Ratings based on 414 Verified Reviews

4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stay

Posted Apr 18, 2017
Pros: My favorite it had a Starbucks!
Cons: Test to make sure everything works, faucets, refrigerator, tv, heat and air.
Location: There were nearby shopping centers and restaurants.
The staff were friendly, The room was comfy the only problem the knob to turn the shower on was broken, maintenance came and it was a quick fix.
Comment from Hotel Management
Apr 19, 2017 by Brittany K., Hotel Management
Dear Valued Customer, Thank you for sharing your feedback regarding your recent stay with us. It is a pleasure to hear that you enjoy our Starbucks feature, friendly staff and local area shopping. We do however see that there is room for improvement and will be sharing your comments with the appropriate hotel team. Thank you for staying and we look forward to seeing you again soon. Sincerely, Courtyard by Marriott Waldorf
5 out of 5
Recommended
for Everyone
by A verified traveler

My stay was great

Posted Apr 9, 2017
Pros: Everything
Cons: Just controlling the A/C
Location: There are a lot of restaurant's and activities around.
Everything was excellent. I gave the room comfort a 4 because of the AC/Heat control was terrible. I literally had to turn up the heat to 85 degrees just to keep the room warm. I didn't like that too much. But other than that I really have no complaints.
Comment from Hotel Management
Apr 11, 2017 by Brittany K., Hotel Management
Dear Valued Customer, Thank you for recently staying at the Courtyard Waldorf. We are delighted to hear that your stay experience was an enjoyable one. Also, we see that there is room for improvement and will be sharing your comments with our maintenance team. Your business is appreciated and we look forward to your next visit. Sincerely, Courtyard by Marriott Waldorf
4 out of 5
Recommended
for Everyone
by A verified traveler from Philly

Nice hotel, great access to highways

Posted Mar 1, 2017
Great hotel, stayed here a few times prior, always nice, clean and quiet. Plenty of eating/drinking options very close to hotel. This stay I though the bed was overly firm and the hot water temp left a bit to be desired, but overall a good stay as usual. I'll surely be back. Also - Fix ice machine in second floor - second time it has been down.
Comment from Hotel Management
Mar 1, 2017 by Brittany K., Hotel Management
Dear Joe, Thank for sharing your thoughts regarding your recent stay with us. We are delighted that your overall stay was enjoyable however, we understand from your comments that there is room for improvement. Your feedback has been shared with the appropriate management team in an effort to address and correct these issue moving forwards. We appreciate your business and look forward to your next visit. Sincerely, Courtyard Waldorf
5 out of 5
by betty

Posted Jan 27, 2017 on Hotels
Was here for the Trump inauguration and it was a drive to downtown Washington but Greta shopping plenty places to eat and the staff was amazing
Comment from Hotel Management
Mar 8, 2017 by General Manager, Hotel Management
Dear Betty, Thank you for sharing you feedback in regards to your stay with us. We are delighted to hear that we we're able to meet your accommodations and provide an enjoyable experience. Your comments will be shared within our property in an effort to continue to provide great service. Thank you for staying and we look forward to seeing you soon, Sincerely, Courtyard Waldorf
2 out of 5
by A verified traveler

Not the Marriott that I know and love.

Posted Dec 31, 2016 on Hotels
The hair was tattered, the furnishings were outdated. The housekeeper did not hanged sheets,drinking glasses or emptied the garbage. Nor did she add extra towels or a blanket when specifically asked to do so. The only thing new was perhaps the lobby and outside patio (too cold to enjoy). I've stayed at many different Marriott and was unpleasantly surprised by this one. The desk staff was friendly and helpful.
1 out of 5
by CHARLES

Posted Dec 23, 2016 on Hotels
King size bed only had 1 foot from the wall which is a joke will never go to this hotel again
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 19, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans

Business trip

Posted Dec 15, 2016
Pros: Bistro was fine.
Cons: Discount rooms if there is work going on with people constantly making noise and hallways wet.
Location: Shopping was ok in the area.
My room was quiet and fine for my short stay. There was construction going on near my room that made things hectic while in my room and leaving.
Comment from Hotel Management
Dec 18, 2016 by Brittany K., Hotel Management
Dear Carl, Thank you for recently staying with us at the Courtyard Waldorf. I would like to apologize for any noise disturbance caused by our renovation process. Rest assured, we are looking at different procedures to implement during this time so our valued customers such as yourself will be able to enjoy your stay. We appreciate your business and look forwarded to your next trip to Waldorf. Sincerely, Courtyard Waldorf
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 9, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from D

Very pleased with stay

Posted Dec 5, 2016
My girlfriend and I were very satisfied with our stay, we only stayed one night but we were happy with our service. They let us even check in early which was nice since we were already in the area. Also we were happy to see there was an indoor pool and hot tub and the pool was super warm. Overall we really enjoyed our stay, only thing we were hoping for was that there would be a continental breakfast but other than that we had a nice time
Comment from Hotel Management
Dec 5, 2016 by Brittany K., Hotel Management
Dear Michelle, Thank you for recently staying with us. We are so delighted to hear that you had a great stay. Our #1 goal is to provide each guest with a unique and positive experience. We appreciate your business and look forward to your next visit to Waldorf. SIncerely, Courtyard by Marriott Waldorf