Ratings based on 345 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Ayden NC

There for family business

Posted Oct 3, 2016
Pros: everything
Cons: nothing
Location: If you like to shop and eat. this is the place to be
Our second stay. As before, we were very pleased with staff and the room. The breakfast was great. Will stay there again.
Comment from Hotel Management
Oct 17, 2016 by Bonnie Barnett, Hotel Management
Dear Maria, My team and I are thrilled by your awesome review! Yes, our breakfast rocks! We do our very best to make sure that we suit your needs perfectly by providing the best service and amenities. We would love to continue serving as your Number One Hotel in the Southern Maryland area. It would be our pleasure!
4 out of 5
by A verified traveler

Posted Sep 12, 2016
Front desk clerk was nice and very professional. Speedy check in.
Comment from Hotel Management
Sep 18, 2016 by Bonnie Barnett, Hotel Management
Dear Anonymous, I am so glad that you took the time to tell us about your enjoyable stay! Never stop depending on us for our professionalism and efficiency in getting you the stay that you deserve. Please come back and enjoy Southern Maryland's fall colors with us. We'd love to have you!
5 out of 5
by A verified traveler

Posted Sep 5, 2016 on Hotels
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Dear Verified Traveller, I love it! We'll take those 5 beautiful stars any day! We strive to provide the most enjoyable stay for each one of our guests and I'm glad to see that we accomplished it with you. It sure would be nice to see you again when you're in the Waldorf area! Thank you so much, Bonnie Barnett Director of Sales
4 out of 5
by A verified traveler

Posted Aug 25, 2016
In town for a wedding. Easy access to venue, dining, shopping, and local attractions
Comment from Hotel Management
Aug 27, 2016 by Bonnie Barnett, Hotel Management
Dear Anonymous, Thank you for your response. I hope you had a fantastic time at the wedding. You're completely right, our Southern Maryland area has a ton of things to see and do! I hope knowing this now brings you to us in the future. We'd love to have you back! Warm regards, Bonnie Barnett Director of Sales
5 out of 5
by A verified traveler

Posted Aug 22, 2016 on Hotels
Was a good experience. Highly recommend hotel. Clean, friendly workers & very accommodating.
Comment from Hotel Management
Aug 27, 2016 by General Manager, Hotel Management
Dear Verified Traveler, Thank you for your recommendation! My team and I are pleased to have provided you with such a great stay. I think my team are some of the friendliest people in the hotel business! We would love for you to return to us so that we can impress you again with our cleanliness and service! Best regards, Bonnie Barnett Director of Sales
4 out of 5
by A verified traveler

Posted Jul 25, 2016 on Hotels
It was good but the house keepers knock on doors as early as 8:00am. This is absolutely a form of harrasment
Comment from Hotel Management
Aug 2, 2016 by Bonnie, Hotel Management
Dear Verified Traveller, Thank you for the excellent rating! We appreciate all feed back. I will have to speak to the house keepers on this subject, it is never our intent to harass any of our guests. Please give us the privilege of having you stay with us again. Best regards, Bonnie Barnett
5 out of 5
by A verified traveler from ayden nc

very nice hotel

Posted Jul 24, 2016
Pros: Everything
Cons: Nothing
Location: tons of shopping and restarunts
Friendly staff, clean room, just real nice, great breakfast, coffee 24 hours a day.
Comment from Hotel Management
Aug 2, 2016 by Bonnie , Hotel Management
Dear Maria, We appreciate the wonderful praise! We absolutely have coffee 24 hours a day! Our java drinkers appreciate this great perk because it's really good coffee. We keep you energized anytime of the day! Please come back and see us again, and have a cup of coffee-on us. It would be our pleasure! Warm regards, Bonnie Barnett
2 out of 5
by A verified traveler

Posted Jul 18, 2016 on Hotels
The room gad an odor and was slippery, not good for my bad back.
Comment from Hotel Management
Jul 25, 2016 by Bonnie, Hotel Management
Dear Verified Traveller, I am sorry to hear that you had a problem with a smell in the room and a slippery floor. Please believe that we always try to handle any issues as soon as possible. We care when we aren't meeting our guests' expectations and will do our best to remedy it upon learning that there is an issue. It would be a pleasure to have you back so that we can provide you with an enjoyable, issue-free stay. Sincerely, Bonnie Barnett Director of Sales
4 out of 5
by A verified traveler

Posted Jul 10, 2016 on Hotels
Comment from Hotel Management
Jul 19, 2016 by Bonnie, Hotel Management
Dear Verified Traveller, Thank you for those four stars! I hope you had a stellar time with us! Please join us again for a great summer break next to our cool pool and deliciously close restaurants. Have an awesome August! Take care, Bonnie Barnett Director of Sales
2 out of 5
by Michael from None of your business

Stop emailing after the first email.

Posted Jul 7, 2016 on Hotels
Do me a favor. If a customer does not submit a review immediately after the stay then it might be a good idea to stop emailing the customer. Im sure you don't really want to hear about the average or below average stay the customer had.
Comment from Hotel Management
Jul 19, 2016 by Bonnie, Hotel Management
Dear None of your business, Thank you for your feed back. We will definitely look into that. We appreciate taking the time to give us your opinion. Most sincerely, Bonnie Barnett Director of Sales