Ratings based on 239 Verified Reviews

3.4 out of 5
62% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from California

Posted Apr 10, 2017
No internet access for most of the night, I need the internet for my business. Felt I was not listened to. When I asked the night clerk to make a notation to management - she did not. Will not stay there again.
3 out of 5
by A verified traveler

The hotel is O.K., just O.K.

Posted Apr 3, 2017
Cons: The rooms need some upgrades. The water pressure is not the best.
I saw a cockroach or two roaming the room. The water pressure is not good but the bed is o.k.
Comment from Hotel Management
Apr 5, 2017 by Guest Service Mgr, Hotel Management
Hi, Thank you for your feedback we greatly appreciate it. We will address the issue directly. Again, thank you for your cooperation and understanding.
2 out of 5
by Andy T.

Posted Jan 15, 2017 on Hotels
1. Front desk service is very slow. I am the second one to check in. However, I was waiting more than 30 minutes. 2. I booked online through hotels.com 2 months ago. This hotel has 10% senior discount for walking customer, But not for online booked customer. I paid online 2 months ago, but they refused to honor their policy to discount 10% senior for me.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
If you book your reservation through another company that is not Choice, we are not responsible for the discounts they offer or not offer. You are always welcome to make a reservation directly with us the next time you want your senior discount.
5 out of 5
by A verified traveler

Posted Dec 20, 2016 on Hotels
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Thank you for your feedback. We greatly appreciate it and hope to be our choice next time you are in the area.
5 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
We want to thank you for choosing to stay with us, hope to see you soon!
2 out of 5
by A verified traveler from US

Terrible front desk clerk

Posted Nov 1, 2016
Terrible front desk clerk! Keep playing cellphone while customer talking to him.
Comment from Hotel Management
Nov 3, 2016 by Guest Service Manager, Hotel Management
On behalf of our entire staff we would like to apologize for not being able to meet your expectations. Your feedback is very valuable to us and we will use it to improve and provide you with excellent service.
3 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
Comment from Hotel Management
Nov 6, 2016 by General Manager, Hotel Management
We hope to see you again in the near future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good to stay at reasonable price

Posted Oct 23, 2016
Location: Carl's Jr is being rebuilt and will be ready soon.
Reasonable accommodation with good breakfast. Internet did not work well for our two day stay.
Comment from Hotel Management
Oct 26, 2016 by Guest Service Manager, Hotel Management
We appreciate your valuable feedback and we will use it to improve and provide an exceptional stay for you and our future guest.
3 out of 5
Recommended
for Everyone
by A verified traveler

Quite

Posted Oct 19, 2016
it would have been better if the sheets and blankets the gift before us were removed from the sofa bed
Comment from Hotel Management
Oct 20, 2016 by Guest Service Manager, Hotel Management
On behalf of our entire staff we would like to apologize for the inconvenience you recently had on your most recent stay. Your feedback is very important to us so that we can share this with our staff so that we can provide a positive memorable stay for you and our future guest.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 18, 2016
Location: Good location. Close to main road and highways. Close to restaurants and cafe.
Clean room, great gym and pool. Breakfast is delicious which is included.
Comment from Hotel Management
Oct 18, 2016 by Guest Service Manager, Hotel Management
Thank you for choosing to stay with us, we hope to see you again soon!