Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Historic Hotel

Posted Aug 15, 2015
Horel was great. Wish we'd gotten a larger room. Standard room in old section had small bathroom, very little extra room for sitting & view of the air-conditioning system :-(
Comment from Hotel Management
Aug 21, 2015 by Manager, Hotel Management
Thank you so much for your 5 star review! On your next visit please call in to make your reservation so we can make sure to get you a bigger room with a better view.
2 out of 5
by A verified traveler

Tired hotel

Posted Aug 7, 2015
DIsappointing as room air conditioning / heating system very poor and noisy if run, bed covers lumpy and aged, cleaning issues in bathroom and we were unable to open windows because of smoke from beach firepits below, Breakfast food was terrible,
Comment from EPC
Aug 20, 2015 by Manager, EPC
I am so sorry to hear that you were disappointed with your stay at our hotel. I will be sure to address the noisy air conditioner/heating system with our maintenance staff and also talk to housekeeping to ensure that they are doing a more thorough job while cleaning rooms. We appreciate your feed back and hope that you try us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful lake view!

Posted Jul 14, 2015
Very friendly and helpful staff! The lughting in the bathroom was less than desirable and the pillows were not comfortable but otherwise we were VERY pleased. We will be back!
Comment from EPC
Aug 20, 2015 by Manager, EPC
Thank you for your review on your recent stay. We appreciate your feedback and will take your comments on the lighting and the pillows to our next managers meeting to see how we can improve. Have a wonderful day.
5 out of 5
Recommended
for Couples
by A verified traveler

Meget bra.

Posted May 24, 2015 on Hotels
Meget bra, vil gjerne bo der igjen. Eneste som var elendig var frokosten.
Comment from Hotel Management
Aug 22, 2015 by Manager, Hotel Management
Thank you for your 5 star review! We appreciate your business and hope that you visit us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alex, mn

Nice view.

Posted May 23, 2015
Reserve the lakeside view. Shops nearby and dinner at hotel was great again with nice view of lake. Price was great.
Comment from EPC
Aug 20, 2015 by Manager, EPC
Thank you for your review! We hope that you visit us again soon.
3 out of 5
Recommended
for Couples
by Beth from Texas

Old School Hotel

Posted May 22, 2015 on Hotels
This is an Old School hotel in which you can imagine families from the 20s and 30s passing in the hallway mazes and moving up and down the carpeted wooden staircases. Because it has been a hotel for a hundred years, the rooms are a bit small and the bathrooms are tiny! And because it was before the "Season", there was no breakfast in the dining room, just a little room with pastries and a coffee pot. In a hotel of this size and reputation, we did expect dining room service for all meals. Our favorite experience was a brief visit with Hannah as we checked out...she's a Dr Pepper fan!
Comment from Hotel Management
Aug 20, 2015 by Manager, Hotel Management
Thank you for taking the time to write this review. We appreciate your feedback and do hope that you visit us again soon.
4 out of 5
Recommended
for Personal Event
by maureen from st paul

poor

Posted May 11, 2015 on Hotels
They did not have a reservation for my nights. They had 2 reservations for the nights I had cancelled. Bathroom was dirty,
Comment from Hotel Management
Aug 21, 2015 by Manager, Hotel Management
We are very sorry about the mix up with your reservation. We appreciate your feedback and hope that you visit us again. Thank you.
5 out of 5
Recommended
for Couples
by A verified traveler

Get away from life for a while

Posted May 5, 2015 on Hotels
We are from around the area. We live half an hour away from Walker and were looking to get away from life for a night. We had a wonderful time checking out shops in downtown Walker, stuffed ourselves full of Benson's savory, mouth watering, deep dish pizza, and caught some live music at the 502 restaurant in the hotel. We spent a lot of time at the pool, which was refreshing and clean. Everyone we bumped into was pleasant and helpful. We came back feeling refreshed and ready to face another work week.
Comment from Hotel Management
Aug 21, 2015 by Manager, Hotel Management
Thank you for taking the time to write this nice review. We are happy to hear that you could come and relax at the Chase and explore Walker while you were here. We appreciate your business and hope to see you again soon.
5 out of 5
Recommended
for Families
by A verified traveler

pleased

Posted Apr 19, 2015 on Hotels
The pool floor could have been a bit cleaner
5 out of 5
Recommended
for Everyone
by A verified traveler from Hayward, Wisconsin

quaint and unique hotel

Posted Apr 4, 2015
Pros: everything
Cons: open restaurant for breakfast during the week.
Location: Walker isa nice vacation town
A beautiful hotel.. The antique telephones and bathroom fixtures are unique to a hotel. The furniture and down comforter is very inviting. The staff was also very friendly. The location, on the lake is a real plus!
Comment from EPC
Aug 20, 2015 by Manager, EPC
Thank you for your 5 star review. We appreciate your business and look forward to your next visit!