Ratings based on 2,726 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Nice hotel and very close beach.

Posted Jul 2, 2017
Pros: Very like this hotel
Location: Very close to the beach and shopping mall
Very friendly hotel. The room very clean and comfort, Excellent location!
Comment from Hotel Management
Jul 2, 2017 by Akiko T., Hotel Management
Aloha Janet, Thank you very much for staying at Trump Waikiki! We further thank you for the precious time in sharing your positive experiences. We are delighted to learn that you like our hotel and that you found our associates to be friendly and enjoyed the clean room and excellent location. We hope to have the pleasure of serving you again in the not so distant future. A hui hou! Warmest aloha, Akiko Tsuji/ Executive Assistant
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2017
Fantastic experience. Staff was amazing and extremely helpful.
Comment from Hotel Management
Jul 3, 2017 by Akiko T., Hotel Management
Aloha and thank you very much for staying at Trump Waikiki! We appreciate your time in letting us know that you had a fantastic experience and our team was able to assist you to your satisfaction. We will absolutely be looking forward to the opportunity to welcome you back in the not so distant future. Warmest aloha, Akiko Tsuji/ Executive Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2017
Everything is close by. The hotel is clean and the best thing it has a kitchenette
Comment from Hotel Management
Jun 30, 2017 by Akiko T., Hotel Management
Aloha, Thank you very much for staying with us at Trump Waikiki! We appreciate your time in sharing your positive experience. We are happy to learn that you found our location convenient, our hotel clean and the kitchenette to be handy. We hope to have the opportunity to serve you again in the not so distant future. Warmest aloha, Akiko Tsuji/ Executive Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Perfect hotel on Beach Walk

Posted Jun 27, 2017
Couldn't of been better! All staff were very attentive and kind ready to help. Room was perfect! Loved it!
Comment from Hotel Management
Jun 27, 2017 by Akiko T., Hotel Management
Aloha Dulce, Thank you for staying at Trump Waikiki. It has been a pleasure having you with us. We appreciate your valuable time in sharing your experience and are delighted to learn you had an excellent stay. Your kind words mean a lot to us, for we thrive to be the best we can. We sincerely hope to have the pleasure of welcoming you back in the not so distant future. Until then, a hui hou! Warmest aloha, Akiko Tsuji/ Executive Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler from W

Nice hotel near beach and entertainment

Posted Jun 24, 2017
We really enjoyed our stay. The hotel staff were pleasant and accommodating. This was truly one of our best experiences at a hotel. We would definitely come again.
Comment from Hotel Management
Jun 25, 2017 by Akiko T., Hotel Management
Aloha val, Thank you very much for staying at Trump Waikiki! We truly appreciate your valuable time in sharing your experiences. We are delighted and thankful to learn that you had an overall wonderful stay. We will definitely be looking forward to your return in the not so distant future. Until then, a hui hou! Warmest aloha, Akiko Tsuji/ Executive Assistant
1 out of 5
by A verified traveler

Brand New Chanel Wallet Stolen

Posted Jun 19, 2017
Stayed 4 nights and left my newly purchased Chanel wallet in the room before leaving for the airport. Found out the issue and called immediately (about 40mins after my departure from the hotel) but housekeeping said they found nothing in the room. After I'm back in LA, I contacted the housekeeping multiple times and they denied responsibility with no further response. The wallet is only $500, not a big deal for someone who can afford to stay at a 5 star hotel like Trump. However your hotel's services make me feel extremely hypocritical and I am deeply disappointed - the staffs are friendly but very unhelpful with solving the situation and after all, my case is left unresponded. My friend left her $4000 MaxMara coat at the Marriot in Chicago once, she contacted the hotel and they returned her item immediately after receiving her complain. I guess there's a big difference across the services you receive at hotels at the same price level. My friend and I will not choose to stay in any Trump hotels in the future. Apparently the hotel's public relation manager only respond to positive review on social media too.
Comment from Hotel Management
Jun 21, 2017 by Bianca M. , Hotel Management
Aloha, Thanks for providing your feedback and alerting us of your experience. As noted in our other responses regarding your situation on other social and review sites, please know that we take this incident very seriously and understand your frustration. We have since opened up an investigation and a member of our executive management team will be contacting you directly, if they have not already done so. We thank you for your patience and understanding while the investigation is underway. Mahalo, Bianca Mordasini Director of PR and Digital Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel right in the center of everything

Posted Jun 14, 2017
Staff and hotel were great. Right where you need to be for all you want to do and see.
Comment from Hotel Management
Jun 16, 2017 by Bianca M. , Hotel Management
Aloha! Thank you for your feedback and review of our hotel. We are incredibly delighted to learn that you had an exceptional stay with us, enjoying our great location to the beach, shopping, restaurants and more, friendly staff and five-star service, as well as our amenities. We appreciate your comments and we hope to have the pleasure of welcoming you back again soon. Warmest mahalo! Bianca Mordasini, Director of PR and Digital Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler from Shizuoka, Japan

Great service, nice room and facilities

Posted Jun 6, 2017
I stayed the suit room with my family. The kitchen is large enough to use with 4 people at a time. The hotel provides convenient service like beach bags with towel and fruits.
Comment from Hotel Management
Jun 8, 2017 by Bianca M. , Hotel Management
Aloha! Thank you for your feedback and review! We're honored to learn that you experienced a nice stay with us, enjoying our residential-style accommodations, hotel amenities, daily beach bag service and service. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon. Warmest aloha and mahalo! Bianca Mordasini, Director of PR and Digital Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu

Wow. Why didn't I come here sooner? Best service

Posted Jun 4, 2017
I loved the staff here. They were so so sweet and extra attentive for my stay. As a local (well since 2009) I usually stay at other places but I was so happy with the care and service. They even brought me a birthday cake! When you go to the beach, they provide a beach bag with water and fruit and towels...I'll be coming back here for sure.
Comment from Hotel Management
Jun 6, 2017 by Bianca M. , Hotel Management
Aloha Taylor! A big thank you and 'mahalo' for providing us with your feedback and review of our hotel. We're delighted to hear that you had a wonderful stay with us, enjoying our friendly and attentive staff, special amenities and complimentary beach bag + extra goodies for a seamless stay. We look forward to welcoming you back again in the near future. Warmest aloha & mahalo! Bianca Mordasini, Director of PR and Digital Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Nice hotel close to the main area

Posted Jun 1, 2017
Beautiful place, super quiet and really classic people.
Comment from Hotel Management
Jun 2, 2017 by Bianca M. , Hotel Management
Aloha Ben! Thank you for providing us with your comments and stellar review. We're delighted to learn that your time with us was pleasant, and that you enjoyed our beautifully and well-appointed guest rooms, helpful and friendly staff as well as our hotel amenities. We hope to have the pleasure of welcoming you back again soon. Warmest aloha & mahalo! Bianca Mordasini, Director of PR and Digital Marketing