Ratings based on 613 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt lake City, Utah

Very nice place, close to everything!

Posted Nov 18, 2017
Pros: Close to shops, restaurants and centrally located.
Cons: Our room could be cleaner, but it was acceptable.
Location: Excellent location, within walking distance to shops and restaurants, we loved Lava Lava, the food was great and it was right on the beach.
This trip was a girls only trip, we loved the hotel, the facilities and the beach, the room wasn’t spotless but it was acceptable, very well taken care common area, close to shops and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted Nov 6, 2017
Pros: location and overall condition
Location: close to beaches, mountains and shopping
The location was a great launching spot to get to anywhere on the island in a reasonable time.
Comment from Hotel Management
Nov 11, 2017 by Belinda, Hotel Management
Aloha, The staff & I are thrilled you enjoyed your visit with us and we look forward to having you back with us soon! Mahalo nui loa!
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Posted Oct 1, 2017
It was great everyone was nice and helpful when has questions
Comment from Hotel Management
Oct 7, 2017 by Belinda, Hotel Management
Aloha, The staff & I are thrilled you enjoyed your visit with us and we look forward to having you back with us soon! Mahalo nui loa!
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

The Waipouli Beach resort

Posted Sep 25, 2017
Pros: Gorgeous setting in Kauai and lovely condo.
Cons: Freshen the furniture and carpeting.
Location: Located in Kapa with short drives to either side of the island. Lots of beauty to absorb and many fun activities. We enjoyed the Smith Family Luau.
We had a wonderful stay at the Waipouli Beach resort from September 17th. through the 24th. Our suite was lovely although the living room furniture was worn and musty which was disappointing as well as the carpet. The staff was so accommodating and kind. This was our third stay in the past 10 years and will surely go again in the future. The living room furniture and the carpet was the only disappointing part of the suite otherwise it was great.
Comment from Hotel Management
Oct 2, 2017 by Belinda, Hotel Management
Aloha, Thank you for your time and review. We are currently working with the owners of each condo to update their units. It is always helpful for us to have guest comments that can be shared with the owners and help guide their refurbishing efforts. Please send an email to wbr@outrigger.com so we can get more specific information regarding the condo you stayed in. We greatly appreciate your input and value your repeat business! Mahalo nui loa & A hui hou!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
VERY NICE CONDO. POOL AREA IS AMAZING AND GREAT FOR KIDS. CENTRALLY LOCATED IN KAUAI
Comment from Hotel Management
Sep 14, 2017 by Belinda, Hotel Management
Aloha, The staff & I are thrilled you enjoyed your visit with us and we look forward to having you back with us soon! Mahalo nui loa!
5 out of 5
Recommended
for Everyone
by A verified traveler from Cali

Great Amenities

Posted Sep 5, 2017
This is our second stay at this resort. We were impressed with all the amenities this resort hotel had to offer during our first stay over 5 years ago. Condition of the resort is just as good as it was then. Excellent for families with kids for all ages. We loved going to the pool and jacuzzi after a long day day at the beach to relax. There's a lazy river, water slides, BBQ grill if you don't feel like eating out. Kitchen amenities were excellent. Rooms and bathroom were spacious with not one but two tubs and two showers. Resort is centrally located about 30 minutes to north shores and south shores and close to shops and restaurants. We highly recommend Paniolo Santa Maria style BBQ Restaurant...tri tip was to die for!
Comment from Hotel Management
Sep 14, 2017 by Belinda, Hotel Management
Aloha, The staff & I are thrilled you enjoyed your visit with us and we look forward to having you back with us soon! Mahalo nui loa!
3 out of 5
by A verified traveler

Nice hotel, cheap-feeling restrictions

Posted Sep 3, 2017
We had a good stay at Waipouli for 10 nights in kauai. Location worked well for trips up north to Hanalei, and also for going down south to Poipu, Hanapepe. Hotel has two water slides, and a lazy river style pool. Rooms were well appointed with premium appliances. Disappointing restrictions: 1. There is no room cleaning at all. We stayed for 10 nights and washed our own towels, and vacuumed our house. Disappointing as most 'condo-style' hotels offer at least a mid-week cleaning. 2. You are allowed 6 fresh pool towels a day. If you need more you are out of luck.
Comment from Hotel Management
Sep 14, 2017 by Belinda, Hotel Management
Aloha, Thank you for your time and review! Our staff is happy you enjoyed your stay on Beautiful Kauai and the Waipouli Beach Resort and our location. We will address your concerns and we thank you for your feedback. Mahalo nui loa & A hui hou’
5 out of 5
Recommended
for Everyone
by A verified traveler from Amarillo, TX

Very Nice close to the beach

Posted Sep 2, 2017
We loved our stay in a 2 bedroom condo lots of room and nice balconies!! Loved our experience and will stay there again anytime. close to the beach and activities
Comment from Hotel Management
Sep 14, 2017 by Belinda, Hotel Management
Aloha, Thank you for your time and review! Our staff is happy you enjoyed your stay on Beautiful Kauai and the Waipouli Beach Resort, our location, top of the line full service condos and amazing amenities makes for wonderful memories of your family vacation. Mahalo nui loa & A hui hou’
3 out of 5
by A verified traveler from Seattle, WA

Underwhelmed

Posted Aug 29, 2017
Pros: The pool. It is 4' deep at the deepest point, but the "lazy river" goes on and on. It includes a "grotto" behind a waterfall and two water slides.
Cons: Add a counter in the bathroom to set toiletries! Use higher wattage light bulbs. Provide a TV channel guide. Add ice machines and other recreation.
Location: Close to the airport. On a non-swimming beach. There's a Safeway across the street. Within walking distance to a few little shops and eateries.
Our room was billed as a "studio". It was a very small, dark, basic hotel room with a mini-fridge and microwave next to the bed. We arrived late; the lobby was deserted except for a security guard who handed me our access code and pointed in the general direction of our building. The complex pool is great -- a shallow "lazy river" that goes on and on. That and a room with exercise equipment are the only included amenities. There is an excursion booking service, a spa, and bike rental in the lobby. There is a nice restaurant on the premises, but it is independent of the hotel and they do not provide pool-side beverage service. No ice machines or (my pet peeve) TV channel guide. The complex is on the beach, but we were warned not to swim at that location, as the undertow there is dangerous.
5 out of 5
by Christina

Great place!

Posted Aug 17, 2017 on Hotels
We loved this place and would stay again! Our 2 bedroom condo and the pool was fabulous and was perfect for our family of 5 (4 adults, one child)! The only thing I didn't care for was the $220 cleaning fee that is charged and the additional resort fees.
Comment from Hotel Management
Aug 20, 2017 by Belinda, Hotel Management
Aloha, The staff & I are thrilled you enjoyed your visit with us and we look forward to having you back with us soon! Mahalo nui loa!