Ratings based on 118 Verified Reviews

4.0 out of 5
68% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by M Wright

Very clean hotel in a pleasant setting

Posted Apr 20, 2017 on Hotels
An excellent hotel with a very good restaurant and a comprehensive buffet breakfast. Free bus/rail tickets are provided and cover a large area with a very efficient service.
5 out of 5
by A verified traveler

Nice Cozy Hotel

Posted Nov 2, 2016 on Hotels
Staff was very nice. We were able to check in after hours and get in around 1:00 in the morning by ringing the doorbell. Had an issue with the shower, but they fixed it while we were out of the room for the day. Great cozy stay!
5 out of 5
by A verified traveler from Switzerland

Great hotel, OK restaurant

Posted Sep 5, 2016 on Hotels
Hotel was great, room was very big and had plenty of beds. Breakfast was excellent as well. The jacuzzi was cold for some reason, but the sauna was very nice. The restaurant was unfortunately understaffed and it took over an hour just to order a drink. All-in-all, it was a nice stay though.
5 out of 5
by DK from Brussels, Belgium

Posted Aug 12, 2016 on Hotels
It was good and relaxed stay.
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Thank you for your comment, we will see you an other time. Best regards.
5 out of 5
by Nigel

Posted Aug 8, 2016 on Hotels
Great friendly hotel. Good tasty breakfast with a great choice.
4 out of 5
by Janine

A Family Trip

Posted Aug 6, 2016 on Hotels
We enjoyed our stay there. The breakfast buffet was descent, but there were days that the produce could have been fresher. When it was time to check out, the desk was not manned and we had to wait to locate someone to check us out. During our four day stay, we noticed that this was a daily occurrence.
Comment from Hotel Management
Aug 9, 2016 by General Manager, Hotel Management
Thank you for your comment. Sorry, that you have the emotion, but every day the fruits are fresh prepared and sorry that the reception desk was not manned, but behind the reception is the office, and the hotel staff is working and have a look for the reception. We hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bristol uk

A strange German meal experience

Posted Jul 14, 2016
Pros: The area seem good ,hotel was okay it gave us a laugh at dinner maybe the waitress had a bad night , liked the front and garden set up for one night
Cons: More direct entrance to the reception not busy bar . Improvement on staff service during food service not breathing heavy over the food while serving.
Location: Did not go away from hotel got there settled in , had dinner, bed ready for trip in morning.
Finally arriving at the hotel on a nice sunny evening from a 400km ride , the place looked good we enter but the reception looked odd bar/eating orders we wait for assistance dressed in German garments we get attended go through a glassed passage towards a better small reception. In the room basic double bed and a single bed, balcony table and chairs with a flashing main light ,decent shower area. We go to the rear outside garden looking very nice with trees around . The waitress was old women looking grumpy and did not want to be there, maybe family. The waitress recommended we think steak so the boys have one each and had chicken salad , not understanding we ask for ice its not easy ,the salad comes warm with warm strawberries, raspberries, watermelon, we laugh then the boys get there steak with strawberries it has to be a joke. It was a laugh had more beers before we retire. Seem to sleep okay had a continental breakfast which is always nice ,bikes in a garage get our gear on and start our next section of trip.
5 out of 5
by James from Cardiff

Outstanding!

Posted Jun 18, 2016 on Hotels
Very Hospitable owners, Location was ideal, quiet, and just a 10 minute walk to a local village with bars and restaurants. Very nice indeed.
Comment from Hotel Management
Jul 4, 2016 by Andra, Hotel Management
thank you very much for the estimation of our hotel.
4 out of 5
by Thomas from Changing home

My Stay at Hotel Suggenbad

Posted Nov 20, 2015 on Hotels
From my arrival to departure, whatever I asked for was immediately provided It was like home from home It was set in a wonderful Village well placed with fantastic scenery to explore the meals were typically German dishes and very generous portions It is a hotel I hope someday to visit again
4 out of 5
by Zlatko

This traveler left a rating score only Posted Aug 18, 2015 on Hotels