Ratings based on 183 Verified Reviews

3.7 out of 5
78% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2017
Huge room, excellent facilities, Staff very heolpful.
Comment from Hotel Management
Aug 27, 2017 by Diana GM, Hotel Management
Thank you so much for your review and rating.
2 out of 5
by A verified traveler

Won't go back

Posted Aug 23, 2017
Pros: Nothing much
Cons: Needs a big fix up
Location: Went down to that area for the sand dunes, and that was amazing. Otherwise - no I won't go back
It was a non smoking room, but it smelled like it has been smoking in there and that carpet and furniture wasn't changed after turning it to non smoking. It really needs a fix up. The staff did what they could I guess.
Comment from Hotel Management
Aug 27, 2017 by Diana GM, Hotel Management
Thank you for your response. Sorry for your experience. All our rooms have been upgraded in the last year. The Hotel became non smoking hotel 7 years ago.
4 out of 5
Recommended
for Everyone
by A verified traveler from Carl Junction MO

Great Hot Breakfast

Posted Jul 10, 2017
Clean, conveniently located, great hot breakfast. The cook staff was very friendly and helpful.
Comment from Hotel Management
Jul 10, 2017 by Best Western Rambler , Hotel Management
Thank you for taking the time to complete a review! We are so glad that you enjoyed your stay! We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bolivar, MO

Close to gas and food.

Posted Jul 4, 2017
Got in late and staff was accommodating. Great breakfast the next morning.
Comment from Hotel Management
Jul 4, 2017 by Diana GM, Hotel Management
Thank you so much for your review. We hope to see you again.
2 out of 5
by A verified traveler

Cigarette butts all over the sidewalk

Posted Jun 30, 2017
Cons: Cigarette butts all over the sidewalk in front of motel doors. Broken down parking lot crammed with oversized vehicles.
Please show them hotel as it really looks in back. Parking lot needs repaving and the whole place needs to be cleaned up.
Comment from Hotel Management
Jul 3, 2017 by Best Western Rambler , Hotel Management
Thank you for your review, we appreciate you taking the time to let us know what items we can improve on for future guests.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, well managed hotel.

Posted Jun 23, 2017
Overall, a pleasant hotel. Clean, good location and friendly staff. Only con was the noise from guests in the room above us.
Comment from Hotel Management
Jun 24, 2017 by Best Western Rambler , Hotel Management
Thank you for staying with us! I am sorry the other guests were a bit noisy, however I am glad you enjoyed your stay with us anyway. We hope to see you again soon!
2 out of 5
by terry

Posted Jun 9, 2017 on Hotels
the minifrig was so loud I had to unplug it, it had an unusual rattle, there was no soap or shampoo in shower dispensers . I was already wet when I discovered it so I reached out to sink dispenser which also was empty, so had to get out and get my own while wet. When I came back to shower I slipped on wet floor. I wasn't hurt and I know this is small stuff but enough to stick in your memory.Everything else was very nice.
Comment from Hotel Management
Jun 15, 2017
I am so sorry for your experience, We will be looking in to the issues you mentioned. We strive to improve to provide a better experience for our guests. Thank you Diana
4 out of 5
by Autie

Good, could be great?

Posted Jun 2, 2017 on Hotels
It's a good hotel, but if your on the second floor and you have lots of luggage. Your on your own! No elevator.
Comment from Hotel Management
Jun 7, 2017
Sorry about no elevator. If you get second floor next time I will personally carry up your luggage (I need the exercise) *smiles* Thank you Diana Cupps GM
5 out of 5
by Connie

Posted May 26, 2017 on Hotels
Comment from Hotel Management
Jun 2, 2017
Thank you for your rating.
3 out of 5
by Teresa L

Just okay

Posted May 24, 2017 on Hotels
This hotel was convenientmy located right off the freeway, which was good since it was close, but we heard the freeway noise. Fixed that with earplugs. If we stay there again I'd request a room away from the freeway. Breakfast wasn't that great.
Comment from Hotel Management
May 26, 2017
Thank you for commenting on your recent stay with us! I'm sorry about the noise! Let us know where you would like stay next time and we will do everything possible to make sure you get put in that part of the building. We hope to see you again soon!