Reception

Reviews of Days Inn by Wyndham Walcott Davenport

2.5 out of 5
Days Inn by Wyndham Walcott Davenport
2889 N Plainview Rd, I-80 Exit 284, Walcott, IA

Reviews

6.8
Rating 10 - Excellent. 104 out of 455 reviews" "
Rating 8 - Good. 124 out of 455 reviews" "
Rating 6 - Okay. 98 out of 455 reviews" "
Rating 4 - Poor. 69 out of 455 reviews" "
Rating 2 - Terrible. 60 out of 455 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Roy

Business traveler
Liked: Staff & service
Breakfast was not much option or anything at all
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Hello Roy, We appreciate your feedback on the breakfast offerings during your stay. Our team continually looks for ways to enhance the dining experience for our guests. For a more diverse selection in the future, we recommend reaching out to our management to ensure your preferences are met.

4/10 Poor

Victor

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a clean place
Stayed 1 night in Mar 2024
Response from Manager on Apr 13, 2024
Hello Victor,We're sorry to hear your expectations weren't met. We take cleanliness seriously and encourage all guests to reach out to management directly with any concerns for further assistance. Your feedback is valuable as we strive to improve our services.

10/10 Excellent

Suzanne

Stayed 1 night in Apr 2024
Response from Manager on Apr 14, 2024
Hello Suzanne,We are delighted to hear that you enjoyed your stay with us! Our team looks forward to welcoming you back in the future.

10/10 Excellent

Asad

Liked: Cleanliness, staff & service
Decent overnight stay Very quiet please
Stayed 1 night in Apr 2024
Response from Manager on Apr 12, 2024
Hello Asad,We are delighted to hear that you had a peaceful overnight stay with us. Your feedback is greatly appreciated as we strive to provide a tranquil environment for all our guests. Should you have any further comments or need assistance, please don't hesitate to contact our management team. We look forward to welcoming you back soon.

2/10 Terrible

Nikki

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
People knocking on the door all hours of the night. People doors opening and shutting all night. Rooms smelled horrible. Floor in the room was not clean.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Nikki, We regret to hear about your experience and apologize for any inconvenience caused during your stay. Rest assured, we take all feedback seriously and will address your concerns with our team to ensure a more pleasant stay for our future guests.

6/10 Okay

Irina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Irina, We always strive to provide a memorable experience for our guests, and your satisfaction is important to us. If there were any aspects of your stay that could have been improved, please don't hesitate to contact us directly so we can address them accordingly. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Amenities
Staff were very nice! Apparently there were smoking rooms and non smoking rooms all in the same hall together so the hallway smelled of stale cigarette smoke. Ice machine wasn’t producing ice. We were told to give it 14 minutes but couldn’t get ice at all. Bed was comfortable enough but not the best. If I were to book here it again, it would only be because of the friendliness of the staff, the pet friendly policy and inexpensive price. Remember, you get what you pay for.
Stayed 1 night in Mar 2024
Response from Manager on Apr 4, 2024
Hello Jennifer, We appreciate your kind words about our staff and pet-friendly policy. Please note that room assignments are based on availability. We apologize for any inconvenience regarding the hallway odor and ice machine. Your feedback is valuable for our continuous improvement. Thank you for considering us for future stays.

10/10 Excellent

Shaziya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Shaziya,We are thrilled to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us.

4/10 Poor

Greg

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay. It was O.K. if you were just looking for a place to sleep one night. The carpet in the hallway was dirty and the building had an odor. The breakfast was minimal. The shower water was lukewarm no matter how long I ran it to warm it up. The check-in/out was smooth and the staff was nice.
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello Greg,Thank you for sharing your recent experience with us. We appreciate your feedback and are glad to hear that our staff met your expectations during check-in/out. Your comments about the breakfast and room condition will be shared with our team for improvements. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & quiet. Convenient & clean. Didn’t like the tv cause couldn’t get all the channels
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Eileen,We appreciate your positive feedback regarding our quiet and convenient location. Our team strives to ensure a clean environment for all our guests. We regret any inconvenience regarding the TV channels and will share your comment for improvement. Thank you for staying with us.

10/10 Excellent

Ashley

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the king size bed. It was very comfortable
Stayed 2 nights in Mar 2024
Response from Manager on Mar 6, 2024
Hello Ashley,We are delighted to hear that you found our king size bed comfortable during your stay. Providing a cozy and relaxing experience is always our priority for guests to enjoy their time with us.

8/10 Good

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was soooo comfortable!
Stayed 1 night in Feb 2024
Response from Manager on Mar 3, 2024
Hello Jeanette,We're pleased to hear that you found our beds to your liking during your stay with us. Your comfort is our priority, and we're glad we were able to provide you with a restful night's sleep. Should you have any further feedback or requests for your next visit, please don't hesitate to reach out to our management team.

6/10 Okay

Grayce

Traveled with family
Window lock did not work
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Grayce,We appreciate your feedback regarding the window lock and apologize for any inconvenience caused. Guest safety is our top priority, and we will address this issue with our maintenance team to ensure it is properly resolved. Thank you for bringing this to our attention.

10/10 Excellent

Debra

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair price to pay for hotel, and Pet friendly
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Debra,Thank you for choosing our hotel for your stay! We appreciate your feedback regarding our fair pricing and pet-friendly policies. We strive to offer competitive rates and provide a comfortable experience for both you and your furry friend. We hope you had a pleasant stay with us, and we look forward to welcoming you back in the future.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello William,We are thrilled to hear that you had an excellent stay with us! Thank you for choosing our hotel as your accommodation and for taking the time to rate your experience. We truly appreciate your support and look forward to welcoming you back in the future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable
Although the clerk was obviously not native in his language, he was very friendly and patient with my questions and requests. He explained things well and gave us an accessible room near to the lobby and breakfast. Room was quiet and comfortable.
Stayed 1 night in Dec 2023
Response from Manager on Dec 10, 2023
Hello Linda,Thank you for sharing your positive experience with our friendly and patient clerk. We're glad to hear that he was able to assist you with your questions and requests effectively. It's great to know that you found your room to be quiet and comfortable as well. We truly appreciate your feedback and hope to welcome you back again soon.

4/10 Poor

rick

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
the bathroom had cob webs all over.the chair was dirty and stained.the white bath towels had nasty stains all over them.
Stayed 1 night in Dec 2023
Response from Manager on Dec 6, 2023
Hello rick, We apologize for any inconvenience you experienced during your stay. Our housekeeping team works diligently to maintain cleanliness throughout the hotel, and we will address your concerns to ensure future guests do not encounter similar issues. We appreciate your feedback and will use it as an opportunity for improvement.

6/10 Okay

jim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Dec 6, 2023
Hello jim,We appreciate you choosing our hotel for your stay. We would love to hear more about your experience and any feedback you may have, so we can continue to improve our services. Please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

LORI

Liked: Cleanliness
There was no elevator. People should get housekeeping every day without having to ask for it
Stayed 2 nights in Nov 2023
Response from Manager on Nov 29, 2023
Hello LORI,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the lack of an elevator during your stay. We understand the importance of prompt housekeeping and will ensure that our team is reminded to provide daily service without requiring a request. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future.

8/10 Good

Jim

Business traveler
Light flickering badly in front alcove. Halls needed some attention, but my room was clean.
Stayed 1 night in Nov 2023
Response from Manager on Nov 17, 2023
Hello Jim,Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the cleanliness of your room. We apologize for any inconvenience caused by the flickering light and the condition of the hallways. Your thoughts will be shared with our team to ensure a better experience for future guests.

10/10 Excellent

Laura

Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello Laura,Thank you for taking the time to leave a review. We appreciate your high rating and are delighted to hear that you had such a wonderful experience during your stay with us. We strive to provide exceptional service to all guests and we're thrilled that we exceeded your expectations. We hope to welcome you back again soon for another fantastic stay.

2/10 Terrible

trent

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BED BUGS!!!!
Response from Manager on Oct 16, 2023
Hello Marsha,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Oct 14, 2023
Dear Guest,Thank you for your feedback! We are glad to hear that you had such a positive experience with us. We look forward to welcoming you back in the future!

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Oct 7, 2023
Hello Chris,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 Good

Jesse

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 1 night in Oct 2023
Response from Manager on Oct 5, 2023
Hi Jesse,Your high-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4/10 Poor

Adrian

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Accommodation includes an inexistent breakfast. OJ, apple juice, milk, almost empty 2 type cereal, barely a few slices of bread and tinny muffins, apples, sugar packets and coffee. Oh, and plastic knives, forks, spoons, with nothing to use them on.
Stayed 1 night in Sep 2023
Response from Manager on Oct 4, 2023
Hello Adrian ,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

William

Stayed 1 night in Sep 2023
Response from Manager on Oct 7, 2023
Hello William,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 Okay

Barbara

Liked: Cleanliness, room comfort
breakfast was so. Room located next to McDonalds and was noisy..
Stayed 1 night in Sep 2023
Response from Manager on Sep 10, 2023
Hello Barbara,Thank you for sharing your experience with us. We appreciate the input referring to our breakfast as well as our room. I hope you will return to enjoy a memorable and exceptional experience.

6/10 Okay

James

Liked: Cleanliness
Disliked: Property conditions & facilities
Unsafe shower, hairdryer not working.
Stayed 1 night in Aug 2023
Response from Manager on Aug 22, 2023
Hello James,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excellent

KFDGT PILOT

Business traveler
This room had one of the softest and most comfortable beds that I have slept in for a long time !
Stayed 1 night in Aug 2023
Response from Manager on Aug 16, 2023
Hello KFDGT PILOT,Know that your voice is of tremendous importance to us and we value your comments about our room. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay . Would recommend
Stayed 1 night in Aug 2023
Response from Manager on Aug 15, 2023
Hi Tim,Thank you for being a guest with us and taking the time to share your experience. We are so happy you enjoyed our clean accommodations and friendly services. Your recommendation is truly appreciated. Looking forward to having you back for a future stay.

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed here one night out of desperation would not recommend it was dirty and dingy smelled like smoke even though we had a non-smoking room (can't believe smoking is allowed) the same girl that check us in at night was there the next morning. Food was left out in the breakfast area.
Stayed 1 night in Aug 2023
Response from Manager on Aug 13, 2023
Hello Kenneth,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

4/10 Poor

Benny

Disliked: Cleanliness, property conditions & facilities
you get what you pay for
Booked the room based on the ratings on this site, but very disappointing. No issues with the check-in, but the room had a very distinct and strong damp odor. Which was bad, but what is inexcusable is a room on the ground floor with a window on the parking lot side which did not lock, and the outside screen was completely torn across the bottom. Not good.
Stayed 1 night in Aug 2023
Response from Manager on Aug 10, 2023
Hello Benny, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A value for the price.
Stayed 3 nights in Jul 2023
Response from Manager on Aug 4, 2023
Hello Randall,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our price and also our value. We hope to see you again to deliver you with a 5 star experience.

2/10 Terrible

Brendan

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled horrible - smoky and musty, rude staff, and didn't even have a room for me (even with a reservation), forcing me to go looking for an alternate at 10PM after a long day on the road.
Stayed 1 night in Jul 2023
Response from Manager on Aug 3, 2023
Hello Brendan, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

8/10 Good

Cliff

Stayed 1 night in Jul 2023
Response from Manager on Aug 19, 2023
Hello Cliff,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4/10 Poor

Gladys

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We just needed a place to crash after hours of driving on our road trip and knew not to expect much. But even then it was surprising how dirty the hallways were, pet hair all over (we knew it was pet friendly and hate that but put up with it for one night), like just not a good impression and made us weary of our room. We had booked a non-smoking room, but it REEKED of smoke. And THEN...I woke up the next morning and noticed some bites on my one leg and immediately was trying not to panic if they were bed bug bites. 😩Apparently they most often bite in a zigzag pattern, which my five bites were like a zigzag. Maybe it was fleas or spider bites but based on the rest of the hotel it wouldn't shock me if some kind of bugs existed. They say its not cleanliness that determines bed bugs, they can happen in the fanciest hotel too, but man if they would at least do a deeper cleaning it would already feel so much more comfortable. I had to wait awhile to check out because no one was at the front desk, which was the only hotel on our road trip where we had that issue. Annoying when time is ticking and you don't want to waste it. Needless to say, if we're ever coming through the area again we would book a different place. Not much selection but I'd rather pay more and not have a smoking room when I booked non-smoking and all these other things. When we got home, we disinfected EVERYTHING, cleaned and vacuumed out our entire car and hoping and praying it wasn't bed bug bites!!
Response from Manager on Jul 22, 2023
Hello Gladys, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, would definitely stay again.
Stayed 2 nights in Jul 2023
Response from Manager on Jul 19, 2023
Hi Cheyenne,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. We are thrilled to have met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive feedback is appreciated, and we hope to impress you again during another visit to the area!

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very quiet, yet near other more crowded areas. Room was very clean. Vending machines not in use., so had to walk to gas station.
Stayed 1 night in Jul 2023
Response from Manager on Jul 19, 2023
Hello Gerald,Thank you for your review and comments regarding our room and your comments about our property. We hope to see you again in the future. Thank you for your valuable business.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on Jul 15, 2023
Hello Michael,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

6/10 Okay

Mary

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The property was very run down, the carpet in the room smelled. The bed was excellent for sleeping, the best part of the stay, and it was quite. No effort at all was put into the free breakfast, cold cereal, juice cups, and make your own toast, no protein at all.
Stayed 1 night in Jul 2023
Response from Manager on Jul 5, 2023
Hello Mary,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

2/10 Terrible

Jill

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The ice machine didn’t work the pool was out of order and the breakfast selection was horrible
Stayed 2 nights in Jul 2023
Response from Manager on Jul 5, 2023
Hello Jill,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

6/10 Okay

Deb

Traveled with partner
We were put in a room for handicapped people and neither one are handicapped. Just a basic room.
Stayed 2 nights in Jun 2023
Response from Manager on Jul 5, 2023
Hello Deb,We appreciate the time you have taken to bring to our attention your feedback with regards to our room. We hope to see you again in the future.

2/10 Terrible

Sara

Stayed 1 night in Jun 2023
Response from Manager on Jul 23, 2023
Hello Sara,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON’T STAY HERE!
Worst hotel I’ve ever stayed in! The entire place is filthy. Broken glass all over the parking lot. The entire place is filthy. Smells like mold/must. The people who are running it I think are living here, and have cats, because you can smell them in the hallway. The room is filthy, floors, shower, sink, towels, and wash cloths. The Air Conditioning does not work. The outside key fobs, that are supposed to be here for security do not work The ice machine does not work.
Stayed 1 night in Jun 2023
Response from Manager on Jul 4, 2023
Hello Christopher,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

8/10 Good

Catherine

Stayed 1 night in Jun 2023
Response from Manager on Jul 10, 2023
Hello Catherine,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 Terrible

JAMES

Disliked: Staff & service, property conditions & facilities
Nothing to like here. The room was filthy. Mold growing in refrigerator. Bathroom was dirty and mechanically unsafe. Air-conditioning filter was clogged with hair and dust. Room stank of Marijuana and funk. Towels looked dirty and were stained. Price of room was advertised as very cheap but was double the price. Receptionist talked on phone in foreign language but said enough English words for me to know she was talking about me. I only stayed here because I was too tired to drive elsewhere.
Stayed 1 night in Jun 2023
Response from Manager on Jun 19, 2023
Hello JAMES, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 Excellent

rachel a

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here was great and that was the squishiest most comfortable bed at any hotel I’ve ever stayed at! Would definitely stay here again.
Stayed 1 night in Jun 2023
Response from Manager on Jun 12, 2023
Hi Rachel A,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

John

Stayed 1 night in May 2023
Response from Manager on Jun 8, 2023
Hello John,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

8/10 Good

Nancy

Liked: Staff & service
Easy to get to and quiet.
Stayed 1 night in May 2023
Response from Manager on May 17, 2023
Hi Nancy,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.