Ratings based on 3,345 Verified Reviews

3.7 out of 5
84% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from local girl

Needs to be updated!

Posted Sep 23, 2017
Pros: Location
Cons: Rooms!
Location: Close to everything in Waikiki.
Service is great and the staff are nice. But, the rooms need to be updated. Feels old and grungy. The mattress is weird, hard around the edges. The a/c and bathroom vents make a lot of noise but don't do much as far as cooling and venting. It is an old hotel that has been under renovations and the 1st floor restaurant has been redone. Now the rooms need it. Elevator is scary too; creaks and groans. We like the location next to the Ala Wai and convenient to get out of the area. Car valet staff are so courteous. What is with the foot pool? The water is not circulating and looks dirty. There is a big garbage lid with water next to the tub for cleaning your feet before using the foot pool!? Not sanitary!
4 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

Nice hotel

Posted Sep 22, 2017
Nice hotel, nice people, nice breakfast and lunch.
3 out of 5
by A verified traveler

Posted Sep 16, 2017
The page they have doesn't reflect what it actually looks like. Smoking floor was horrible. We couldn't breathe. We just wanted to be able to smoke on the balcony. Ok experience.
2 out of 5
by A verified traveler from Syd

Posted Sep 16, 2017
Shoulda woulda coulda got a nicer place, closer to the beach. Valets werent always there. Got woken up too early mutliple days by the cleaners. Staff weren't too helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler from las vegas,nv

It was too far from beach for us

Posted Sep 2, 2017
We have minor disabilities and this location was too far from beach to walk.Hours of food and bar were really weird.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel staff services excellent!!!!!!!

Posted Aug 26, 2017
Will definitely stay here again. Proximity is superb
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2017
Clean room. Nice view from the balcony. Friendly staff. Close to many places.
4 out of 5
Recommended
for Couples
by A verified traveler from California

Waikiki Sand Villa Comfort

Posted Aug 25, 2017
Pros: There was always a staff member available.
Location: The beach is within walking distance, plenty of shopping and restaurants nearby.
The staff was extremely helpful and always smiling.
4 out of 5
Recommended
for Everyone
by A verified traveler

A Few block from the beach.

Posted Aug 25, 2017
Staff was friendly and accommodating. Nice swimming pool and Spa as well as a Foot Spa area. Great food and Delicious pizza and the steak was amazing.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Good

Posted Aug 24, 2017
Decent for the price, location is perfect. I would stay again.