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Reviews of Crescent Suites Hotel

3 out of 5
Crescent Suites Hotel
287 Crescent Street, Waltham, MA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 637 out of 818 reviews" "
Rating 8 - Good. 149 out of 818 reviews" "
Rating 6 - Okay. 18 out of 818 reviews" "
Rating 4 - Poor. 5 out of 818 reviews" "
Rating 2 - Terrible. 9 out of 818 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Very well kept up and quiet. Close to Moody Street where a there are a lot of restaurants. Public trails and lake, accessible from the property at the rear, makes for peaceful surroundings. Dana the hotel manager is helpful and accommodating.
Stayed 2 nights in Apr 2024
Response from Cathy on Apr 19, 2024
Hi Gregory,Thank you for choosing to stay with us and for taking the time to write this very kind review. We are pleased you enjoyed your recent stay. As you mentioned, we are within walking distance to Moody Street and are fortunate to be located along the picturesque Charles River. We hope to see you again should you return to the area.

10/10 Excellent

Hannah

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although a bit concerned on the approach, this property well exceeded our expectations! Clean, quiet and convenient for our family visit, including fur baby, to Boston College. Dana the manager was incredibly friendly and informative about nearby restaurants and we will take more advantage of the footpath along the Charles on our next visit. The room was spacious and well equipped for our short stay and we enjoyed meeting other nice guests while walking our dogs. Great meal and drinks at Jake and Joe’s watching Hockey a short drive from hotel. Highly recommend Crescent Suites Hotel!
Stayed 1 night in Apr 2024
Response from Dana on Apr 14, 2024
Hi Hannah,Thank you for taking the time to leave us such a great review. We are happy that you enjoyed your stay with us and we hope to see you again the next time you visit.

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is small and quiet, yet it has reasonable access to things in Waltham proper.
Stayed 1 night in Apr 2024
Response from Dana on Apr 13, 2024
Hi Peter,Thank you for taking the time to leave us a review such a great review. We are happy that you enjoyed your stay with us and we hope that you will stay with us again the next time that you are in the area.

10/10 Excellent

Jean

Liked: Cleanliness, property conditions & facilities
Very comfortably place to stay along the Charles. Quiet, Spacious rooms.
Stayed 1 night in Apr 2024
Response from Dana on Apr 13, 2024
Hi Jean,Thank you for taking the time to leave us such a great review. We are happy that you enjoyed your stay with us and we hope to see you again the next time that you are in the area.

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Dana on Mar 25, 2024
Hi Debbie,Thank you for taking the time to leave us such a great review. We are happy that you enjoyed your stay with us and we hope to see you again the next time that you're in the area.

10/10 Excellent

ROBIN

Liked: Cleanliness, property conditions & facilities
I love having a full kitchen in my room
Stayed 5 nights in Mar 2024
Response from Dana on Mar 16, 2024
Hi Robin,Thank you for taking the time to leave us such a great review. We are glad that you enjoyed the full kitchen in your room. We hope to see you again the next time your area.

10/10 Excellent

Elysse

Stayed 1 night in Mar 2024
Response from Dana on Mar 28, 2024
Hi Elysse,Thank you for taking the time to leave us such a greatreview. We hope to see you again the next time that you are in the area.

10/10 Excellent

Mayuresh Bhalchandra

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Jan 2024
Response from Cathy on Feb 5, 2024
Hi Mayuresh,Thank you for choosing to stay with us and for the high rating. We hope to see you again should you return to the area.

2/10 Terrible

BO

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The great noise from the air-conditioning woke me up suddenly many times, and the vehicle’s sounds outside the windows is very loud during the whole night. Everything is old, such as sheets, blankets, and floor. Although coffee is provided, there is no milk and a bottle of water.
Stayed 1 night in Jan 2024

10/10 Excellent

CRYSTAL

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cathy on Feb 1, 2024
Hi Crystal,Thank you for the high rating. We hope to see you again should you return to the area.

10/10 Excellent

Brian, Lebanon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cathy on Dec 28, 2023
Hi Brian,Thank you for the 5 out of 5 rating and for choosing to stay with us. We are happy you enjoyed your recent stay and hope to see you again should you return to the area. Happy holiday season to you.

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Cathy on Dec 11, 2023
Hi Peter,Thank you for choosing to stay with us and for the high rating. We hope to see you again should you return to the area.

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This is a perfect small apartment. Carpetting a bit dated and stained but otherwise well done. No one on duty at the desk most times, no housekeeping, breakfast no longer served. It was perfect for 2 for a week.
Stayed 4 nights in Nov 2023
Response from Dana on Nov 28, 2023
Hi Elaine,Thankyou for taking the time to leave us such nice review. we hope to see you again the next time that you are in the area.

8/10 Good

Lawrence

Liked: Cleanliness, property conditions & facilities
Overall the place is good. The rooms are big, clean and well equipped. The only thing we didn’t like was that the day before we arrived we received an email saying that they weren’t serving breakfast, the rooms wouldn’t be cleaned, and that there wouldn’t be any at checkin due to covid. It looked like an excuse for cost savings. It could have been communicated when we booked rather than when it was to late to change.
Stayed 2 nights in Nov 2023
Response from Dana on Nov 30, 2023
Hi Lawrence,Thank you for taking the time to leave us your review. You should have received the same notice about the changes with our Hotel when you made your reservation. We are sorry about this and will look into why you didn't receive the notice.

10/10 Excellent

Essie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient, quiet, very clean and excellent communication. There wasn't anything I could complain about.
Stayed 1 night in Nov 2023
Response from Dana on Nov 24, 2023
Hi Essie,Thank you for taking the time to leave us such a great review. We are happy that you enjoyed your stay with us and we hope to see you again the next tome that you are in the area.

10/10 Excellent

CRYSTAL

Stayed 1 night in Nov 2023
Response from Cathy on Dec 28, 2023
Hi Crystal,Thank you for choosing to stay with us and for the high rating. We hope to see you again should you return to the area.

8/10 Good

Chuck

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Cathy on Nov 17, 2023
Hi Chuck,Thank you for choosing to stay with us and for the high rating . We hope to see you again.

10/10 Excellent

Ron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Dana on Nov 14, 2023
Hi Ron,Thank you for taking the time to leave us such a great review. We are happy that you enjoyed your stay with us and we hope to see you again the next time you are in the area.

10/10 Excellent

Vijay, BEDMINSTER

Excellent
Stayed 1 night in Nov 2023
Response from Dana on Nov 12, 2023
HI Vijay,Thank you for taking the time to leave us such a great review. We are happy that you enjoyed your stay with us and we hope to see you again the next time that you are in the area.

8/10 Good

THOMAS

Liked: Cleanliness, amenities, property conditions & facilities
Clean well appointed room w full kitchen. Drove by it trying to find it at night. Surprised they had no ice or creamer for coffee. Nice and helpful reception
Stayed 2 nights in Nov 2023
Response from Cathy on Nov 13, 2023
Hi Thomas,Thank you for choosing to stay with us and for writing this kind review. We are pleased you enjoyed your recent stay and found your room clean and well appointed. We hope t see you again should you return to the area.

10/10 Excellent

Loretta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I grew up in Waltham, and was very happy to find a hotel in town, near all the great restaurants on Moody Street and the Charles River Trail. Plenty of parking, secure building, very quiet at night. The rooms were spacious and comfortable. There was a full kitchen, though we just ate out. Short walk to buses. I would stay there again when I come back to visit family.
Stayed 2 nights in Nov 2023
Response from Dana on Nov 7, 2023
Hi Loretta,Thank you for taking the time to leave us such a great review. We are so happy that you enjoyed your stay with us and we hope to see you again the next time you are in the area.

10/10 Excellent

Md Reyazul

Stayed 1 night in Nov 2023
Response from Dana on Nov 28, 2023
Hi Md Reyazul,Thank you for taking the time to leave us such a great review. We are happy that you enjoyed your stay with us and we hope to see you again the next time that you are in the area.

10/10 Excellent

JENNIFER

Traveled with group, Business traveler
Liked: Cleanliness, room comfort
Great place to stay!
This is my second time staying here, and I really enjoyed my stay again. The room and everything in it was super clean again. I feel comfortable and safe here. I recommend this place. Another thing I love about it is how the commute to Boston is easy and smooth.
Stayed 2 nights in Nov 2023
Response from Dana on Nov 3, 2023
Hi Jennifer,Thank you for taking the time to leave us such a great review. We are so happy to have you stay with us again and we hope to see you again the next time you are in the area.

10/10 Excellent

Ronald, Hillsborough

Stayed 1 night in Nov 2023
Response from Dana on Nov 22, 2023
Hi Ronald,Thank you for taking the time to leave us such a great review. We are happy that you enjoyed your stay with us and we hope to see you again the next time that you are in the area.

10/10 Excellent

Alyssa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a hidden gem! It was in such a cute part of town and very well maintained! Plenty of parking with a little store next door. Front desk was so helpful with giving details about the town and things to do. Rooms were very clean and spacious. I will definitely be staying here again!
Response from Dana on Oct 31, 2023
Hi Alyssa,Thank you for taking the time to leave us such a great review. We are so happy that you enjoyed your stay with us and we hope to see you again the next time you visit the area.

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
We loved the location, the large comfortable room. Overall it was perfect!
Stayed 1 night in Oct 2023
Response from Cathy on Oct 27, 2023
Hi Michael,Thank you for choosing to stay with us and for taking the time to write this very kind review. We are pleased to hear that you enjoyed your stay and your room. We hope to see you again should you return to the area.

10/10 Excellent

xiaoguang

Liked: Cleanliness, property conditions & facilities
parking good，room perfect，great warm funny stuff.locations is not the perfect but is except-able . Suit has 2 air conditioning so you can use the one which in the living room for no noise sleeping. 旅馆很小，房子很大。外面看一般般，里面真不错。接待柜台很低端，但人不错，效率很高。
Stayed 1 night in Oct 2023
Response from Dana on Oct 22, 2023
Hi Xiaogang,Thank you for taking the time to leave us such a great review. We are happy that you enjoyed your stay with us and we hope to see you again the next time you are in the area.

10/10 Excellent

Christine

Stayed 1 night in Oct 2023
Response from Dana on Nov 11, 2023
Hi Christine,Thank you for taking the time to leave us such a great review. We are so happy that you enjoyed your stay with us and we hope to see you again the next time that you are in the area.

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Dana on Oct 19, 2023
Hi Andrew,Thank you for taking the time to leave us such a great review. We are happy that you enjoyed your stay with us and we hope to see you again the next time you are in the area.

8/10 Good

Isabelle

Stayed 2 nights in Oct 2023
Response from Cathy on Nov 6, 2023
Hi Isabelle,Thank you for choosing to stay with us and for the high rating. We hope to see you again should you return to the area.

10/10 Excellent

Marcel

Very good place to stay
Stayed 2 nights in Oct 2023
Response from Dana on Oct 15, 2023
Hi Marcel,Thank you for taking the time to leave us such a great review. we are happy that you enjoyed your stay with us and we hope to see you again the next time you are in the area.

10/10 Excellent

JENNIFER

Liked: Cleanliness, room comfort
Thoroughly enjoyed my stay!
It was better than what I expected. The cozy room/studio was clean, bright, and furnished well. It was roomy and provided for my needs. There’s a mart a few steps next door which was a nice surprise as well. When I messaged to ask a question, I received a prompt reply. I really enjoyed my stay and will make it a point to stay when I visit. The only con is the walls are thin but I just turned the fan on and it was totally fine.
Stayed 3 nights in Oct 2023
Response from Dana on Oct 14, 2023
Hi Jennifer,Thank you for taking the time to leaving us such a great review. We are happy that you enjoyed your stay with us and we hope to see you again the next time you are in the area.

10/10 Excellent

evelyn, BRIGHTON

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
i like the room how it is organized,especially the kitchen the room very clean and neat thank you,
Stayed 1 night in Oct 2023
Response from Dana on Oct 13, 2023
HI Evelyn,Thank you for taking the time to leave us such a great review. We are happy that you enjoyed your stay with us and we hope to see you again the next time you are in the area.

8/10 Good

Deanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although it is an old property, it was very clean. They added little extras that make a difference. The room smelled fresh and clean, which I think is a challenge for some older facilities. The kitchen was stocked and the bathroom had all the essentials and then a few extras. When I signed up, they listed there was breakfast, but I guess they changed between our reservation and the time we stayed, so I felt we paid a little more than necessary. But overall, I recommend Crescent.
Stayed 1 night in Oct 2023
Response from Cathy on Oct 12, 2023
Hi Deanna,Thank you for choosing to stay with us. We are pleased to hear that your enjoyed your suite and the amenities we have to offer. We have not served breakfast in over 3 years and price accordingly. Thank you for your feedback and hope to see you again should you return to the area.

10/10 Excellent

Pamela

Traveled with partner
Liked: Amenities
Spacious, comfortable, brightly and freshly reappointed. Our king room was like a fabulous little studio apartment with a full kitchen, table and chairs for four. Really comfortable bed. Very responsive and friendly management. It’s kind of hidden behind a garden on a residential street but it’s a great find in a great location
Stayed 1 night in Oct 2023
Response from Cathy on Oct 10, 2023
Hi Pamela,Thank you for taking the time write this very kind review. We are pleased you enjoyed your suite as well as the amenities we have to offer. We all strive to make our guests feel welcome and comfortable during their stay. We hope to see you again should you return to the area.

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Best buy in greater Boston, in my opinion
Stayed 1 night in Oct 2023
Response from Cathy on Oct 8, 2023
Hi Craig,Thank you for writing this very kind review. We are happy to hear you enjoyed your recent stay with us. We hope to see you again should you return to the area.

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Sep 2023
Response from Cathy on Oct 7, 2023
Hi Mike,Thank you so much for the kind review. We are pleased you enjoyed your stay with us. We hope to see you again should you return to the area.

10/10 Excellent

James

Traveled with family
Liked: Amenities
Lovely place to stay for BC family wknd. Staff was quick & helpful w check-in. Pretty interior, very clean hallways, elevator, stairs- room was super clean, comfortable, with fully stocked own kitchen. Short drive to restaurants, groc store, coffee..quiet for sleeping. Much better deal for your money (and much cleaner!) than most chain brand hotels.
Stayed 1 night in Sep 2023
Response from Cathy on Oct 2, 2023
Hi James,Thank you for choosing to stay with us for your trip to Boston for BC family weekend. We appreciate you taking the time to write this very kind review. We are pleased to hear that enjoyed the hotel and the amenities we have to offer. We all strive to make our guests feel welcome and comfortable during their stay. We hope to see you again should you return to the area.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Cathy on Oct 1, 2023
Thank you for choosing to stay with us and for the 10 out of 10 rating. We hope to see you again should you return to the area.

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Contactless check-in works
The contactless check-in is a breeze. I love being to just pick up the key and deal with the paperwork at my convenience. Parking is pretty abundant as well.
Stayed 1 night in Sep 2023
Response from Dana on Sep 29, 2023
Hi Andrew,Thank you for taking the time to leave us such a great review. We are happy that you enjoyed your stay with us and we hope to see you again the next time you are in the area

10/10 Excellent

Nancy

Stayed 1 night in Sep 2023
Response from Dana on Oct 18, 2023
Hi Nancy,Thank you for taking the time to leave us such a great review. We are happy that you enjoyed your stay with us and we hope to see you again the next time you are in the area.

10/10 Excellent

Andrea

Stayed 1 night in Sep 2023
Response from Cathy on Sep 26, 2023
Hi Andrea,Thank you for staying with us and for the high rating. We are pleased you enjoyed your recent visit and we hope to see you again should you return to the area.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Great place to stay in Waltham
Great place to stay in the area!! Quiet, clean, and spacious. The property staff were fantastic. I loved the little green space in back of the property.
Stayed 1 night in Sep 2023
Response from Cathy on Sep 26, 2023
Thank you for choosing to stay with us and for taking the time to write this very kind review. We are pleased you enjoyed your room as well as the amenities we have to offer. We hope to see you again should you return to the area.

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Dana gave a great orientation about the area upon check in. The room was very spacious and clean. Quiet safe area.
Stayed 3 nights in Sep 2023
Response from Cathy on Sep 25, 2023
Hi Christopher,Thank you for choosing to stay with us and for taking the time to write this very kind review. We are pleased that Dana was able to assist you upon arrival and that you enjoyed your room. We hope to see you again should you return to the area.

10/10 Excellent

Zissis C

Liked: Cleanliness, property conditions & facilities
Simply exceptional
Stayed 1 night in Sep 2023
Response from Dana on Sep 23, 2023
Hi Zissis,Thank you for taking the time to leave us such a great review. We are so happy that you enjoyed your stay with us and we hope to see you again the next time that you are in the area.

10/10 Excellent

omar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was great. Dana the property manager was amazing. Extremely knowledgeable and helpful.
Stayed 5 nights in Aug 2023
Response from Cathy on Sep 21, 2023
Hi Omar,We are happy to hear you enjoyed your recent stay with us. We hope to see you again should you return to the area.

8/10 Good

Lauren

Stayed 1 night in Sep 2023
Response from Dana on Oct 11, 2023
Hi Lauren,Thank you for taking the time to leave us suck a good review. We hope to see you again the next time that you are in the arera.

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Overall this hotel is extremely nice and very quiet. I would highly recommend this hotel, we'll definitely be returning on our next visit.
Stayed 1 night in Sep 2023
Response from Cathy on Sep 18, 2023
Hi Scott,Thank you for taking the time to write this very kind review. We are pleased you enjoyed your recent stay and that you would recommend our hotel. We hope to see you again should you return to the area.

10/10 Excellent

Maria Angelita, Long Island New

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Cathy on Sep 19, 2023
Hi Maria,Thank you for choosing to stay with us and for the high rating. We are pleased you enjoyed your recent stay and we hope to see you again should you return to the area.

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The man at the front desk was very knowledgeable about the area and his excitement rivaled hotels at Disney
Stayed 1 night in Sep 2023
Response from Dana on Sep 15, 2023
Hi Douglas,Thank you for taking the time to leave us such a great review. We are happy that you enjoyed your stay with us and we hope to see you again the next time you are in the area.