Ratings based on 160 Verified Reviews

4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore,MD

Convenient

Posted Apr 13, 2018
A few if the breakfast items could be swapped out for tastier options
Comment from Hotel Management
Apr 17, 2018 by Operation Manager, Hotel Management
Thank you for stay with us at the Residence Inn Waldorf. I appreciate you taking the time to tell us about your stay and will take your comments in to consideration as we move into evaluating the breakfast area.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Apr 9, 2018
Clean hotel, close to shops and restaurants. Pet friendly
Comment from Hotel Management
Apr 17, 2018 by Operation Manager, Hotel Management
Thank you for taking the time to respond about your stay at the Residence Inn. We look forward to having you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Very Accommodating

Posted Mar 5, 2018
Simply AMAZING... the staff was wonderful from the time I entered the hotel to the time that I departed. The room was terrific.. very spacious and welcoming. I could tell that the staff took pride in their job. The hotel was immaculate and this is something that stands out. Even though I live less than 30 minutes away this will be a hotel that will be on the top of my list when I need a quick getaway.
Comment from Hotel Management
Mar 5, 2018 by Operation Manager, Hotel Management
Thank you for taking the time to tell us about your stay. We look forward to having you back if you are in the area again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 26, 2018
Great place to stay would recommend to a from at anytime
Comment from Hotel Management
Mar 5, 2018 by Operation Manager, Hotel Management
Thank you for taking the time to respond about your stay and look forward to having you stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

It was good

Posted Feb 6, 2018
2-bedroom suite was comfortable... Coffee pot needed a little cleaning... Overall a pleasant stay
Comment from Hotel Management
Feb 12, 2018 by Operation Manager, Hotel Management
Thank you for your response, Sorry that you had an issue with the coffee pot, but glad you had a great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Work trip

Posted Jan 31, 2018
Great welcome, convenient location near shopping and dining, easy parking, very comfy room (suite), and good price. Well done!
Comment from Hotel Management
Feb 12, 2018 by Operation Manager, Hotel Management
Thank You for Your Compliment, Hope to see you back at the hotel soon.
5 out of 5
by Annie

Posted Dec 30, 2017 on Hotels
We got everything we needed. Our room was spacious, we’re near convenient stores. It was great!
Comment from Hotel Management
Jan 1, 2018
Thank you for taking the time to tell us about your stay. Hope you will come back to see us again.
5 out of 5
by A verified traveler

Posted Dec 27, 2017 on Hotels
Comment from Hotel Management
Jan 1, 2018
Thank you for taking the time out of your schedule to tells about your stay. Hope to see you again.
1 out of 5
by A verified traveler from Bellevue, WA

DIDN'T HONOR MY RESERVATION DON'T STAY HERE

Posted Dec 27, 2017
Pros: DON'T STAY HERE. Marriott ruined my 97 YEAR OLD MOTHER'S LAST CHRISTMAS.Bait & Switch. You reserve 1 thing but get something else & they say too bad
Cons: Make the hotels honor the reservation OR DROP THEM FROM YOUR BOOKING SYSTEM. What's the point of booking thru Expedia if you dont get what you booked.
Location: Hard to get too. Staff have an attitude. Don't honor the reservation. In very congested area. You may not get what you booked. DONT STAY HERE
I reserved a suite with a fireplace for CHRISTMAS EVE. When I tried to check in they said it hadn't been cleaned yet. Came back 2 hours later, they said the guest was refusing to leave. Told me they were "trying to find me a room". Put me in a regular room, said it was "upgraded" but they wouldn't charge me for the extra expense. AND I had to wait while they cleaned it! Didn't have a fireplace so I don't know how it was an upgrade. Staff were like Too Bad. Traveling with my 97 year old mother who is wheelchair bound. Probably her last Christmas. Was bringing her to see her 96 year old sister that had a stroke, who was also in the car with us. They needed to nap. My mom was excited to be staying in a suite with a fireplace. While I'm trying to manage disabled 96 & 97 year old's who are handicapped, I fell and tore all the cartilage in my knee. Had to call family to come get the old people and I spent Christmas Eve in the emergency room. Expedia tried to advocate on my behalf but say there is nothing they can do. BEWARE of booking at Marriott through Expedia. You may not get what you're paying for.
Comment from Hotel Management
Jan 1, 2018 by Operation Manager, Hotel Management
I'm sorry that your experience was not all that you anticipated. Please note that we upgrade you into a two bedroom suite that offered handicap associability. We were hoping that this would help you with your guests that were with you that were both wheelchair bound. I'm sorry that you didn't find that we were not helpful during your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Posted Dec 15, 2017
Excellent room, nice amenities, tricky driving near the hotel, and desk attendant charged me again for a prepaid/booked room.
Comment from Hotel Management
Dec 18, 2017 by Operation Manager, Hotel Management
Thank you for taking the time to tell us about your stay. I apologize for any inconvenience that may have been caused in this matter. The reversal was taken care of the same day and if any further assistance is need, please don't hesitate to contact the hotel.