Ratings based on 422 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
78% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Pendleton, Oregon

Convenient location, reasonable price

Posted Sep 18, 2016
Pros: The staff was very efficient and friendly.
Cons: NA
Location: I recommend the Maple Counter Cafe for breakfast, if you are really hungry!
Close to convenience stores, older but well maintained
Comment from Hotel Management
Sep 19, 2016 by Jim, Hotel Management
Thank, you, Connie! We are glad your stay was super and we look forward to serving you again the next time you visit Walla Walla .
5 out of 5
by A verified traveler from Nebraska

Highly maintained!

Posted Sep 16, 2016
Staff was very accommodating! Facilities clean! I know as I own a Super 8!!
Comment from Hotel Management
Sep 17, 2016 by Jim, Hotel Management
We are glad your stay was super! We will have to come visit your Super 8 - in Nebraska, right?
3 out of 5
by A verified traveler

Functional but not spectacular hotel

Posted Sep 2, 2016
Just somewhere to stay over night....good value for money.
Comment from Hotel Management
Sep 6, 2016 by Jim, Hotel Management
Thank you! We try to provide great value at a reasonable rate !
3 out of 5
by A verified traveler from Vancouver, WA.

Good for Walla Walla

Posted Aug 22, 2016
Pros: The beds were comfortable but a little firm. Check in was quick and easy. The pool felt good. The breakfast was okay. Clean, quiet hall and room.
Cons: Get rid of the creepy, cardboard cut out guy in the lobby. Have the air conditioner on in the breakfast room. Fix the hot tub.
Location: The location was good, except I would just ask for the other side of the hotel, opposite the freeway.
The cardboard cut out guy in the lobby is really tacky and creepy, but the desk person was friendly and helpful. It would have been helpful to have some pamphlets in the lobby for things to do in the area, although I did pick up a couple little magazines. It was nice that there was a middle entrance and a luggage cart, so we only had to make one trip up. Also love having an elevator. The hallways were quiet and clean and so was the room. The bathroom was unusually tiny, including the toilet (it felt like I had to squat to sit down). Loved having a microwave and fridge in the room, but the fridge had lots of sitting water in it and under it. The air conditioner was fabulous and kept the room nice and cool, once it initially cooled it down. We enjoyed the flat screen tv, but it kept blinking out once in a while for some reason. If we stayed again we would ask for a room on the opposite side from the freeway, although when the air conditioner was on it drowned out the traffic noise. The texture on the walls in the room was weird, but the pictures were very cool! I think the rate for this hotel could be a bit high, especially if you payed their regular price and didn't get it through Expedia, like we did, but then all the hotels in Walla Walla are pretty spendy, especially for what you get.
Comment from Hotel Management
Aug 24, 2016 by Jim, Hotel Management
We are glad you enjoyed your stay. Indeed, our promotional, life-size Wyndham Rewards Wizard cutout is quite a conversation piece in the lobby, and many guests take "selfies" with him. We apologize about the spa being out of order during your stay. It is being repaired immediately. We hope to serve you again soon.
5 out of 5
by A verified traveler from Montana

Nice place.

Posted Aug 12, 2016
Very friendly staff and a quiet location. Nice rooms.
Comment from Hotel Management
Aug 13, 2016 by Jim, Hotel Management
We are glad you enjoyed your stay in one of our newly-remodeled rooms. We hope to serve you again soon.
3 out of 5
by A verified traveler

Not a bad stopover

Posted Jul 25, 2016
Pros: Clean rooms, close to the highway, nice decore
Cons: The A/C in the room bumped and rattled through the night. Stopped when we turned on the fan, but something staff may want to tinker with.
The rooms here are clean, the room décor is nice and it was pretty quiet considering its proximity to the highway. My guess is that they run on a fairly shoestring staff, as I didn't see many people around during our stay. The night manager seemed somewhat less than pleased to see us, and we seemed to be interrupting her when we called to check in (it was after 7PM). Could have been better, perhaps, if we'd checked in earlier. Nothing rude, nothing hostile or anything like that--it was efficient and everything in order--just wasn't exactly a "welcome to Walla Walla" kind of experience. Not bad at all for a stop on the road, just not someplace I'd stay for a week.
Comment from Hotel Management
Aug 1, 2016 by Jim, Hotel Management
Thank you for your comments. We will advise our maintenance engineer to take a look at those air conditioners. We apologize for your check-in experience. Often our desk agents work very long hours and she may have been tired. We hope you will give us another chance.
4 out of 5
by A verified traveler from Northern California

Posted Jul 7, 2016
Pros: Ease of access from highway
Cons: Friendliness of front desk staff. Breakfast was awful.
Equal to most inexpensive motels, better than most Super 8s. Seemed pretty new or newly remodeled.
Comment from Hotel Management
Jul 10, 2016 by Jim, Hotel Management
Thank you for review. We apologize about your breakfast experience and will be looking at ways to make it better in the future. We look forward to serving you again soon.
3 out of 5
by A verified traveler

Made last minute reservations while on the road.

Posted Jun 30, 2016
Pros: Location was easy to find
Location: Only passing thru to Pendleton and Eugene
Pool was filthy with hair and scum floating with skimmer not working. Staff reported to pool being serviced same day and finally posted sign that pool was closed but the spa hot tub was still available to use.
Comment from Hotel Management
Jul 3, 2016 by Jim, Hotel Management
We are sorry our pool was not working properly on the day of your visit. It is all fixed now, and we hope you will give us another chance to serve you during your next stay in Walla Walla.
1 out of 5
by A verified traveler

Posted Jun 21, 2016
There was rat poop in air conditioning unit. I had my baby with me and could not use the AC or heat in fear of putting the toxins into the air.
Comment from Hotel Management
Jun 27, 2016 by Jim, Hotel Management
We are sorry to hear there was a foreign material in your air conditioner. We have actually never had any reports of rats in the hotel, nor have we ever seen any. I can't imagine how one would get into one of our air conditioners, but I assure you that we will promptly come inspect and sanitize when you notify the front desk of such an issue. We could also gladly move you to another room. We hope you will give us a chance to better serve you next time.
4 out of 5
by A verified traveler

Posted Jun 20, 2016 on Hotels
Comment from Hotel Management
Jul 6, 2016 by Elijah, Hotel Management
We are glad your stay was SUPER ! -Jim