Ratings based on 260 Verified Reviews

3.4 out of 5
63% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Sep 18, 2017
No internet almost the entire stay. will not use this hotel any more.
4 out of 5
Recommended
for Everyone
by A verified traveler from atlanta ga

Very Nice and Quiet Hotel

Posted Sep 4, 2017
Pros: Friendly staff, not crowded breakfast buffet, good wifi speed.
Cons: Air conditioner is old and noisy. Need to change
Overall is very nice and quiet hotel. Close to highway 60.
3 out of 5
Recommended
for Everyone
by A verified traveler from Taiwan

Convenient location

Posted Aug 19, 2017
Cons: See above
Location: See above
Overall, it was O.K. It was a little bit overpriced for its quality. We stayed here several times. Every time something is wrong inside of the room. It could be the door will not work well, and we have to close several times to make sure that the door knob is working and it actually locks. Or it could be that the door would not open. The toilet has problem. The lamp was half tilted and seemed it was ready of fall down from the wall. However, the location is very convenient. It is close to the freeway, and yet it is quiet. It is near a lot of restaurants and a market. It also offers breakfast and wifi. Because of the above description of the overall maintenance problem, I think the hotel managers should have a thorough checkup of each room's functionality, or they should lower down the price for that kind of quality of the rooms. We booked the rooms here through Expedia. Because we booked multiple rooms under the same name thinking that the guests of ours should not be worried about the bills. The computer system got mixed up and caused a lot of problems. We ended up cancelled all the previous booking and re-booked the rooms under different names. The hotel managers were very nice to us and helped us resolved the problems. We are grateful for that.
2 out of 5
by A verified traveler

Inconbenient

Posted Jul 15, 2017
I don't like the room which has terrible smell like fungus in there. I've got headache. It is kind of cheaper one, but higher price than quality.
Comment from Hotel Management
Aug 7, 2017 by Guest Service Mgr, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2017 on Orbitz
Pros: Clean, quite and pleasant.
We were leaving on bus trip in the morning and the lady preparing breakfast was very efficient and open by 6:30 am. Our pick up for the tour was 6:40 am.
Comment from Hotel Management
Jul 7, 2017 by alex, Hotel Management
Thank you for your feedback. We greatly appreciate it and will use it to better serve you in the future.
5 out of 5
by Leyla

Posted Jun 18, 2017 on Hotels
Comment from Hotel Management
Jul 7, 2017 by Jeanette, Hotel Management
Thank you for your feedback. We greatly appreciate it and will use it to better serve you in the future.
3 out of 5
by YOLANDA

Posted Jun 14, 2017 on Hotels
A guy was on the phone till 2am talking loud.
Comment from Hotel Management
Jul 7, 2017 by Jeanette, Hotel Management
Thank you for your feedback. We greatly appreciate it and will use it to better serve you in the future.
4 out of 5
by Jana

Posted Jun 13, 2017 on Hotels
nice
Comment from Hotel Management
Jul 7, 2017 by Jeanette, Hotel Management
Thank you for your feedback. We greatly appreciate it and will use it to better serve you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Springs, CO

Nice hotel close to friends

Posted Jun 8, 2017
We were pleased with our stay at this hotel. The room was very clean and the beds were comfortable. The free breakfast was nice; but I do not like the jelly offerings because they contain fructose. Other than that, it was a nice place to spend the night while visiting with friends locally.
Comment from Hotel Management
Aug 8, 2017 by alex, Hotel Management
Thank you for your feedback. We greatly appreciate it and will use it to better serve you in the future.
4 out of 5
by A verified traveler

basic but adequate

Posted May 22, 2017 on Hotels
basic but adequate
Comment from Hotel Management
Jul 7, 2017 by Jeanette, Hotel Management
Thank you for your feedback. We greatly appreciate it and will use it to better serve you in the future.