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Our room had great beds, the housekeeping was a mess. They only change towels, nothing more. No moping no cleaning, the toilet was dirty as we leave it. They need to improve that part, which is the most importante in a stay at the hotel. Thet need to clean more the room
Second time I have stayed at this hotel and can't complain about anything! Very nice staff and up to date with there cleanliness!! The rooms were very spacious and nice. Will stay here again in the future!
Short stay with no complaints! Rooms were well decorated and the hotel restaurant was really delicious!
Hotel is located close to all Disney attractions. Hotel offers a free shuttle ride to all theme parks. Very relaxing environment.
Beautiful hotel with a great location. Less than 5 minutes from Disney’s Downtown. Excellent restaurants in the first floor and you have the opportunity of having breakfast with Minnie, Donald, and Pluto every Sunday without even making reservations!
Love this hotel so far! So pretty and clean and welcoming! Friendly staff. Perfect location to Disney parks! Can’t wait to check out the pool tomorrow and see the rest of the resort! Truly a way for parents to enjoy the vacation as much as the kids!
Nice hotel and excellent location. Wonderful staff.
Such a lovely place to stay. Hotel amenities were great. Too cold to try the pools, but the indoor ones were great. Staff was very friendly. It was marathon weekend, so our shuttle to Disney was severely delayed. Great location. Close to highway, yet feels like a secluded resort.
Great location across from Disney Springs! Staff was very friendly. The kids loved the character breakfast. The shuttle was easy and usually on time.
Always a nice greeting from every employee. Comfortable beds and a great view from the balcony. You could see nightly fireworks in the near distance.
When I first arrived I ordered a cheeseburger from the grill by the pool. It was the worst burger I ever had. It was a cross between mystery meat an some sort of meatloaf mix. The first night we stayed in a room that was not yet refurbished. It was adequate for our needs. On the second night we were ...
My wife, father, and I stayed here for one night on the way to Key West. The location is great. It's right next to Interstate 4 and right across the entrance to Walt Disney World via Disney Springs. Overall, the place was very clean and the hotel staff was pleasant. They did have Sleep Memory beds ...
Very good hotel close to restaurants and shops area , I recommend this hotel to who doesn't have car .
We’ve never stayed at a resort while at Disney but it was amazing and will for sure will do it again in the future. My only complaint was that the bed and pillows were not comfortable at all.
Music-themed resort with all the expected amenities. Ask about the Disney credit ($) in exchange for not having daily maid service. Do you really need your bed made while you're in the parks? Competitive meal prices. Buy the unlimited drink mug!
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