First day and last day of stay was miserable. The heating unit stop working both days in the evening and there was no maintenance personnel to correct the problem. I had to wait until the following day to have the problem corrected.
Comment from Hotel Management
Dec 5, 2016 by GM, Hotel Management
I’ve received your review. Looks like we dropped the ball on meeting your expectations.
I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation.
Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us once again.