Ratings based on 2,224 Verified Reviews

3.8 out of 5
86% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Beautiful view

Posted Oct 21, 2017
Ocean view, ocean waves... omg did I mention how close to the ocean. Very Happy with this choice.
Comment from Hotel Management
Oct 23, 2017 by Guest Relations, Hotel Management
Aloha Cheryl, We are so glad that you enjoyed your recent stay with us at the Waikiki Resort Hotel and that you were able to take full advantage of our property's close proximity to the beach! We hope to have you back again soon! Sincerely, Guest Relations Waikiki Resort Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Nice hotel,just a short walk to the beach & strip!

Posted Oct 18, 2017
Pros: Location, conveniently close it was to restaurants and shopping strip and beach! Two open entrances through the lobby.
Cons: Upgrading at some point soon would be nice.
This hotel has a lovely airy open lobby. Check in process was smooth and very easy. Bell hop/luggage assistance was offered. This is an older hotel so do expect the rooms most likely being a little outdated. However, our room was pleasantly clean and had toiletries with an "Island touch." We had only two towels but we were provided with additional towels since it was me, the hubby, and our children with us. Our shower head was clean but could use a replacement. We also had one complimentary DVD rental in their kiosk. Overall, we were delighted with our stay. A good hotel for the Expedia deal we snagged! Also a plus that it was just walks away from the beach and shopping strip! Would definitely go back again. Tips: 1. Park your vehicle in the garage AFTER you have checked in. Then, you can bring the parking ticket to the front desk to link it to your hotel room (daily parking rates do apply and are less compared to other hotels in the area). 2. Bring some laundry detergent pods and cash for laundry. Front desk changes it to quarters. Laundry in the lower garage level. 3. Beach towels are also provided upon request but we packed our own instead. 4. Don't forget to tip their friendly staff :)
Comment from Hotel Management
Oct 20, 2017 by DJ , Hotel Management
Mahalo for your wonderful feedback. Glad to hear that your stay was enjoyable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nanaimo, BC

Good hotel within walking distance to beaches.

Posted Oct 15, 2017
Pros: All of it
Location: Beaches, high and low end shopping galore
Great location with clean and comfortable rooms. The staff are very helpful.
Comment from Hotel Management
Oct 17, 2017 by Guest Relations, Hotel Management
Aloha Robin! So glad to know that you enjoyed your stay with us in Waikiki and that you took full advantage of our property's central location! We hope to have you back again soon! Mahalo nui loa
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte NC

Great experience!

Posted Oct 14, 2017
Pros-location, clean, excellent staff, comfortable bed, nice floor in bathroom, 18th fl no street noise, nice pool area, beautiful lobby, no bugs. Cons-thin walls, small shower, small balcony, thought hotel was ON beach. Would defiantly stay again!
Comment from Hotel Management
Oct 17, 2017 by Guest Relations, Hotel Management
Aloha April, We appreciate your feedback and review! Looking forward to having you back again next time you are in Waikiki! Sincerely, Guest Relations Waikiki Resort Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver Canada

Great stay great value

Posted Oct 13, 2017
We arrived early and the room wasn't ready so the front desk attendant Conner gave us a wealth of places to go of where one we ended up going. He called when the room was ready, before actual check in, and it started off great. The room had a view of diamond head and with the balcony door open in the evening we had the most wonderful swooning jazz music wofting up. The beach is close the room is clean and the bed was comfy. There is construction everywhere but the people were so friendly all was wonderful. Highly recommend and will stay again. Mahalo.
Comment from Hotel Management
Oct 13, 2017 by Guest Relations, Hotel Management
Aloha Joe, Thank you for the incredible review! We are so glad to know that you had an exceptional experience with us and we hope that you will join us again soon! Mahalo nui loa!
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, KY

Close to Waikiki beach and all the activities.

Posted Oct 7, 2017
It is a cost effective hotel in this area that is very conveniently located.
Comment from Hotel Management
Oct 11, 2017 by Guest Relations, Hotel Management
Aloha Sam, Thank you for your comments! We are glad to know that you found our property to be priced just right and we look forward to having you back again soon! Mahalo nui loa!
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great location , close to the beach and shoping .

Posted Oct 5, 2017
Pros: Very clean and quite , helpful staff.
Cons: Would have loved Gym facilities.
Location: Good location , close to the beach and facilities.
Pleasant stay , quite room , very clean , quick efficient staff . Close to all amenities. Enjoyed the pool area . Would have loved Gym facilities.
Comment from Hotel Management
Oct 11, 2017 by Guest Relations, Hotel Management
Aloha Wendy, We sincerely appreciate your feedback on your recent stay at the Courtyard by Marriott Waikiki Beach! We are glad to know that you enjoyed your stay with us and we hope that you will join us again soon! Sincerely, Guest Relations Waikiki Resort Hotel
2 out of 5
by A verified traveler from seattle

Nice staff, good location,but....

Posted Oct 2, 2017
Pros: Location ,hotel staff.
Cons: Rooms need to be renovated.
Very old rooms....old paint, shower wasn't working well, mold... next time will stay in different hotel.
Comment from Hotel Management
Oct 3, 2017 by Guest Relations, Hotel Management
Aloha Vicky, Thank you for your review and comments. Please stay in touch to learn about some exciting room refreshes coming to our property soon! Sincerely, Guest Relations Waikiki Resort Hotel
2 out of 5
by A verified traveler from sydneh

Construction next door

Posted Oct 1, 2017
The hotel itself is fine, what's not on the brochure is that next door is a construction site, peak working hours seem to be 2am to 5am so not a nights sleep all week. Call and ask them if it's done before you book. Else, stay somewhere else
Comment from Hotel Management
Oct 3, 2017 by Guest Relations, Hotel Management
Aloha Nathan, Thank you for your comments. We are sorry to hear that our neighbor's construction disturbed your stay with us. We hope that you enjoyed your time in Waikiki. Sincerely, Guest Relations Waikiki Resort Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Good location. Close to beach and shopping

Posted Sep 24, 2017
Pros: Comfortable and clean.
Location: Great shopping and close to all the buses that pick up for tours.
Had a great stay and with the location found that we could walk to shops and beach within minutes. Clean and comfortable beds . Great staff. I would stay their again.
Comment from Hotel Management
Sep 27, 2017 by Guest Relations, Hotel Management
Aloha Roz, We are so glad to know that you enjoyed your stay with us and that you took full advantage of our property's central location in the heart of Waikiki! We hope to have you back again soon! Sincerely, Guest Relations Waikiki Resort Hotel