Ratings based on 2,857 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

nice staff

Posted Dec 10, 2017
my family had nice experience in trump for 6 nights. the staff super nice and close to beach.
5 out of 5
Recommended
for Everyone
by A verified traveler

The place to be

Posted Nov 21, 2017
Lovely staff, beautiful hotel, delicious food at the restaurant. Besides having only 2 drinks available at happy hour but definitely loved the stay.
Comment from Hotel Management
Nov 23, 2017 by Akiko T., Hotel Management
Aloha, Thank you very much for staying with us at Trump Waikiki! We appreciate your time in sharing your overall positive experience and are delighted to hear you "loved the stay".Please do come back and see us again. Warmest aloha, Akiko Tsuji/ Executive Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

Fantastic hotel with great service from all staff.

Posted Nov 20, 2017
In great location close to shops and beach. Staff are fantastic. They even provide beach bags with towels water and fruit. Highly recommend.
Comment from Hotel Management
Nov 22, 2017 by AkikoT., Hotel Management
Aloha Paul, Mahalo for staying at Trump Waikiki! We appreciate your valuable time in sharing your experience. We are delighted to learn that you had a wonderful stay and absolutely look forward to your return. Warmest aloha, Akiko Tsuji/ Executive Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Perfection- should be the benchmark!

Posted Nov 19, 2017
From the first step on the property, everything was perfect. Every single employee is highly trained, knowledgeable and caring. This hotel should be the standard in how to operate! Our trip was made that much more enjoyable because of the service, quality and care of the team at the door, front desk, restaurant, pool, housekeeping and everyone in-between.
Comment from Hotel Management
Nov 19, 2017 by Akiko T., Hotel Management
Aloha joe, Thank you very much for staying at Trump Waikiki! It has been a pleasure having you with us. We appreciate your time in further commenting on your overall positive experience. We are quite delighted to learn you felt our hardworking associates are "highly trained, knowledgeable and caring". This will absolutely thrill our team, since they thrive to ensure all guests needs are met to their satisfaction and more. We hope to have the pleasure in serving you again in the not so distant future. Warmest aloha, Akiko Tsuji/ Executive Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Cruz, CA

Hotel close to beach, shopping and Restaurants

Posted Nov 15, 2017
Pros: The location and the room was comfortable.
Cons: No suggestions it was a great experience for 1 night.
Location: The hotel is just across the street from Waikiki Beach and walking distance to great shopping and restaurants.
Room was ready early and was pleasantly surprised with view from my room. The hotel is just across the street from Waikiki Beach and walking distance to great shopping and restaurants.
Comment from Hotel Management
Nov 15, 2017 by SD, Hotel Management
Aloha Joyce, Thank you very much for staying at Trump Waikiki! We appreciate your valuable time in providing positive feedback. I am delighted to know you had an enjoyable overnight stay. We hope to have the pleasure in welcoming you back for a longer stay next time. Warmest aloha, J. Scott Dirks/ Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Great service

Posted Nov 12, 2017
Awesome attentive staff; check in was a breeze. Close to the beach with lots of amenities
Comment from Hotel Management
Nov 13, 2017 by SD, Hotel Management
Aloha Kerrie, Thank you very much for staying with us at Trump Waikiki! We appreciate your time in providing us a review and are delighted to learn that your overall experience was a wonderful one. We will be looking forward to the opportunity to serve you again. Warmest aloha, J. Scott Dirks/ Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu, Hi

5 star service!

Posted Oct 30, 2017
Our family stayed here on our recent trip to Hawaii. The staff was so friendly and accommodating. We’ve never been treated so well at any other hotel. The rooms were clean and housekeeping came by twice a day. There was a stove, fridge, and cooking pans in our room.. which we chose not to use because we were on vacation and didn’t feel like cooking. But it was nice to have the option. Good location for a close walk to the beach and shopping and dining. Hotel staff will also pack you complimentary beach bags with towels, cold water, and fruit. They also had a brand new stuffed animal for my 3 year old when we arrived. She loved it. The only downfall is that the pool is pretty small. But we didn’t care because the ocean was a 5 minute walk away. We would definitely stay here again!
Comment from Hotel Management
Nov 5, 2017 by SD, Hotel Management
Aloha Jenna, Thank you very much for staying at Trump Waikiki! We truly appreciate your precious time in sharing you overall positive experience. I am delighted to learn that you felt our service was indeed "5 star", since our team thrives to provide the very best they can to ensure all our guests enjoy complete satisfaction. I am also grateful to hear that your daughter was happy with our little gift. We will absolutely be looking forward to your return. Warmest aloha, J. Scott Dirks/ Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Very nice staff

Posted Oct 26, 2017
Location: Ono Seafood has the best Poke in the world.
The room was clean and comfortable. The grounds were pretty. The staff was so incredibly nice that it was a great hotel. Thank you to everyone working there, you helped make our stay in Hawaii better.
Comment from Hotel Management
Oct 29, 2017 by Bernie, Hotel Management
Dear Adam, We appreciate your positive comments about your visit to Trump International Hotel Waikiki. We are appreciative that we have been allowed to provide you exceptional guest services and amenities and will certainly share your kind words with our associates that they helped you make your stay in Hawaii better. We hope you have lasting memories to cherish. We look forward to welcoming you back some day soon. Warmest aloha and mahalo, B. Caalim Director of Marketing & Communications
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Amazing service!

Posted Oct 17, 2017
The whole experience was amazing! Wonderful service, great location, luxurious room.
Comment from Hotel Management
Nov 1, 2017 by Bernie, Hotel Management
Dear Teresa, We appreciate your wonderful feedback on your recent visit to Trump International Hotel Waikiki. We are glad that your stay was "amazing" and hope that you have memories to cherish for a lifetime. Thank you for allowing our associates to provide you with exceptional guest services and amenities. It was a pleasure. Your feedback helps us to review and continually improve our hotel. We hope that someday soon to welcome you back. Warmest aloha, B. Caalim Director of Marketing & Communications
2 out of 5
by A verified traveler

Close to shopping and restaurants

Posted Sep 28, 2017
first Check in but no rooms available so we had to wait, finally got a room and we’re in the room unpacking, about 30 minuets later “someone “ came in without knocking the door and I was changing my clothes, I guess the person was surprised to see there’s people in the room and he shuts the door, my husband and I were shocked, what happened to the common courtesy? I told the front desk what has happened, next day the housekeeping people called and said one of the staff forgot the cleaning bucket in the room so she wants to come in and get the bucket back, I told them the person came in is a male not female so I don’t know what are they talking about, the hotel changed our room to a bigger room 2 days later, I travel a lot this is the experience that I will never forget!
Comment from Hotel Management
Oct 3, 2017 by SD, Hotel Management
Aloha, Thank you very much for staying at Trump Waikiki! We further appreciate your valuable time in sharing your experience with us. I am deeply sorry and concerned to learn of the unannounced entry into your room and the lack of sufficient follow-up regarding this incident. I can only imagine your disbelief and discomfort, for which I am extending my sincerest apology. Please rest assured, I am personally conducting further investigation into this issue so that it does not happen again, for this is by far from our normal standard. I once again appreciate your time in bringing this serious matter to my attention. If we have the honor in regaining your confidence, it would be our privilege to serve you. Warmest aloha, J. Scott Dirks/ Hotel Manager