From the warm greeting on arrival to the friendly goodbye, the staff were exceptional. The hotel room, whilst comfortable, was a little dated but the bathroom had been modernised and had an excellent shower.
The food was very good but I was disappointed that the restaurant and room service stopped by 9pm.
I used the gym once and must say it’s possibly the best equipped gym I have used in any city hotel. The spa looked excellent but I did not have time for a treatment.
If you are staying north of Birmingham or want to weekend retreat then I would recommend you stay here.