Ratings based on 3,664 Verified Reviews

3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from North England

Nice Hotel close to bus and trams .

Posted Dec 11, 2017
Pros: Good staff . Clean rooms
Cons: Less expensive hotel meals.
Location: Across the road from Happy Valley race course!!
Hotel a bit better than expected for price . Within walking distance to shops,market . Short Taxi ride to newer parts of town. Taxis very cheap . The down side was a six night stay turned into a five night stay with a last minute rush to airport due to veiled and sneaky booking by Expedia !!!
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

Good value hotel

Posted Dec 9, 2017
Pros: Convenient location, free cell phone use, free shuttle service, and friendly staff.
Location: Right across the street is the Horse Race track observable from our hotel room. Eating and shopping.
With free shuttle and cell phone use services, it's easy to get from Wan Chai to Central, Crossway bay, and Airport express, and connect to public transportation such as MTR, buses, etc. Even with 50% off breakfast buffet, the price still seemed a little bit high, considering a variety of choices nearby.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Reasonable priced close to Times Square convenient

Posted Dec 3, 2017
Multiple options of public transport nearby - tram, bus, mtr, hotel shuttle bus. Very convenient. Hotel was newly renovated and very clean.
3 out of 5
by A verified traveler

Posted Dec 3, 2017
Very Narrow and room did not have all the required appliances.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Nov 30, 2017
Hotel is located quite central and provides a free shuttle service to/from key locations Causeway Bay, Central). The staff try really hard to please. This is a very popular hotel and consequently is quite busy. Our room was on 6th floor and we were well insulated from external noise. Like most hotels there was the occasional noise from fellow inconsiderate guests. Our biggest concern was the limited wiFi in the room (one device only however there is free WiFi in the lobby.
Comment from Hotel Management
Dec 4, 2017 by Dorsett Wanchai, Hong Kong, Hotel Management
Dear Guest, Thank you for your comments. We are delighted to learn that you had a great stay with us and appreciated our location and services. Your comment on the WiFi issues is well noted for continuous improvement. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ireland

Lovely hotel , near everything

Posted Nov 29, 2017
Enjoyed our stay at the Dorsett immensely. Agnes (manageress) could not have been more helpful. She organised a doctor to visit our ill son at the hotel and helped us enormously with planning our trip to Shenzehn. Near lovely bars, restaurants and shops. Within walking distance of the Star Ferry. Bar staff in lobby exceptionally friendly😊
Comment from Hotel Management
Dec 4, 2017 by Dorsett Wanchai, Hong Kong, Hotel Management
Dear Guest, Thank you for your comments. We are delighted to learn that you had a great stay with us and appreciated our location and services. We will definitely pass your compliment to our Guest Services Manager, Agnes, to keep her motivated. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cebu

Great Hotel and Great Value in Wan Chai

Posted Nov 28, 2017
Pros: The staff is excellent!
I stay at this hotel about every two months, it is consistently good, and can be counted on...
Comment from Hotel Management
Dec 1, 2017 by Dorsett Wanchai, Hong Kong, Hotel Management
Dear Alan, Thank you for your lovely comments. We are delighted to hear that you had a great stay with us and appreciated our staff and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, USA

one of the nicest hotels I have stayed

Posted Nov 28, 2017
Pros: statement above
Cons: a good cup of brewed COFFEE
Location: you can find just about anything you need within a close walking distance
I have been to Hong Kong 8 times in the past few years and the Dorsett is one of the hotels on the top of my list. The hotel staff were friendly and eager to help. whenever I needed anything from a towel or small as a tooth brush the staff was at my room within minutes. very neat and clean rooms linen was changed daily which never has happened in any of my stays in Hong Kong. Breakfast buffet had many choices and something for every individual taste. anytime I needed a cab there was no standing on the street trying to flag a taxi the hotel would have one ready. I needed flowers for a special occasion and the staff member who was assigned to my floor "Billy" helped me arrange a beautiful bouquet for my finance. over all I would say my stay at the Dorsett was a pleasant experience. I am traveling back to Hong Kong Feb. 2018 and planning to stay at the Dorsett again. Thank you
Comment from Hotel Management
Dec 9, 2017 by Dorsett Wanchai, Hong Kong, Hotel Management
Dear William, Thank you for your valuable comments. We are delighted to hear that you had a great stay with us and appreciated our staff and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2017
Pleasant experience with friendly and helpful front desk staffs
Comment from Hotel Management
Dec 3, 2017 by Dorsett Wanchai, Hong Kong, Hotel Management
Dear Guest, Thank you for your valuable comments. We are delighted to hear that you had a great stay with us and appreciated our staff and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2017
Friendly staff with exceptional customer service! The beds were extremely comfortable. The shuttle service was very convenient as well
Comment from Hotel Management
Dec 1, 2017 by Dorsett Wanchai, Hong Kong, Hotel Management
Dear Guest, Thank you for your valuable comments. We are delighted to hear that you had a great stay with us and appreciated our staff and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.