Aerial view
Check availability

Reviews of Plantation Hale Suites

3 out of 5
Plantation Hale Suites
525 Aleka Loop, Kapaa, HI

Reviews

8.0

Very Good

Rating 10 - Excellent. 503 out of 1451 reviews" "
Rating 8 - Good. 531 out of 1451 reviews" "
Rating 6 - Okay. 267 out of 1451 reviews" "
Rating 4 - Poor. 96 out of 1451 reviews" "
Rating 2 - Terrible. 54 out of 1451 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

David, plaifield

Disliked: Property conditions & facilities
Cleaning of the property is no more than two start
Stayed 2 nights in Apr 2024
Response from Plantation Hale Suites- Guest Services on Apr 15, 2024
Aloha David,Thank you for taking the time to rate your stay with us. We hope you enjoyed your time here.Mahalo.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great…will stay here again.
Stayed 1 night in Mar 2024
Response from Plantation Hale Suites Guest Services on Mar 19, 2024
Aloha,Thank you for leaving a review! We hope to see you again!Mahalo, Have a blessed day!

4/10 Poor

Holly

Disliked: Property conditions & facilities
Significantly over priced for what you get. Barw minimum available and everything else is an extra charge. The sofa bed was nearly broken and was stained. The pillows were lumpy. The bathroom was tiny and had cracked tile and shower/flooring.
Stayed 2 nights in Mar 2024
Response from front desk on Mar 14, 2024
Aloha!We apologize for any inconveniences. We do thank you for your review.Mahalo Nui, May you have a beautiful blessed day!

8/10 Good

Richard John

Traveled with family
Liked: Cleanliness, property conditions & facilities
Did not like being on ground floor nearest to noisy highway.
Stayed 8 nights in Mar 2024
Response from Plantation Hale Guest Services on Mar 14, 2024
Aloha!We thank you for leaving a review.Mahalo, Have a beautiful day!

8/10 Good

Robin

Stayed 1 night in Mar 2024
Response from Plantation Hale Guest Services on Mar 14, 2024
Aloha!Thank you for taking the time to leave an review!Mahalo, Have a blessed day!

8/10 Good

Rajaram

Liked: Cleanliness, property conditions & facilities
Good place to stay
Stayed 2 nights in Mar 2024
Response from Plantation Hale Guest Services on Mar 14, 2024
Aloha!Thank you for taking the time to leave an review! We hope to see you again!Have a blessed day!

6/10 Okay

Paul

Liked: Cleanliness, amenities, property conditions & facilities
We reserved a room w a king bed, but were given a room w two doubles. They did correct the issue, but otherwise the property was very nice.
Stayed 1 night in Mar 2024
Response from Plantation Hale Guest Services on Mar 14, 2024
Aloha!We thank you for taking your time to leave a review! We apologize for the inconvenience, but we are glad we were able to fix it. We hope to see you againMay you have a blessed day!

8/10 Good

Cristy

Stayed 1 night in Mar 2024
Response from Plantation Hale-Guest Services on Mar 30, 2024
Aloha Cristy,Mahalo for leaving a review. We hope to see you soon!May you have a beautiful blessed day!Front Desk

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Plantation Hale Guest Services on Mar 9, 2024
Aloha,We thank you for your time on leaving a review!Mahalo,

10/10 Excellent

Nathaniel, Raleigh

Liked: Cleanliness, amenities, property conditions & facilities
The suites are simply amazing. Will rent again.
Stayed 2 nights in Mar 2024
Response from Plantation Hale-Guest Services on Mar 7, 2024
Aloha,We thank you for taking the time to leave a review. Can't wait to see you again!May you have a blessed day!

8/10 Good

Phong

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location if you don’t mind driving around the island(north shore/south side) There’s shopping center near by that you can walk to, 7min drive to Lydgate beach which is perfect for kids, and 2 nearby restaurants you can walk to for dinner. I believe there’s a pool each complex. Correct me if I’m wrong lol I would definitely stay here again.
Stayed 6 nights in Feb 2024
Response from Plantation Hale-Guest Services on Mar 4, 2024
Aloha Phong,Thank you for taking the time to give us a review. We are glad that you enjoyed your stay. We hope to see you again in the future. Mahalo.

8/10 Good

Bek

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Plantation Hale Suites Guest Services on Mar 7, 2024
Aloha,We thank you for leaving a review!Have a blessed day!

6/10 Okay

Glenn

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Outdated for the price
Stayed 1 night in Mar 2024
Response from Plantation Hale Guest Services on Mar 4, 2024
Aloha Glenn,Thank you for taking the time to give us your feedback. We hope you enjoyed your stay with us. Mahalo.

8/10 Good

Kathryn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Plantation Hale Guest Services on Mar 4, 2024
Aloha Kathryn,Thank you for taking the time to rate your stay. We are glad you enjoyed your stay here. Mahalo.

10/10 Excellent

Iris

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Plantation Hale Suites Guest Services on Mar 1, 2024
Aloha Iris,Thank you for taking the time to rate your stay with our resort. We are glad that you have enjoyed your stay. Mahalo.

4/10 Poor

kara

Disliked: Amenities, property conditions & facilities
Our room had a weird smell, and was very old and rundown. Lots of weird "fixes" like wood contact paper that was peeling off cabinet shelves. Last, but not least, there was a dribble of water out of the hot spigots,.. and no hot water.
Stayed 1 night in Feb 2024
Response from Plantation Hale-Guest Services on Feb 28, 2024
Aloha Kara,Thank you for your feedback. We apologize there was a few issues that you encountered during your stay. We will have these issues resolved. With Warmest Regards, Mahalo

8/10 Good

Ray

Traveled with partner
Liked: Cleanliness, amenities
Center between north and south sides of island. More cost effective than most places . Have stayed here before, this time was for 11 nights. Didn't arrive till 11:45pm, late delayed flight. Night watchman did good job of getting us registered and to our unit. Getting dated and worn in our unit. Everything worked though. The ABC store across the street has a great deli, lots of options for the meals not fixed in the condo. Safeway, Costco, Walmart all within minutes.
Stayed 11 nights in Feb 2024
Response from Plantation Hale Suites Guest Services on Feb 26, 2024
Aloha Ray,Mahalo for taking time to leave a review. We are glad that you had a good experience with our staff and found the deli across the way to be both yummy and convenient. We look forward to welcoming you back again.Until we meet again,Plantation Hale Guest Services

6/10 Okay

William, Yuma

Liked: Cleanliness, property conditions & facilities
Location was great. The front desk receptionist was very unprofessional and not helpful at all. House keeping pour, rooms were incomplete, no TP, no paper towels for the kitchen, incomplete.
Stayed 4 nights in Feb 2024
Response from front desk on Feb 18, 2024
We are so sorry for your experience. Thank you for your time on leaving a review.May you have a blessed day!- Plantation Hale Suites

10/10 Excellent

Abelino

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice property, a little older but overall a good value. AC unit was just enough to keep room cool.
Stayed 3 nights in Feb 2024
Response from Plantation Hale Guest Services on Feb 18, 2024
Mahalo for your review!May you have a blessed day!

10/10 Excellent

Eugene

Stayed 4 nights in Feb 2024
Response from Plantation Hale Guest Services on Mar 28, 2024
Aloha Eugene, Thank you for taking the time leaving a review.Mahalo Nui,Front Desk :)

6/10 Okay

Alan David

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
AC was as loud as a chainsaw and barely cooled the room
Stayed 9 nights in Jan 2024
Response from Plantation Hale-Guest Services on Feb 5, 2024
Aloha Alan,Thank you for taking the time to give us a little feedback on your stay. With warm regards,

8/10 Good

Patrick

Stayed 4 nights in Jan 2024
Response from Plantation Hale Guest Services on Feb 18, 2024
Thank you for you review!

10/10 Excellent

Natalie Jane, los angeles

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Response from Plantation Hale-Guest Services on Feb 2, 2024
Aloha,Thank you for your review!Mahalo,Gues Services

2/10 Terrible

lorinda

Business traveler
Disliked: Cleanliness, room comfort
No hot water
Got off of work excited to go to my room jump in the shower and just relaxed But when I turned on the water and let it run. It didn't get hot so I went to caretaker of property and he tells me I need to wait until the morning. It's morning and I still have no hot water to shower with
Stayed 1 night in Jan 2024
Response from Plantation Hale-Guest Services on Feb 5, 2024
Aloha Lorinda,Thank you for taking the time to give us your feedback on your stay and address the hot water issue so that we can have our staff address this matter. We apologize that your stay was less than comforting. With warmest regards,

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Aloha professionalism at the front desk, by Ululani (i think is her name) & another older local male (didn't get his name). They exude aloha while still getting the job done professionally & efficiently in a manner that made me feel like I am OHANA (family). MAHALO!!! TYSVM!!!
Stayed 2 nights in Jan 2024
Response from Plantation Hale Suites Guest Services on Jan 19, 2024
Aloha Dawn,We are glad you enjoyed your stay with us and has received excellent service from our staff. We look forward to seeing you again in the near future. Mahalo.

10/10 Excellent

Asha

Stayed 1 night in Jan 2024
Response from front desk on Feb 18, 2024
Mahalo for your review!May you have a blessed day!

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Plantation Hale Suites Guest Services on Jan 19, 2024
Aloha Dawn,Thank you for taking the time to rate your stay. We hope you enjoyed your time here at our resort.Mahalo.

4/10 Poor

David

Stayed 1 night in Jan 2024
Response from Plantation Hale Guest Services on Jan 9, 2024
Aloha David,Thank you for taking your time to rate your stay with us. We hope we were able to accommodate you while you were at our resort.Mahalo.

6/10 Okay

Dr. Robert

Traveled with family
Liked: Cleanliness
Happy to have stayed... this time.
A day before we were to arrive on Kauai we received a notice from the resort we had booked, that they would not be able to accommodate our reservation due to maintenance issues. We booked Plantation Hale Suites as it was the only available option we could find the day after Christmas and the day before we were to arrive! While the resort was pretty well kept, clean, service outstanding and location great, the facilities certainly show their age. Mainly the cooking appliances in the kitchen, the sofa bed and the bathroom. Range/oven seemed to have 2 settings, high or off. Microwave could hardly melt butter. And pretty sure I slept on that sofa bed at my grandmother's house in 1980 before she got rid of it. We were certainly grateful we had the place to stay given the circumstances, but not quite up to our usual standards. In terms of lodging, Think more Super 8 when we try to shoot for the Hampton or Holiday inn level. For price comparison, it was a few hundred dollars more last minute than the 2 bedroom oceanfront condo we had booked 7 months prior. Overall though it kept us from having to cancel our trip and served the purpose.
Stayed 7 nights in Dec 2023
Response from Plantation Hale Guest Services on Jan 9, 2024
Aloha Dr. Robert,We are glad that we were able to accommodate your stay at our resort. Thank you so much for your feedback of the areas of needed improvements. With warmest regards.

8/10 Good

Myesha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Only thing I didn’t like was the laundry app was difficult but I must say the office is really responsive. That made things better with the service we had it was great!
Stayed 1 night in Jan 2024
Response from Plantation Hale Guest Services on Jan 9, 2024
Aloha Myesha,Thank your for your feedback. We are glad that we were able to accommodate your stay here at our resort. With warmest regards.

6/10 Okay

Chenoa

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Plantation Hale Guest Services on Jan 6, 2024
Aloha, Thank you for taking the time to rate your recent experience with our resort. We are glad you've enjoyed your stay with us. Mahalo.

10/10 Excellent

Ashwani, irving

Stayed 6 nights in Dec 2023
Response from Plantation Hale-Guest Services on Feb 2, 2024
Aloha,Thank you for your response!Mahalo,Guest Services

6/10 Okay

Ramesh

Stayed 6 nights in Dec 2023
Response from Plantation Hale Guest Services on Jan 5, 2024
Aloha, Thank you for taking the time to rate your recent experience with our resort. We are glad you've enjoyed your stay with us. Mahalo.

10/10 Excellent

Trisha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you Plantation Hale for a comfortable and welcoming stay! Your service was great and location was easy for many activities.
Stayed 7 nights in Dec 2023
Response from Plantation Hale Guest Services on Jan 6, 2024
Aloha Trisha,Thank you for your recent review. We are glad that you enjoyed your stay here at our resort. We look forward to seeing you again in the future. Mahalo.

10/10 Excellent

Faith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Plantation Hale-Guest Services on Nov 28, 2023
Aloha Faith,Thank you for taking the time to rate your recent experience with our resort. We are glad you've enjoyed your stay with us. Mahalo.

8/10 Good

Kayla Ann

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from Plantation Hale Suites Guest Services on Nov 18, 2023
Aloha,Thank you for taking the time to rate your stay. We a glad you enjoyed your stay while at our resort. With Warmest Regards, Mahalo!

6/10 Okay

Sasha Lynn

Traveled with partner
Photos are deceiving as it shows hotel is on the beach and clearly is it not accessible to the beach.
Stayed 2 nights in Nov 2023
Response from Plantation Hale Guest Services on Nov 13, 2023
Aloha,Thank you for your feedback. Unfortunately our resort is not a beachfront property, however we are in close proximity with a beach access walking path located across of our resort. With Warmest Regards,Plantation Hale Suites

10/10 Excellent

Darin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. A comfortable place to stay.
Stayed 6 nights in Nov 2023
Response from Plantation Hale Suites Guest Services on Nov 23, 2023
Aloha Darin,Thank you so much for staying here at Plantation Hale! We look forward to seeing you again in the future, we are so glad that you enjoyed your stay !

10/10 Excellent

Angelina

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My experience with plantation hale was excellent we had a good time, beautiful sunrises a few steps away from the hotel.
Stayed 11 nights in Oct 2023
Response from Plantation Hale Suites Guest Services on Nov 23, 2023
Aloha Angelina,Thank you so much for your feedback, we are so happy to hear that you enjoyed your time here with us at Plantation Hale ! We look forward to seeing you again in the future !

10/10 Excellent

Debra, Scio

Liked: Cleanliness, amenities, property conditions & facilities
I love the view and the well manicured grounds.
Stayed 7 nights in Oct 2023
Response from Plantation Hale Suites Guest Services on Nov 23, 2023
Aloha Debra,Thank you so much for your feedback! We are so happy that you enjoyed your stay with us here at Plantation Hale. We look forward to seeing you again in the future.

10/10 Excellent

Eugene

Liked: Cleanliness
Great
Stayed 2 nights in Oct 2023
Response from Plantation Hale Suites Guest Services on Nov 18, 2023
Aloha,Thank you for your feedback. We a glad you enjoyed your stay while at our resort. With Warmest Regards, Mahalo!

8/10 Good

Dumbrava

Stayed 5 nights in Oct 2023
Response from Plantation Hale Suites Guest Services on Nov 18, 2023
Aloha,Thank you for taking the time to rate your stay. We a glad you enjoyed your stay while at our resort. With Warmest Regards, Mahalo!

6/10 Okay

Drake

Just ok, door battery went bad, looked out of room for 2 hours
Stayed 3 nights in Oct 2023
Response from Plantation Hale Suites Guest Services on Nov 18, 2023
Aloha,Thank you for your feedback. We apologize there was a few issues that you encountered during your stay. We will have these issues resolved. We hope you enjoyed your stay with us, until we meet again. With Warmest Regards, Mahalo

6/10 Okay

Jaime

Disliked: Cleanliness
Property is conveniently located near a market, restaurants, and other stores. Our room had a kitchen including quality cookware. There was also a nice sized balcony. No a/c in the living room, only in the bedroom. Upon arrival, the bedroom carpet was dirty with visible large pieces of dust and debris including broken glass. The property was made aware of this but failed to send someone to clean the bedroom during our entire stay.
Stayed 4 nights in Oct 2023
Response from Plantation Hale-Guest Services on Nov 24, 2023
Aloha,Thank you for you feedback. We apologize that your stay was less than satisfying. We hoped that we could have resolved this during your stay so that we could make your stay more pleasant. With Warmest Regards,

6/10 Okay

Jonalene

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Plantation Hale Suites Guest Services on Nov 18, 2023
Aloha,Thank you for taking the time to rate your stay. We a glad you enjoyed your stay while at our resort. With Warmest Regards, Mahalo!

10/10 Excellent

karen, richland

Stayed 1 night in Oct 2023
Response from Plantation Hale Suites Guest Services on Nov 18, 2023
Aloha,Thank you for taking the time to rate your stay. We a glad you enjoyed your stay while at our resort. With Warmest Regards, Mahalo!

10/10 Excellent

Alex, Syracuse

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrived 2 hours early and the receptionist was able to provide us a room right away. We were very tired from our trip it was very nice that she was able to let us check in early.
Stayed 1 night in Oct 2023
Response from Guest Service Team on Oct 24, 2023
Awesome! Thank you for your kind words! It was a pleasure accommodating you! :)

8/10 Good

Julie

Liked: Property conditions & facilities
Near the ocean and great restaurants
Stayed 2 nights in Sep 2023
Response from Plantation Hale Guest Services on Oct 29, 2023
Aloha Julie! Mahalo (thank you) for taking the time to share your experience. We look forward to seeing you again. Until then, please take care.

8/10 Good

Shanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
check in was professionally handled and the rooms were quite comfortable.
Stayed 3 nights in Oct 2023
Response from Plantation Hale Guest Services on Oct 29, 2023
Aloha Shanna, Mahalo (thank you) for responding we appreciate you taking the time to share your experience. We look forward to seeing you again. Take care!

10/10 Excellent

Dawn

Liked: Cleanliness, room comfort
Clean & comfortable!
Stayed 3 nights in Oct 2023
Response from Plantation Hale Guest Services on Oct 29, 2023
Aloha Dawn, Mahalo (thank you) for taking the time to share your impression of your stay. We look forward to seeing you again. Until then, please take care.