Ratings based on 358 Verified Reviews

4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin

Beautiful Hotel

Posted Nov 21, 2017
This hotel is so beautiful!! The service is amazing !! Their pool has a spectacular view of the harbor, huge pool area, so you don’t have to worry about not finding a spot to sit at, bartenders are so friendly. When you see your room, your going to love it !! We had the ocean view, and words cannot describe, the view we had. Waking up to that view put a huge smile on my face every morning. I definitely recommend this hotel, it’s worth the price.
Comment from Hotel Management
Nov 21, 2017 by Prince Waikiki Management, Hotel Management
Aloha, thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're so pleased you enjoyed your time with us and appreciate your wonderful comments of our beautiful facilities, spectacular views, breathtaking pool and pool deck, and fantastic guest rooms. Thank you also for mentioning the quality of personalized attention and service provided by our stellar staff - we truly believe they offer the best hospitality in Hawaii. We look forward to welcoming you again in the future! Mahalo, Prince Waikiki Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Walking distance to beach.

Posted Nov 17, 2017
Pool is a bit too cold. Nice updated hotel within walking distance to beach, food, etc.
Comment from Hotel Management
Nov 17, 2017 by Prince Waikiki Management, Hotel Management
Aloha - Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're so pleased you enjoyed your time with us and appreciate your comments regarding our beautifully renovated facilities and our convenient location to beaches and restaurants. We're very sorry our pool temperature did not meet your expectations - we will review your valuable feedback with our team so we can continue to improve our guest services. We hope to welcome you back in the future! Mahlao - Prince Waikiki Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Newport Beach, CA

GREAT hotel ...exceeded expectations!

Posted Nov 16, 2017
Pros: Actually everything!
Check-in process was over the top by the staff..she handled the process very well! Room was perfect! Facilities and parking was very convenient. Loved the self parking availability!
Comment from Hotel Management
Nov 17, 2017 by Prince Waikiki Management, Hotel Management
Aloha - Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're so thrilled you enjoyed your time with us and appreciate your comments regarding our modern guest rooms, beautiful facilities, and convenient self-parking. Thank you also for mentioning the quality of personalized attention and service provided by our stellar staff - we truly believe they offer the best hospitality in Hawaii! We look forward to welcoming you again in the future! Mahalo - Prince Waikiki Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Nov 15, 2017
Pros: Location, decor, and amenities.
Location: Beaches, the harbor for excursions, parks, huge upscale shopping mall, lots of restaurants. Not far from the airport or the cruise ship terminal.
We chose to stay at the Prince Wikiki for a night before embarking on a cruise. We're glad we chose this hotel. It's about 10-15 min from the airport and about 8-10 min from the cruise ship terminal. It's within walking distance of excellent restaurants and shopping. The restaurants in the hotel had fantastic food and we were especially pleased with the sushi restaurant. All rooms have an ocean view and the pool was a great place to unwind and have a frosty beverage after the flight from the main land. We'd definitely consider staying here again if we come back.
Comment from Hotel Management
Nov 17, 2017 by Prince Waikiki Management, Hotel Management
Aloha - Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're so pleased you enjoyed your stay with us and appreciate your comments regarding our convenient location to shopping and dining experiences, spectacular ocean views from all of our guest rooms, and breathtaking pool and pool deck. We look forward to welcoming you back in the future! Mahalo - Prince Waikiki Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Silicon Valley, California

Gorgeous harbor and ocean view & infinity pool!

Posted Nov 15, 2017
The staffs are polite and accommodating. I’m all about the view! I have a home with a city view so everywhere I go, I’m keen on the view and the good experience. My hotel room was spacious and the view is amazing. Love the sliding windows to have a clearer view of the ocean. The infinity pool was heated with a view to watch the sunset was better than the infinity pool at the Trump Hotel. Trump Hotel was good for family with kids who love to cook as it had the kitchenette. Although this interior decor would have been more glamorous, the courteous shuttle service to take their guests to 3 different attractions (pickup & drop off) was pleasantly nice. The buffet dinner was good with a view. Overall, for view, service, location, and price, I’d come back again!
Comment from Hotel Management
Nov 17, 2017 by Prince Waikiki Management , Hotel Management
Aloha - Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're so thrilled you enjoyed your time with us and appreciate your comments regarding our gorgeous ocean and sunset views, spacious guest rooms, breathtaking infinity pool, and delicious buffet dinner at 100 Sails Restaurant & Bar. Thank you also for mentioning the quality of personalized attention and service provided by our stellar staff - we truly believe they offer the best hospitality in Hawaii! We look forward to welcoming you back in the future! Mahalo - Prince Waikiki Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland

Convenient Location with Pleasing Marina Views

Posted Nov 13, 2017
Pros: Location, marina, Newer rooms and contemporary style Views of marina + electronic curtain Restaurant accessible in hotel Free shuttle Pool area
Cons: More attentive staff overall Elevated service No resort fee guests staying a week Evening entertainment Breakfast included with 7-day stay
Location: Shuttle to Ala Moana Mall, Duty Free Nice view of the ocean and marina, away from the main strip Few restaurants near by Alamo Car Rental
Nice hotel, clean, contemporary. King Room I had on the 22nd floor was spacious, clean and well appointment with a beautiful view of the Marina and the Pacific Ocean. Hotel offers a free shuttle leaving from the hotel every 45 minutes to the downtown area, Ala Moana Shopping Center and Duty Free. Otherwise, it's a casual 15 minute walk. Service is better than average but have areas where it could be improved. I ate breakfast at the 100 Sails Restaurant which was enjoyable and the Sushi Restaurant located within the hotel. They also have a great coffee bar if you're looking for a good latte. The pool area on the 5th floor is nice. The infinity pool is deceptive in the photos. It is quite narrow but still a nice place to hand out. If you're look for a quieter hotel, I would not recommend this hotel. There were too many kids under 5 which made reading around the pool and just relaxing to enjoy the views not as pleasant. For the week that I stayed at the hotel, 90% of the guest were asian (primarily Japanese) and a few Australians). I didn't see any value in the daily resort fee that I paid for my week long stay. In fact, they charged me an additional amount to park my rental car overnight for one night. I would only consider going back to this hotel if there was no resort fee or if I was unable to find a better quality hotel with more attentive staff and fewer families with kids under 5.
Comment from Hotel Management
Nov 17, 2017 by Prince Waikiki Management, Hotel Management
Aloha Mike - Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're so pleased you enjoyed your time with us and appreciate your comments regarding our modern, spacious guest rooms, breathtaking ocean and marina views, complimentary shuttle service, and delicious dining at 100 Sails Restaurant & Bar. Thank you also for sharing your incredible photos of our guest room and breakfast from 100 Sails Restaurant & Bar. We're very sorry our resort charge did not meet your expectations - we will share your valuable feedback with our team to continue to improve our guest services. Self-parking is included with our resort charge however valet incurs a minimal fee. We hope we have the opportunity to welcome you back in the future. Mahalo - Prince Waikiki Management
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Excellent - Top Class

Posted Nov 13, 2017
Cons: Need free shuttle service. Restaurant is too expensive.
Location: Red Lobster, Steakhouse, IHOP are close by.
My overall experience was great. It couldn't be any better. This was the 3rd hotel for our trip. We arrived 4 hours early for check in and they checked us in. We received a nice souvenir bag (and we didn't have to sign up for timeshare tour to get it like the others.) None of the other hotels asked what the occasion was except for the front desk attendant at Prince Waikiki. After learning it was our anniversary, they sent us a bottle of champagne, 2 glasses, Happy Anniversary note, 2 vouchers for free drink. We also received a note from expedia with a 10% coupon for breakfast. We also asked for a late checkout as our flight was at midnight and they honored it up to 6:00 pm. So we checked out and stayed in the pool area and watched fireworks. The room was excellent. Looks brand new. Love the separate tub and shower and the washlet toilet -- just didn't stay in the room long enough to figure it out. Great view of the marina and the beach. The restaurant was pricey but the amenities made up for it.
Comment from Hotel Management
Nov 17, 2017 by Prince Waikiki Management, Hotel Management
Aloha CMoore - Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're thrilled to hear you chose to spend your anniversary with us and pleased you enjoyed your experience here. We appreciate your comments regarding our beautiful, newly renovated guest rooms, and breathtaking marina and ocean views. Thank you also for mentioning the quality of personalized attention and service provided by our stellar staff - we truly believe they offer the best hospitality in Hawaii! We look forward to welcoming you again in the future! Mahalo - Prince Waikiki Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Fabulous room with view of Pacific Ocean and Marin

Posted Nov 12, 2017
It was a wonderful trip for our wedding and honeymoon. The hotel room was large with sitting area and huge bathroom. The location was one block away from the transportation pick up for all three of our excursions. All of the staff were very pleasant and helpful. I would highly recommend the Prince Waikiki!
Comment from Hotel Management
Nov 14, 2017 by Prince Waikiki Management, Hotel Management
Aloha Kyla - Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're so thrilled to hear you chose to spend your wedding and honeymoon with us and pleased you enjoyed your experience. Thank you for the wonderful photos of our hotel and your comments regarding our spacious guest rooms. Thank you also for mentioning the quality of personalized attention and service provided by our stellar staff - we truly believe they offer the best hospitality in Hawaii. We look forward to welcoming you again in the future! Mahalo - Prince Waikiki Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Beautiful hotel

Posted Nov 7, 2017
We had a blast in Hawaii and staying at the Prince Waikiki helped make that possible. The hotel is beautiful and very well kept. The only thing I would caution against is the outrageous buffet prices at the restaurant located within the hotel. I don't subscribe to the notion that as it is a vacation you can be crazy with your $$$. Other than that I have no complaints.
Comment from Hotel Management
Nov 9, 2017 by Prince Waikiki Management, Hotel Management
Aloha Justsayin - Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're so pleased you enjoyed your time with us and appreciate your comments regarding our beautifully renovated facilities. We're sorry to hear that the prices of our buffet did not meet your expectations - we will review your valuable feedback with our team. We look forward to welcoming you back in the future! Mahalo - Prince Waikiki Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Beautiful rooms with beautiful views

Posted Nov 6, 2017
I stayed at a couple of hotels during my visit to Hawaii. This was by far my favorite.
Comment from Hotel Management
Nov 8, 2017 by Prince Waikiki Management, Hotel Management
Aloha Trina - Thank you for taking the time to leave a review of your recent stay at Prince Waikiki. We're so thrilled you enjoyed your time with us and appreciate your comments regarding our beautiful guest rooms and spectacular views. We look forward to welcoming you again in the future! Mahalo - Prince Waikiki Management