Ratings based on 304 Verified Reviews

3.8 out of 5
74% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 15, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Wigan

Nice staff

Posted Mar 22, 2017
Pros: Staff
staff very helpful food good pool brilliant parking easy Easy to find
5 out of 5
Recommended
for Everyone
by A verified traveler from birmingham

Very relaxing and friendly staff

Posted Mar 14, 2017 on Ebookers
The rooms were clean, staff were friendly and very helpful.
5 out of 5
by A verified traveler

Best stay hotel wil be staying again

Posted Feb 19, 2017 on Hotels
Very good quiet and peaceful stay my children absolutely loved staying in Holiday Inn. Being a vegetarian the breakfast was very good they cater for everyone's needs. The childrent really enjoyed swimming and the spa pool.
1 out of 5
by Christopher

Complaint

Posted Feb 13, 2017 on Hotels
I slept awful as very noisy from other people staying who kept slamming doors during the night and some drunken man true do to get into my room at 5am, I'm not impressed
4 out of 5
by stephen

nice break

Posted Feb 6, 2017 on Hotels
one night relaxing stay
5 out of 5
by lee

Posted Jan 23, 2017 on Hotels
Staff very friendly, will definitely be staying there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect mid route stop over

Posted Dec 30, 2016
Pros: All fine
Cons: Bar area lacked ambience
Location: Perfectly placed for morning onward jouney
Perfect for our needs although difficult to get to
5 out of 5
by Christine

Very handy of the motorway and shopping

Posted Dec 28, 2016 on Hotels
Very happy with our stay very friendly polite rooms very comfortable nothing was to much trouble for them always recommend the hotel can't fault it love going there as you know you will be made very welcome
2 out of 5
by A verified traveler from london

Hotel location was very good.

Posted Dec 27, 2016
My family of four plus myself was very disappointed with our first day and night at the Holiday Inn in Walsall. Rooms were unclean , heating in rooms did not work. Two of the three rooms we were occupying was freezing cold. Corridors were littered with food and drinks can. Part of the heating system in one room was missing. Two of our rooms were upgraded, Children ran up and down the corridors at late hours of the night. Breakfast was disappointed. Poor expectations of a four star hotel