Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from MD

very disappointing for a Marriott Hotel

Posted Apr 27, 2016
Pros: I didn't like anything,,,like I said,,
Cons: quite a few things
Location: this closeness of things doesn't matter if you were not pleased within
I told the clerk, that I will never reserve not stay at that hotel every again
Comment from Hotel Management
Jun 17, 2016 by Brittany Keys, Hotel Management
Dear Mack, Thank you for sharing your feedback with us. Please accept our sincerest apologies for not upholding to the level of hospitality you were expecting. We hope you give us another chance to showcase our exceptional service when your travels bring you back to Waldorf. Sincerely, Management
4 out of 5
by Jacquelin from 12550

Nice place, great location

Posted Apr 15, 2016 on Hotels
hotel and staff were very nice. only one elevator, and it was cluttered most of the time. room was very nice and clean. unfortunately, I had neighbors that fought both nights and my remote control wasn't paired with my television. liked it for the most part
Comment from Hotel Management
Jun 17, 2016
Dear Jacquelin, Thank you so much for your feedback. It is a great feeling to hear that you enjoyed your stay despite the small issues you endured. Again thank you for staying and we hope to see you again. Sincerely, Brittany Keys Front Office Manager
4 out of 5
by A verified traveler from Texas

Very nice and friendly hotel.

Posted Apr 14, 2016
Very nice hotel. Staff were very helpful and friendly. Did not eat at the hotel, but menu looked hood. Good resteraunts nearby.
Comment from Hotel Management
Jun 16, 2016 by Brittany Keys, Hotel Management
Dear Mike, Thank you for your feedback. Our staff is floored to hear the positive comments you submitted. We look forward to you having you back. Sincerely, Management
2 out of 5
by A verified traveler

Up All Night

Posted Apr 10, 2016
Pros: The hotel was pretty clean
Cons: Better customer service, some people do go to hotels to sleep. Replace door stop locks that have been off doors.
Location: Haven't the slightest idea.
I had an early morning flight and tried my best to sleep. There was a party or something going on above me. I called the front desk and request to be moved to another room because of the noise issue. I never was moved nor did I get any sleep. I had to be up before 4 am. I was exhausted due to lack of sleep. The noise didn't get any better it actually got worse. Loud talking, screaming, sounds as though people were jumping on the floor and banging on the walls. I was very disappointed with my stay.
Comment from Hotel Management
Jun 16, 2016 by Brittany Keys, Hotel Management
Please accept our sincerest apology for the lack of sleep you endured during your stay with us. We pride ourselves on providing an exceptional experience for our guest but have unfortunately fallen short in this case. We hope to service you again in the near future to showcase our hospitality experience. Sincerely, Management
1 out of 5
by A verified traveler

Stay somewhere else!

Posted Apr 7, 2016
Pros: Nothing
Cons: Everything
Room was dirty. Things were broken and I paid for a king bed in advanced and I did not get one because they had none left.
Comment from Hotel Management
Jun 17, 2016 by Management, Hotel Management
Thank you for your feedback. Please accept my sincerest apologies for the conditions of your room. Our property has just underwent new management and we are working effectively to make sure that this is an isolated issue corrected moving forward. Sincerely Management.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 29, 2016 on Hotels
4 out of 5
by theressa from Washington, DC

8 man night

Posted Mar 28, 2016 on Hotels
Had small slumber party there was enough room for 8 medium sized kids plus me all were comfortable.
5 out of 5
by nalita

Nice staycation

Posted Mar 25, 2016 on Hotels
nice clean and comfortable and quiet
3 out of 5
by A verified traveler

Just ok.

Posted Mar 15, 2016
Nice staff. Starbucks was a plus in lobby. Lounge area clean. Hallways old and very dirty. Rooms and galls had confetti hearts and stuff not swept. Was surprised this was a Marriott because interior nit up to what I had believed was their standard.
5 out of 5
by A verified traveler

Posted Mar 10, 2016
Pros: relaxing
Cons: nothing
Location: walking distance stores
Nice relaxing stay would return Location makes it even better