
Oct 13, 2017 by Lee-Ann K, Hotel Management
Aloha, Thank you for taking the time to share your experience with us. I regret to hear that your room was not as expected. If you have the opportunity to stay here with us again, I would recommend reserving a Partial Ocean View room category or higher to ensure that you are placed in a room to fulfill the view that is reserved. Thank you for taking the time to share your experience, it is greatly appreciated. Mahalo, Lee-Ann K Holiday Inn Resort Waikiki Beachcomber
2 out of 5
by A verified traveler

There is always an opportunity for improvement

Posted Oct 6, 2017
- I was able to check in after 3:30 PM, the reasons were that the house keeping staff are not that good! and that some customers don't check out on time! - Swimming pool is small and crowded - The chairs in the room were flimsy, no proper couch or cushioned chair - The towels are dry and rough - No complimentary water bottles Overall, I don't think this hotel rise to the level of a resort, I don't mind a higher price but the overall quality should be totally worth it.
Comment from Hotel Management
Oct 9, 2017 by Lee-Ann K, Hotel Management
Aloha, I sincerely regret to hear of the inconveniences mentioned. I truly believe that this is not the high quality services that we are known to provide and thank you for bringing this to our attention so that we may further address the issues. Thank you for taking the time to share your experience. Mahalo, Lee-Ann K Holiday Inn Resort Waikiki Beachcomber