Ratings based on 1,271 Verified Reviews

3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Generally comfortable and clean hotel

Posted Aug 9, 2017
The room is generally acceptable in size in view of Hong Kong's limited area for buildings. Room is generally clean. However the add on sofa bed is not really up to standard. Slightly dusty and the mattress of sofa bed is thin. The bathroom door was full glass, with curtains. But going over as a family and having siblings of opposite sex in the room, bathing became an uncomfortable thing to go through. I would suggest at least a proper wall and sliding door for the bathroom at least, considering limited space. The hotel was undergoing some renovation to the gym area and guests' lounge. So the place for breakfast is limited. The hotel also do not provide full breakfast. Only simple bread, muffins, tea and coffee. Luckily there are many eateries around the hotel that we could choose to have our breakfast. The hotel staff are generally friendly and helpful. Overall, a comfortable place to stay in HK, but it will be good to have another room for the members of the family with opposite sex.
5 out of 5
by Henry

Posted May 17, 2017 on Hotels
Brilliant! May need new or better quality beds & mattresses....
5 out of 5
by Henry

Posted May 14, 2017 on Hotels
Great hotel and convenient to shops, transport and eateries
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2017
Location is convenient but a bit noisy. Room is large but I could hear clearly from the corridor or the room next. Dirty cups and toilet bowl.
4 out of 5
by SeungJae

Good hotel for few days stay

Posted Apr 24, 2017 on Hotels
Overall pretty nice hotel for few stays. Comfort and clean room, easy access to center of HK. Liked it a lot.
5 out of 5
by Luke

Great hotel!

Posted Apr 24, 2017 on Hotels
Very nice hotel for a decent price. The only drawback was the small size of the room and no good place to put luggage. We ended up putting the suitcases on the floor and stepping over/around them. The location was fantastic!
2 out of 5
by A verified traveler

Posted Apr 18, 2017 on Hotels
Was not pleased and will not stay at this hotel again.
3 out of 5
by IAIN

Posted Apr 17, 2017 on Hotels
Initially given a lower floor despite requesting a higher floor, I was then given a room a few floors higher. It was disappointing; the room is austere, with all hard surfaces, and while the room seems outwardly clean when walking in it was quickly apparent to room was anything but clean, with hairs on most surfaces, under chairs, etc, and dirt in corners and the desk power recess. Also they do not have laundry facilities (my bad I should have checked!). A friend had booked a room with another website and as there was an error on the booking that she tried to correct. The hotel staff were completely unhelpful. It would take a lot of persuasion to book this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 1, 2017
good location . nice to have continental breakfast . 2 rooms with sitting room in between
3 out of 5
Recommended
for Everyone
by A verified traveler from Boston

no frills

Posted Mar 26, 2017
Truly a no frills hotel. Located in a great area of Hong Kong. The room was very clean, but the lobby is tiny and was undergoing construction, the staff was helpful when asked, but otherwise inattentive, and the rooms contained shampoo and toothbrushes--no other toiletries. Free wifi and 24/7 coffee lounge were a plus. Compared to other hotels in the area, this was good for the price!