Ratings based on 136 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

waldorf

Posted Jun 20, 2017 on Hotels
meh
Comment from Hotel Management
Jul 1, 2017
Thank you for staying with us at the Residence Inn in Waldorf. I hope you enjoyed your stay and will come back again and see us.
5 out of 5
by Antonio

Posted May 22, 2017 on Hotels
Comment from Hotel Management
Jul 1, 2017
Thank you for staying with us at the Residence Inn in Waldorf. I hope you enjoyed your stay and will come back again and see us.
5 out of 5
by A verified traveler

Posted May 10, 2017 on Hotels
Comment from Hotel Management
Jul 1, 2017
Thank you for staying with us at the Residence Inn in Waldorf. I hope you enjoyed your stay and will come back again and see us.
5 out of 5
by Dennis

Great stay

Posted May 3, 2017 on Hotels
Recently renovated so the hotel was clean, the breakfast was great, lots of options. Front desk staff was very friendly. I would definitely stay here again.
Comment from Hotel Management
Jun 29, 2017
Thank you for your response. We look forward to having you back at the hotel and glad that you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pembroke Pines, FL

Great location with shopping and dining nearby

Posted May 1, 2017
Stay was comfortable. Housekeeping did forget to replenish bath towels one day and never did replace the facial tissues. Had to resort to paper towels. Sticky substance on kitchenette floor was cleaned after it was reported to the front desk. Love the breakfast. Tracey from the front desk and was extremely helpful and courteous.
Comment from Hotel Management
Jun 29, 2017 by Toronda Moore, Hotel Management
Thank for your response to let us know about your stay. We will take the comments and use as training tools and we continue to improve our service to our guests.
1 out of 5
by christopher

Going downhill fast.

Posted Apr 20, 2017 on Hotels
Terrible service. General Manager was not available to speak to most of the time. Rooms only cleaned every other day, and not properly. Bed made but blanket just thrown on the chair. This is the 5th year I have been here, and it seems to have gone downhill BIG TIME! The staff were not interested. Is this the future of a Marriot Hotel now they have amalgamated with SPG? Unless there are "significant" improvements, I am going elsewhere next year.
4 out of 5
by Scott G.

Pricey but still a great stay

Posted Apr 11, 2017 on Hotels
I believe a little pricey, but overall outstanding, no ice, had to speak to a rep out front, has fridge but ice makers turned off..but other than that, nice and clean and comfortable.
5 out of 5
by Helene

Comfortable in Everyway

Posted Jan 31, 2017 on Hotels
We stayed at the Residence Inn for four nights. The comfort of the beautiful suite with a fireplace was outstanding and parallel to it was the comfort and service received from the staff. They were remarkable. Breakfast was better than many of the grab and go variety, everything was stocked and presented very well.
5 out of 5
by James

This traveler left a rating score only Posted Jan 24, 2017 on Hotels
5 out of 5
by Shannon

This traveler left a rating score only Posted Jan 15, 2017 on Hotels