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The elevators smell bad. At first I thought it was a one time thing but I noticed it the whole trip.
Every staff member was so nice & helpful hotel was very clean
The best hotel I staying here before and always the best customer service and my wife love the fragrance
It's a beautiful resort, well mantained and decorated. Recently renovated rooms and the staff is magnificent. The only thing I would recommend to improve is the quality of the food.
Loved the Spanish theme and food. The El Mercado offered great food at a reasonable price. It was pretty far from my room to the central building, though.
I loved everything very nice place are our family had a great time at the musical resort I will be back there
Friendly and helpful staff, beautiful, clean hotel and rooms
Close to theme parks, nice boat ride to Disney Springs. Check in was easy, got late check out to hang out at the pool. Our daughters loved the themed room. Did the carriage ride and loved being ablebto use the pool at the French quarters. Would definitely stay at again.
Everything was very nice but to check in was horrible. I waited over an hour in line to check in and because they only had like two people checking in guest.
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