Ratings based on 1,925 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Los Angeles, CA
Perfect spot and great hotel!Posted Sep 19, 2017
Pros: The Beach and conveniently located in the middle of the downtown
Cons: Have a nice, quality restaurant where dinner can be served
Checking was a bit bumpy since Expedia reservation isn't assuring to have your selections (apparently if you reserved and requested KING bed it isn't guaranteed by the hotel to provide it.. not good). Further conversation with the check-in team and stating that really don't want to celebrate the anniversary in two twin beds got us to a room w/king bed. For the trouble, the crew also sent us a champagne which was really nice gesture. Every single staff member did their best to make sure that we have a pleasant stay while in Royal Hawaian, True luxurious hotel, the only thing is missing a formal dinning place where you can actually enjoy a quality meal not fast food that the bar provides.
by A verified traveler
Can't reserve an umbrella on the beach.Posted Sep 18, 2017
Unable to get a beach umbrella. Excessive prices for everything.
for Everyoneby A verified traveler from Hilton Head, SC
Venerable Waikiki landmark hotel on the beach.Posted Sep 17, 2017
Pros: Room with ocean view; the quality of service.
Cons: the price was high for our budget.
Location: There are many things to do near this down-town location. Roof terrace of the Business Center across the street. Shopping mall next door. Art Museum
We really enjoyed our stay here. LOVED the ocean view - with beach and the hotel's dark pink sun umbrellas and Diamond Head in the background - from our room. For us it was pricey but well worth it!
for Everyoneby A verified traveler from Los Angeles
Beautiful hotel and friendly staffPosted Sep 17, 2017
Pros: I really liked the decor and the friendly staff.
Location: The hotel is in a prime location near shops, beach and restaurants.
This hotel exceeded my expectations! Every hotel staff member we saw was so friendly and made us feel welcomed. There was a lady at the concierge desk that helped us map out our drive and places to stop. She was incredibly friendly and helpful. The map and her suggestions were perfect for us!
by A verified traveler from Montreal Canada
Nice hotel too expensivePosted Sep 11, 2017
Pros: Clean , personnal are nice
Cons: The accessibility to chair at the beach and at the pool
Location: Nice location. Close to restaurant , shopping beach
They ask 4 dollars us for renting a chair and a umbrella for the beach. Only a few are available at the pool. You have to rent the other.
for Everyoneby A verified traveler
Posted Sep 9, 2017
Was here 30 yrs ago. Was able to afford to stay again at a wonderful iconic hotel. Beach front and close to all transportation and restaurants
by A verified traveler from dallas texas
Way over priced for the aminities offeredPosted Sep 8, 2017
Not a facility I'd recommend xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxccccccc
for Everyoneby A verified traveler from Sydney, Australia
Classic luxury and in best location of WaikikiPosted Sep 5, 2017
Loved our suite, hotel staff are amazing! My wife and I along with our two boys will definitely be back
for Everyoneby A verified traveler from Denver, CO
Beautiful Historic Beachfront HotelPosted Sep 4, 2017
The Royal Hawaiian is now one of my favorite properties! We stayed in the historic wing, where the doors have been chiseled to create Hawaiian artwork. The room was comfortable, but not very large (probably from it being built in th 1920s). It has been updated and the hotel itself is grand and spacious. Cons? The housekeeping was inconsistent; many days our dirty towels were left on the floor, and when we requested our linens to be changed, they weren't. When we asked for some recommendations from the concierge (for a different hike, and a ride back to the airport), she did not provide us with any information, saying that the hotel could only recommend the Diamond Head Hike, and we should get a taxi back to the airport, ourselves. Otherwise, I would love to come back again; it is located directly on the beach, and this stretch seems less crowded than other areas. I highly recommend The Royal Hawaiian!
by A verified traveler from sydney australia
Good location but small poolPosted Aug 28, 2017
Iconic hotel in a great location but expensive considering hotel pool is very very small. And even though you can use the Sheraton pool next door getting a chair there was also very hard!