Ratings based on 1,311 Verified Reviews

4.1 out of 5
91% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Hopetoun Australia Vic

Nice hotel and central for where we were going.

Posted Oct 9, 2017
Location: Race course close, trains and time square close.
Had a great time with family and friends, was centrally located for all our activities.
Comment from Hotel Management
Oct 13, 2017 by Yours sincerely, Kelvin Tse Hotel Manager, Hotel Management
Thank you for taking the time to share your recent experience with us. We are delighted to hear that you were impressed with our guest services team and good location. Thank you once again and we look forward to welcoming you back in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Boutique style hotel on Hong Kong Island

Posted Oct 6, 2017
Pros: Great location close to the MTR, shopping and restaurants.
Quick and friendly check-in. Room was clean and comfortable. Hotel provides a smart phone for guests to use.
Comment from Hotel Management
Oct 13, 2017 by Regards, Kelvin Tse Hotel Manager, Hotel Management
Thank you for taking the time to share your recent experience with us. We are delighted to hear that you were impressed with our guest services team and good location. All in all, we’re pleased that you enjoyed the service of Handy phone at our hotel. Thank you again for your stay and review. We would be honored to welcome you again in the future!
4 out of 5
by A verified traveler from Los Angele

Nice but musty

Posted Oct 3, 2017
The hotel was what I expected, except the room smelled musty. Decent access to the subway.
Comment from Hotel Management
Oct 13, 2017 by Yours sincerely, Kelvin Tse Hotel Manager, Hotel Management
Thank you for taking the time to share your recent experience with us. Regarding smell musty. We will surely pay more attention to individual guest room condition as well as how everything is appointed in order to ensure our guest an enjoyable accommodation. Thank you again and we hope for the opportunity to welcome you back for a much-improved stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australian

Modern

Posted Sep 23, 2017
the rooms are a good, clean, modern decor, comfortable beds, pleasant staff. Your are not paying for extra you do not need. No Breakfast no mini bar,
Comment from Hotel Management
Sep 28, 2017 by Regards, Kelvin Tse Hotel Manager, Hotel Management
Thank you for taking the time to share your recent experience with us . As we do not have a restaurant in hotel, we hope you had a great time exploring the nearby restaurants as they offer some of Hong Kong’s most signature dishes. Thank you for your time and we would love to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from from Toronto, Canada

Nice hotel at convenient location

Posted Sep 1, 2017
We stay there 3 nights, room was beautiful with comfortable bed/decor; little bit of rain leaking through window during recent storm however it did not affect us in anyway, we were out most of the days, walking distance to MTR station and mall, convenient stores and coffee shops along the street, staff were very polite and helpful, we would stay there again in future.
Comment from Hotel Management
Sep 3, 2017 by Regards, Kelvin Tse Hotel Manager, Hotel Management
Thank you for taking the time to share your recent experience with us. We are delighted to hear that you were impressed with our guest services team and good location. We are truly sorry for not able to provide you a satisfying stay like we have offered to other traveling families. Thanks again and we would like to have a chance to offer you an improved experience in the very soon future.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice hotel

Posted Aug 31, 2017
Overall this hotel is clean and is in shopping location. Shops and restaurants all around. Buses stops closed by but little far from the Subway station and the bathroom bit small.
Comment from Hotel Management
Sep 5, 2017 by Regards,Kelvin Tse Hotel Manager, Hotel Management
Thank you for taking the time to share your recent experience with us. Our hotel is about 6-8 minutes walk to and from MTR Station. Our hotel does offer rooms with different layout for meeting different guest's preference. Next time when you are planning to visit us again, we are more than happy to provide you details and characteristics of different room types for making your stay more comfortable. Thank you once again and we look forward to welcoming you back in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Value

Posted Jul 22, 2017 on Wotif
Pros: The Pocket WiFi provided by the hotel was extremely useful.
Cons: Not a big deal but the windows of the hotel were a tad dirty and the shape of the basin in the bathroom wasn't particularly practical.
Had a very pleasant stay, rooms were clean, comfortable and ours had an outstanding view.
Comment from Hotel Management
Jul 24, 2017 by Yours sincerely, Kelvin Tse Hotel Manager, Hotel Management
Thank you for taking the time to share your recent experience with us. We are delighted to hear that you were impressed with our 4G pocket WiFi services and enjoy your stay at hotel. However I am sincerely regretful to hear your disappointment relating to the cleanliess of the window We will surely pay more attention to individual guest room condition as well as how everything is appointed in order to ensure our guest an enjoyable accommodation. Thank you again and we hope for the opportunity to welcome you back for a much improved stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from SG

Good location and cozy room

Posted Jul 10, 2017
Staff are responsive and polite. Will stay again if we visit Hong Kong. Location is near causeway Bay mtr with lots of eateries nearby.
Comment from Hotel Management
Jul 15, 2017 by Kelvin Tse Hotel Manager, Hotel Management
Thank you so much for reviewing your recent stay with us. Your support is our great motivation and we are pleased that you are satisfied with our staff and location. Thank you again for your stay and review. We would be honored to welcome you again in the future! Kelvin Tse Hotel Manager
5 out of 5
by Scott

Roomy Comfy and Sleepy

Posted Jul 7, 2017 on Hotels
I've stayed at several different hotels in the area, and I paid a lot more for some of them as well. My room was prettt spacious and the bed was very soft and comfortable. I had no problems sleeping.
Comment from Hotel Management
Jul 11, 2017 by Ricky Ng, Hotel Management
Thank you for taking the time to share your recent experience with us. Your support is our great motivation and we are pleased that you are satisfied with our spacious room and comfortable bed. Thank you again for your stay and review. We would be honored to welcome you again in the future! Yours sincerely Kelvin Tse Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Poor sound proof wall

Posted Jul 5, 2017
The room wall is thin..We can hear the sound from the next room. The water boiling, running water in the toilet. Location wise- 5 mins walk to Times Square. About 15 mins walk to Causeway bay mtr. Given the price, the room size is considered okay for 2 persons.
Comment from Hotel Management
Jul 9, 2017 by Yours sincerely, Kelvin Tse Hotel Manager, Hotel Management
Thank you for taking the time to share your recent experience with us. Your support is our great motivation and we are pleased that you are satisfied with the good location. We will definitely take note about your comment regarding our sound proofing quality and seek for necessary improvement to ensure our guests can enjoy a relaxing stay. It would be a pleasure to welcome you back to our improved hotel!