Ratings based on 4,571 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2017
The hotel was great. Everyone was friendly and helpful. The rooms were clean and beds comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Very good hotel in an excellent location

Posted Sep 18, 2017
Pros: Staff, location and Hawaiin character.
Cons: Shower pool side would be an improvement
Location: Shopping, hotel restaurants. The area is very designer so shops were expensive. Struggled to find simple bars to have a quiet drink.
Enjoyed a lovely week at the Outrigger Reef hotel. The staff were all very helpful and no question was too small to ask. The location was ideal as it was at the quiet end of the beach but within easy walking distance of all the hotels and main beach. If I had to comment on anything the first would be that I could not find any showering facility at the pool. Apologies if there was a shower pool side but I didn't see one. I feel that this is necessary from a hygiene perspective before entering the pool. The second thing was that there was a weird smell that came from our toilet. It was intermittent and we only used the room for sleeping and changing. It didn't bother my husband but I have a very sensitive nose. Overall we really enjoyed our stay and would return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Wonderful hotel for a family. Everything about the hotel was great from the moment you check in to when your check out.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel closed to the beach

Posted Sep 18, 2017
Nice hotel close to the beach but double bed is a bit small.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth Australia

Beautiful hotel

Posted Sep 15, 2017
Great hotel, close to everything, clean, amazing staff and also has a Starbucks right next door!
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great hotel right on the beach.

Posted Sep 14, 2017
Outrigger Reef gives very good service. Had a mix up with type of room booked but they fixed as soon as they could. Very clean and comfortable with good facilities. In a great spot perfect with restaurants and shopping right at your front door. Rooms very quiet.
Comment from Hotel Management
Sep 16, 2017 by Front Office Manager, Hotel Management
Aloha Ronnie, Thank you for your feedback and we are happy that we were able to rectify our mistake. We appreciate your recognition as we take our guest's experience with utmost care. We strive to deliver the best experience to all of our guests and comments like yours make it all worth while. We look forward to welcoming you back to Outrigger Reef Waikiki Beach Resort. Mahalo Nui Loa!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 14, 2017
9 day stay with family and friends. Everything went well. Restaurants, bars, music, shopping, transfers etc.
Comment from Hotel Management
Sep 16, 2017 by Front Office Manager, Hotel Management
Aloha, Thank you for your feedback. We appreciate your recognition as we take our guest's experience with utmost care. We strive to deliver the best experience to all of our guests and comments like yours make it all worth while. We look forward to welcoming you back to Outrigger Reef Waikiki Beach Resort. Mahalo Nui Loa!
4 out of 5
Recommended
for Everyone
by A verified traveler from Greeley Co.

Posted Sep 13, 2017
Love the beach front location. Best service from everybody. It would have been better not to have rented a car, As parking is not an option. It is valet parking only.
Comment from Hotel Management
Sep 15, 2017 by Front Office, Hotel Management
Thank you for choosing to stay at the Outrigger Reef Waikiki Beach Resort and for the nice comment about the staff and the location. We look forward to welcome you back to the Outrigger Reef Waikiki Beach Resort. Mahalo (Thank you) for taking the time share your experience with us. Aloha
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Best location in the center of waikiki

Posted Sep 13, 2017
Pros: everything about this hotel
Cons: None
Location: perfect strategic location within walking distance to everything
We love this hotel due to the easy access and within walking distant to everything Waikiki beach has to offer. It is a ocean front hotel with beautiful beach and ocean view - just a foot step from the door. Tons of restaurants and shopping centers. The hotel is very convenience, clean, updated room and easy to walk around
Comment from Hotel Management
Sep 14, 2017 by FOM, Hotel Management
Aloha Angie, We are delighted to hear that you enjoyed your experience at the resort. Thank you for your feedback and we look forward to welcoming you back. Mahalo, Cecilia Derramas Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth Australia

Beautiful hotel, close to the beach and shops

Posted Sep 11, 2017
Great staff, close to the beach and shops, clean and family friendly. Would definitely stay again
Comment from Hotel Management
Sep 15, 2017 by Front Office, Hotel Management
Thank you for choosing to stay at the Outrigger Reef Waikiki Beach Resort and for the nice comment about the staff, the property and the location. We look forward to welcome you back to the Outrigger Reef Waikiki Beach Resort. Mahalo (Thank you) for taking the time share your experience with us. Aloha