Ratings based on 199 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Wine tasting.

Posted Apr 16, 2018
Convenient to all locations. Breakfast was one of the best we've experienced.
Comment from Hotel Management
Apr 18, 2018 by Assistant Front Office Manager & Sales, Hotel Management
We are so pleased you enjoyed your stay with us. We look Forward to seeing you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Breakfast

Posted Apr 5, 2018
they serve a full help yourself breakfast. The pool and hot tub are very nice. They give you a free newspaper daily and free cookies fresh from the oven and apples in the evening.
Comment from Hotel Management
Apr 5, 2018 by Assistant Front Office Manager & Sales, Hotel Management
We are so pleased you enjoyed your stay with us. Thank you for the amazing rating and your valuable feedback We look Forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Richland, WA

Nice Hotel Walking Distance to Downtown

Posted Feb 12, 2018
Pros: Location, cleanliness.
Cons: Nothing.
Location: Wineries, restaurants, shops.
Great stay here, the hotel was nice and they had a great breakfast in the morning. Location was good, too.
Comment from Hotel Management
Feb 15, 2018 by Whitney Gress, Ast. Front Office Manager & Sales, Hotel Management
We are so pleased you enjoyed your stay with us Sheila. Thank you for the amazing rating and your valuable feedback We look Forward to seeing you in the future.
5 out of 5
by A verified traveler

Great Place to Stay

Posted Dec 12, 2017 on Hotels
The hotel was excellent! Clean and very friendly staff, thank you for a wonderful stay!
Comment from Hotel Management
Dec 14, 2017
We are so pleased you enjoyed your stay with us. Thank you for the amazing rating and your valuable feedback. We look Forward to seeing you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from WA

Nice hotel

Posted Nov 28, 2017
Pros: location, breakfast and the size of the room.
Cons: Didn't get cookies the second night. Not sure if missed them but we got spoiled the first night so were disappointed there were none when we checked.
Location: Location was good and it was close to many things in the downtown area including some wineries and lots of restaurants.
The hotel was nice as well as the room. It was a good size. The breakfast was good with a variety of hot and cold items. They even had real, cooked oatmeal which is my husband's favorite. Good choice of food and not just cereal. Free parking is always a plus. They had great cookies at the desk at night.
Comment from Hotel Management
Nov 30, 2017 by Whitney Gress, Ast. Front Office Manager & Sales, Hotel Management
We are so pleased you enjoyed your stay with us. Thank you for the amazing rating and your valuable feedback. Sorry to here about the cookies they do go fast! We look Forward to seeing you in the future.
4 out of 5
by Terry

Good value for the money.

Posted Nov 8, 2017 on Hotels
We came for wine tasting. The Hotel was convenient, clean, and in good repair. The breakfast was okay but plentiful.
Comment from Hotel Management
Nov 9, 2017
Thank you Terry, so much for your wonderful comments. Look forward to having you back again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

A nice place to visit

Posted Oct 30, 2017
Pros: Clean facilities and friendly staff
Cons: Bed was incredibly stiff
I have always loved visiting Walla Walla, and have stayed at this Best Western before. Staff is very friendly, and the facilities are always clean. The one issue I ran into on my latest trip was the stiffest bed I have ever slept on. I don't remember the beds being this uncomfortable before, would definitely give them another chance, as they seem to do everything else very well.
Comment from Hotel Management
Oct 31, 2017 by Whitney Gress, Ast. Front Office Manager & Sales, Hotel Management
Thank you for staying with us Rob. I apologize for the stiff bed issue. We will pass this info along and get this fixed, we hope you consider staying with us in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great hotel located short walk to downtown

Posted Oct 28, 2017 on Orbitz
Before we arrived the front desk was so helpful as I added a night to our stay and another room to our booking at the last minute. Room were clean and comfortable, staff was very friendly and attentive, breakfast was plentiful and just what we needed before some cycling into the headwinds of the surrounding area. This is where we will stay every time we're in Walla Walla!
Comment from Hotel Management
Oct 31, 2017 by Whitney Gress, Ast. Front Office Manager & Sales, Hotel Management
We are so pleased you enjoyed your stay with us Allison. Thank you for the amazing rating, your valuable feedback, and well appreciated comments about our hotel and staff! We look Forward to seeing you in the future.
4 out of 5
by Jason

Posted Oct 23, 2017 on Hotels
We were in town for work and the hotel was close to our work location.
Comment from Hotel Management
Oct 25, 2017
Thank you for the amazing rating, we would love for you to stay with us again!
4 out of 5
by A verified traveler

Posted Oct 14, 2017 on Hotels
Comment from Hotel Management
Oct 25, 2017
Thank you for the amazing rating, we would love for you to stay with us again!