Ratings based on 1,274 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, AZ

Nice room close to shops and beach

Posted Oct 11, 2017
Our stay was comfortable. Room was nice and clean and, hotel staff was bice and helpful.
Comment from Hotel Management
Oct 13, 2017 by Mark DeMello, Hotel Management
Aloha Indra! We're pleased to learn that you enjoyed your stay with us! It's a delight to know that you were comfortable in our clean rooms and took advantage of being so close to activities and the beach. We're happy to hear that our friendly staff was accommodating to your needs and we hope to welcome you back again during you next visit! Mahalo,
5 out of 5
Recommended
for Everyone
by A verified traveler from roscoe Il

nice hotel

Posted Oct 9, 2017
Pros: staff very friendly and 1 block from beach
very happy with hotel staff very friendly I will only stay there when I go back
Comment from Hotel Management
Oct 9, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo nui loa (thank you very much) for choosing to stay with us and for providing valuable feedback of your experience. We appreciate your praises to our staff. We are dedicated to touch all we encounter with integrity and the gracious spirit of “Aloha” as we fulfill the dreams of our guest. With a commitment to exceeding expectations and a passion for creating unforgettable memories. Furthermore we’re glad you enjoyed our close proximity to our famous Kuhio Beach. Overall we hope you had a positive experience on O’ahu, and enjoy all the adventure our island has to offer. It would be our pleasure to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from Colombia

Great hotel

Posted Oct 8, 2017
Near the Breach And Bus stop, great service, rooms little small
Comment from Hotel Management
Oct 11, 2017 by Natasha Akee, Hotel Management
Aloha!!! E komo mai (welcome) to Hotel Renew we hope you left feeling refreshed and renewed! Overall we hope you had a positive experience on O’ahu, and enjoy all the adventure our island has to offer. If your travels bring you back to Waikiki, we would be delighted to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel really close to the beach

Posted Sep 20, 2017
Pros: Really good location. Room was comfortable and spacious.
Cons: Breakfast space is a little small for all guests. The extra mandatory fee should be part of the initial room price.
Location: Close to the beach, shops, and restaurants
Great location in Waikiki, close to the beach, restaurants, and shops
Comment from Hotel Management
Sep 20, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo nui loa (thank you very much) for choosing to stay with us and for providing valuable feedback of your experience. We’re glad you enjoyed our close proximity to our famous Kuhio Beach, restaurants, shopping outlets, and tourist attractions. We’re sorry for the challenges you experienced with our breakfast lounge area and our boutique fee. Unfortunately nightly room rate and taxes are paid directly to online travel agent websites such as Expedia. Therefore you pay the hotel directly for amenity or valet fees. We apologize for the inconvenience this caused you. Overall we hope you had a positive experience on O’ahu, and enjoy all the adventure our island has to offer. We hope to have another opportunity to serve you in the near future. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from Johns Creek

#muchobueno

Posted Sep 16, 2017
Stayed for 7 days , breakfast was great, room service too.
Comment from Hotel Management
Sep 18, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo nui loa (thank you very much) for choosing to stay with us and for providing valuable feedback of your experience. We're happy you enjoyed our continental breakfast and services. Overall we hope you had a positive experience on O’ahu, and enjoy all the adventure our island has to offer. If your travels bring you back to Waikiki, we would be delighted to host you again. Safe travels! Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler from Tasmania Australia

Great little hotel in an excellent location

Posted Sep 15, 2017
This is a smaller hotel that appears to have been recently refurbished. The room we stayed in was not fancy, but comfortable for our weeks stay. You could not beat the location! Staff were friendly and the hotel had good amenities. I would stay here again.
Comment from Hotel Management
Sep 18, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo nui loa (thank you very much) for choosing to stay with us and for providing valuable feedback of your experience. We're happy you enjoyed your stay and our convenient location. We appreciate your praises to our staff. We are dedicated to touch all we encounter with integrity and the gracious spirit of “Aloha” as we fulfill the dreams of our guest. It would be our pleasure to host you again. Best wishes! Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Excellent location

Posted Sep 12, 2017
This was a short business trip, but because of hotel location I was able to enjoy the beach
Comment from Hotel Management
Sep 12, 2017 by Natasha Akee, Hotel Management
Aloha Mr. Norman, Mahalo for staying with us and for sharing your experience. We're sorry this was a short business trip but happy our convenient location helped you enjoy the beach. We hope to have another opportunity to serve you again and hopefully this time you'll be vacation. Best wishes! Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Charming Boutique Steps from Waikiki Beach

Posted Aug 26, 2017
For travelers looking for a vintage place just steps away from the beach as well as from the more built-up sections of Waikiki, this hotel is for you. The hotel staff was top-notch and service-oriented to the level of any you will find anywhere. The rooms were very comfortable while clearly showing their age. The lobby bar and continental breakfast are low-key and competent. You won't get a pool or room service here, but you won't miss them either.
Comment from Hotel Management
Aug 29, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We’re glad you enjoyed our close proximity to our famous Kuhio Beach. We appreciate your praises to our staff. We are dedicated to touch all we encounter with integrity and the gracious spirit of “Aloha” as we fulfill the dreams of our guest. With a commitment to exceeding expectations and a passion for creating unforgettable memories. We're sorry we do not have a gym or pool however we're happy you did not miss these amenities. Overall we hope you had a positive experience on O’ahu, and enjoy all the adventure our island has to offer. If your travels bring you back to Waikiki, we would be delighted to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Stayed for a night however the staff and the location of the hotel is right on Waikiki small and pleasant well worth the night
Comment from Hotel Management
Aug 21, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We’re glad you enjoyed our close proximity to our famous Kuhio Beach, restaurants, shopping outlets, and tourist attractions. We appreciate your praises to our staff. We are dedicated to touch all we encounter with integrity and the gracious spirit of “Aloha” as we fulfill the dreams of our guest. If your travels bring you back to Waikiki, we would be delighted to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
3 out of 5
by A verified traveler

Posted Aug 20, 2017
Hotels included breakfast was sufficient, nothing amazing. Rooms were a decent size, no balcony- hallways to rooms are not attractive and dungeonous. Staff very friendly and accommodating. Hotel doesn't have any amenities- no pool, gym, nothing. So the 25$ amenity fee is simply for towels and chairs to bring to the beach, and the breakfast.
Comment from Hotel Management
Aug 21, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for staying with us and for sharing your experience. We appreciate your praises to our staff. We are dedicated to touch all we encounter with integrity and the gracious spirit of “Aloha” as we fulfill the dreams of our guest. We have limited space therefore we are unable to provide those additional amenities. We apologize for the inconvenience this caused you. Overall we hope you had a positive experience on O’ahu, and enjoy all the adventure our island has to offer. We hope to have another opportunity to host you for a more pleasant stay in the future. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator