Ratings based on 327 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Posted Jul 19, 2017
Pros: location - easy access to town and the highway
Cons: Food - keeping it warm and maybe having the waffle maker instead.
Overall very good. The only negative is the food. It was cold. They used heat lamps but it did not keep the food very warm. Other hotels use the little burner. Taste wise it was good, just disappointed the food was cold.
Comment from Hotel Management
Jul 24, 2017 by General Manager, Hotel Management
Thank you for staying with us! We appreciate the feedback as we always strive to make our guests feel welcome and comfortable. If there are issues with anything, please feel free to let our staff know so that we may do our best to improve your experience during your stay. In the meantime, we will work with our breakfast team to ensure that we are properly maintaining our selections. We hope you come visit us again soon and we will do our very best to ensure your stay and food are what you expect and deserve.
5 out of 5
by A verified traveler

Clean and comfortable

Posted Apr 23, 2017 on Hotels
We were only there one night but the room was clean, modern, and comfortable.
Comment from Hotel Management
Apr 25, 2017
We are delighted that you chose to stay at Holiday Inn Express while traveling through Walla Walla. Thank you so much for taking the time to review your stay. We are glad that your brief visit with us was a comfortable one. We appreciate your positive comments, and we look forward to hosting you again the next time you're in town!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 21, 2017 on Hotels
4 out of 5
by Julia

This traveler left a rating score only Posted Apr 19, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from J

Nice place to stay quiet and close to town

Posted Apr 5, 2017
I stay here every year when visiting family. Always nice experience. Rooms are nicely done and staff is always nice.
Comment from Hotel Management
Apr 10, 2017 by GM, Hotel Management
Dear Marsha, It is a privilege to host you year after year! We value your loyalty to Holiday Inn Express Walla Walla and greatly appreciate your feedback. Our goal is to meet our guests' expectations and we are thrilled to have met yours. Thank you so much for the pleasant review and we look forward to your next stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Leavenworth, WA

Fantastic room

Posted Mar 29, 2017 on CheapTickets
Pros: Friendly staff, great room, and very reasonably priced
Cons: A bit softer beds
Location: Located right off the highway, close to town, and winetasting events. Quaint old style town. Love the historic buildings and the green pastures.
We reserved our room for a short stay to pick out our new boat. Wow what a deal. Big room, with king size bed, small kitchenette with microwave, kurieg coffee maker, fridge and nice counter space for your food items. Great TV selection of HBO movies, and the bathroom had a tiled walk in shower. The staff were very friendly and welcoming. Also a restaurant next door that had an awesome Filet Mignon to offer at a great price as well. In fact everyone in Walla Walla were very friendly. Enjoy your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boring, OR

Great Hotel for a Wedding Weekend in Walla Walla

Posted Mar 20, 2017
We really enjoyed our stay at the Holiday Inn Express Walla Walla. The room was spacious and had everything we needed, fridge, microwave, hair dryer, Keurig machine, etc. Breakfast was plentiful and delicious. And we were able to go for a walk next to the river twice during our stay.
Comment from Hotel Management
Mar 21, 2017 by GM, Hotel Management
Dear Beth, Reading your kind words really brightens our day! We're thrilled to hear that you enjoyed our spacious rooms and that they were appointed with everything you needed during your stay. We agree that our breakfasts are plentiful and delicious, and hope that they provided you with lots of energy for those beautiful walks by the river. It would be a pleasure to host you again during your next visit, and we hope to see you again soon.
5 out of 5
by Bruce

Nice place!

Posted Mar 19, 2017 on Hotels
We had a funeral to go to, so just needed a place for one night. The HIE was great! We enjoyed the hot tub, the bed was very comfortable and the breakfast was good too!! We would stay again.
Comment from Hotel Management
Mar 29, 2017
Dear Bruce, We're sorry to hear that a funeral brought you to our location and you have our sympathies. We're glad to read you enjoyed your stay. Being able to relax and unwind in the hot tub after a difficult day is important. We're happy you filled up on breakfast in the morning so you could get a bright start to your new day. It would be our pleasure to host you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from spokane, WA

Nice and clean hotel

Posted Mar 5, 2017
Very clean room, comfortable beds, good breakfast, great staff
Comment from Hotel Management
Mar 7, 2017 by GM, Hotel Management
It sounds like we successfully delivered a pleasant stay! Thanks for choosing Holiday Inn Express Walla Walla. We are grateful you took the time to share your comments with us and we invite you to come back for another clean, comfortable stay.
4 out of 5
by Rod

Solid.

Posted Feb 20, 2017 on Hotels
Good clean hotel. I'd stay again.
Comment from Hotel Management
Mar 6, 2017 by General Manager, Hotel Management
Dear Rod, Providing clean and comfortable accommodations is our goal and we are happy to know that you not only appreciated our efforts, but that you would stay with us again. Thank you for taking time to let us know about your positive experience and we look forward to welcoming you back soon.