Nice hotel with a friendly staff
Posted Mar 28, 2017
The hotel is conveniently located at the end of a quiet street right off I-91. We stayed in room 322 for one night. Check-in was quick & pleasant. The woman at the front desk was very friendly. Our room was very clean and roomy. The kitchenette included a decent-sized fridge, stove top, microwave, and dishwasher. The bathroom had a large, tiled stand-up shower. The bed was comfortable. Our only complaint was that the drapes would not close. This wasn't a huge issue for us as we were on the back side of the building, but if we were on the front side, it would have been a privacy issue. We also had to pay 4.95/day for good wi-fi in our room. The complimentary wi-fi would not work. We eneded up just using the data from our cell phone plans. We used the pool area, which was nice. However, I developed a red, itchy rash (hot tub rash) within hours of getting out of the hot tub. Upon some online research, I found out this is caused by sitting in a contaminated hot tub. There was also a 24-hour fitness facility, which we did not use. The complimentary continental breakfast was good with a nice selection and plenty of comfortable seating. We had to get our key card fixed by the front desk 3 times during our 20 hour stay as it would stop unlocking our door. Diana was very helpful in getting this corrected each time.
Comment from Hotel Management
Mar 30, 2017 by General Manager, Hotel Management
Jacky, Thank you for taking the time out of your schedule to post a review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to have the opportunity to welcome you again and make your future stays five stars.