Ratings based on 629 Verified Reviews

3.1 out of 5
61% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Nice hotel and close to the beach

Posted Jan 4, 2018
Loved it. Super clean this stuff is amazing very helpful and close to everything .
Comment from Hotel Management
Jan 5, 2018 by FD Manager, Hotel Management
Aloha, We appreciate your feedback. Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your Hawaiian vacation.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco CA

Affordable for Waikiki location cannot be beat

Posted Dec 30, 2017
Pros: Location
Cons: some maintenance improvements
Location: Lots of good eating choices right at your door step
The location is just awesome for this hotel right in the center of everything lots of places to eat near by. Only a short walk to the beach. There are a couple of clubs near by so it can be a little noisy. And the room had a wobbly toilet it probably needs a bit of updating but overall great. The kitchennette is well equipped to do eggs in the morning. Very good value.
Comment from Hotel Management
Jan 6, 2018 by FD Manager, Hotel Management
Aloha, We appreciate your feedback. Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your Hawaiian Vacation.
1 out of 5
by A verified traveler from Arizona

Rat trap, dirty

Posted Dec 28, 2017
No parking, charged a $250.00 deposit, after we was back in Arizona, called and left a message that we destroyed an ottoman. Did not even use it, place was dirty, noisy, could see space between doors, would not recommend this to anyone. Get a b and d if you stay in Honulua. Very disappointed. The $250 deposit is a scam, then they say you break something. We are disputing it. Beware.
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Went for a funeral, not fun, so it was good

Posted Dec 26, 2017
Pros: The price
Cons: bigger TV and add a safe
Location: Good
Had a hard time figuring out where to check in. Did"t know it had a Murphy bed, could not figure out why there was no bed. TV was next to bed so could not watch it from bed
Comment from Hotel Management
Dec 28, 2017 by FD Manager, Hotel Management
Aloha, We appreciate your feedback. We are in the process of getting the safes updated and we are waiting for the shipment to come in. We apologize for any inconvenience not having a working safe may have caused you.Thank you for giving the Kuhio Banyan the opportunity to serve you. Happy Holiday.
2 out of 5
by A verified traveler

Stale smell of the room.

Posted Dec 22, 2017
As soon as we enter the room, there’s a stale room smell in spite of running the AC whole day and left the door open for a while. Front desk lady was not helpful. Cut my toe with something sharp in the carpet. Like a pin or a blade cut. Couldn’t find the source and I have the pic of the cut. It’s paining. Too congested to walk around after the bed is pulled down. No proper wifi connection!
Comment from Hotel Management
Dec 28, 2017 by FD Manager, Hotel Management
Aloha, We appreciate your feedback. We apologize for the room having an odor and we will speak with the housekeeping staff. We will also speak with the front desk staff about making our guest feel welcomed when the come down to the front desk. We would like to thank you for giving the Kuhio Banyan the opportunity to serve you. Happy Holidays.
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu

Posted Dec 21, 2017
Alrhoygh It was last minute. Everything was great. Had a wonderful time. Thank you.
Comment from Hotel Management
Dec 22, 2017 by FD Manager, Hotel Management
Aloha, We appreciate your feedback. Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your Hawaiian Vacation.
2 out of 5
by A verified traveler

Posted Dec 17, 2017
Management very unfriendly - doesn’t treat guests as customers. Wrong Job for that lady... However, room was clean and rest of the personal was very friendly. If management behaviour isn’t changing I wouldn’t recommend this hotel.
Comment from Hotel Management
Dec 19, 2017 by FD Manager, Hotel Management
Aloha, We appreciate your feedback. Thank you for giving the Kuhio Banyan the opportunity to serve you. We will speak with our staff to make sure the are inviting and welcoming to all of our guests. We hope you enjoyed your Hawaiian Vacation.
2 out of 5
by A verified traveler from Colorado

You get what you pay for at 67.00 per night

Posted Dec 3, 2017
Pros: Proximity to everything in Wakiki
Cons: Replace Lady on morning shift. Update and replace shower. Replace t.v. Change policy on refunds in emergency as this hotel is always sold out.
Location: Proximity to everything in Wakiki is perfect.
$250.00 per rm security dep is outragious for this very small room at very old hotel. Carpet is very dirty, stained and needs to be replaced. Shower is very 1950,s style and needs to be updated, tiles dirty/need replacing, old/small t.v. from 1970. Evening staff very freindly/helpfull but the morning Lady is not. I had to leave 3-days early/return home on family emgergency and hotel would not refund or reduce payment for my last 3-days. The morning Lady is very uncaring and not pleasant. Only saving grace for this hotel is that it is in the heart of Wakiki and close to everything. You get what you pay for at 67.00 per night. I have visited Hawaii many times and this is a one star hotel.
Comment from Hotel Management
Dec 6, 2017 by FD Manager, Hotel Management
Aloha, We appreciate your feedback. We are sorry you had to cut your trip short and return home early. Our employee was following our policy in regards to the cancellation policy. We understand that sometimes things come up, but when booking a Non-Refundable reservation you take that chance of getting a better deal, but not getting a refund should something come up. We are sorry that you felt our employee did not handle the situation in a caring and pleasant way and we will speak with all employees about that. Thank you for giving the Kuhio Banyan to opportunity to serve you.
5 out of 5
Recommended
for Everyone
by A verified traveler from DeKalb, IL

Nice hotel in the heart of Waikiki

Posted Nov 30, 2017
Pros: GREAT staff, clean rooms, great shower (!), good wi-fi
Have stayed here before... always a good experience...
Comment from Hotel Management
Dec 1, 2017 by FD Manager, Hotel Management
Aloha, We appreciate your feedback. Thank you for giving the Kuhio Banyan another opportunity to serve you. We look forward to seeing you again in the future and we hope you enjoyed your Hawaiian Vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2017
Clean room. Friendly staff. Comfortable. Close by the beach
Comment from Hotel Management
Nov 28, 2017 by FD Manager, Hotel Management
Aloha, We appreciate your feedback. Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your Hawaiian Vacation.