Ratings based on 1,085 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Cape Coral, FL

Worth Every Cent to Stay in such a Beautiful Hotel

Posted Sep 19, 2017
Pros: Realism of the hotel, you really do feel like you are in a Winter Lodge somewhere and the fireplaces on each floor are rarely used.
Cons: Check in process, our lady didn't seem to know exactly what she was doing and messed up our MAgic Bands, It took only a few minutes to get them fixed
Location: Very Close to all the Disney Parks, nothing else has to be said.
The Check in was very quick and easy, The Disney experience started as we moved through the security gate to the hotel, the Lobby was unbelievable, the rooms were all very nice and quite, the transportation to and from the parks were right on time and didn't seem as crowded as in many of the other hotels we had stayed at before. The crickets chirping at night, and birds in the morning were such a great addition. The pool was great and not crowded, and the water front bar was absolutely wonderful and full of very happy people. We have stayed in a number of Disney hotels, this was one of the best and rivals the Grand Floridian, all they need is some live music in the great hall. You will enjoy this quite and peaceful hotel. One thing to remember is when you go to the restaurant in the Lobby don't ask for Ketchup, you might get more than you bargained for. A super Stay at Disney for the family.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Great staff memebers extremely friendly and helpful. The room was clean and had a great view.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

GREAT

Posted Aug 4, 2017
Pros: cozy, lots of amenities, fun pool, hot tub, great lobby
Cons: no
Location: 2 miles from Magic Kingdom, take the ferry.
nice staff, great atmosphere, coffee pot, small fridge,
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Amazing lobby!

Posted Aug 3, 2017
Spacious rooms with amazing decor. Truly one of the nicest hotels we have ever stayed at.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Resort close to Magic Kingdom

Posted Jul 26, 2017
Love this place. Clean, great food. Friendly staff. Family Oriented.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 25, 2017
Great hotel--near Magic Kingdom but feels like you
4 out of 5
by Jeffrey

This traveler left a rating score only Posted Jul 24, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Jul 4, 2017 on Hotels
Very nice location. Room is small for the price, especially for a family.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super nice hotel, great amenities

Posted Jun 10, 2017
Pros: Theme
Cons: Nothing
Location: Disney
Great staff and hotel experience. booking was incorrect but not hotel fault.
4 out of 5
by A verified traveler

Fun getaway

Posted May 30, 2017 on Hotels
The hotel was undergoing a re-furb - they gave us these cute Mickey and friends construction pins because of their "pixie dust" to make hotel improvements. Really, it was fine. There was construction but it was being worked at a reasonable hour. Hotel itself was clean and comfortable. We had an awesome view of the park and transportation services. Boat service to the Magic Kingdom was very fast and easy to get from the park to the hotel. The quiet pool was closed because of the hotel rehab so the main pool felt a little cramped, but those are princess problems. Geyser point grill was awesome. Hotel staff was great. I'd stay there again (construction and all). It will be awesome once construction is complete.