Ratings based on 837 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

A Comfort & Pleasant Stay at Central, Hong Kong

Posted Nov 2, 2017
Pros: I like this hotel staff that always willing to help you, even the doorman who can help you to inform the taxi cab where you want to go correctly
Cons: I found my room's hair dryer in the toilet cannot be used thinking that they might be something wrong with hair dryer plug hiding under basin
Location: It is closed by Central Plaza Building, and 10 minutes by cab to go to Central Station where you can catch a train directly go to airport
We always come to this Hotel regularly for our business meeting at Central or Wanchai area in Hong Kong, and we feel so pleasure all the times with hotel staff, room quality, and all environments
Comment from Hotel Management
Nov 6, 2017 by Renaissance Harbour View Hotel Hong Kong, Hotel Management
Dear Sawin, We are sorry to learn about the malfunction of hair dryer. Quality training has been reinforced for the Maintenance Team. Please accept our apologies for any inconvenience caused. Our Duty Managers are also on standby 24 hours a day and would be delighted to assist you further in ensuring your comfort of stay. We look forward to serving you better again in the near future. Sincerely, Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from West Sussex

Perfect location for the conference centre

Posted Oct 24, 2017
Thus hotel is in an excellent location. It is clean, modern although a little expensive. The restaurant and bar are pricey. Hotel staff are polite and very efficient. Have been staying here for years and the Star Ferry is just a 2 min walk away.
Comment from Hotel Management
Oct 26, 2017 by Renaissance Harbour View Hotel Hong Kong, Hotel Management
Dear Suzanne We are sorry to learn that you found our pricing expensive. We always strive to offer value for money and competitive pricing in line with similar category hotels in the neighbourhood. We hope otherwise you had a wonderful stay with excellent hotel service. Look forward to serving you again. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Australia

Club lounge

Posted Oct 23, 2017
Best staff, loved club lounge, breakfasts was delicious, drinks delicious.
Comment from Hotel Management
Oct 25, 2017 by Renaissance Harbour View Hotel Hong Kong, Hotel Management
Dear Christine We are delighted to learn that you enjoyed your stay, especially the Club Lounge facilities and service. Look forward to serving you again. Sincerely Hans Loontiens General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2017
CONVENIENCE LOCATIONS, NICE POOL AND RESTAURENT HOTEL STAFF VERY HELPFUL
Comment from Hotel Management
Jul 21, 2017 by Renaissance Harbour View Hotel Hong Kong, Hotel Management
Dear Guest, We are pleased to learn that our ambassadors took good care of you and you thoroughly enjoyed the pool facilities at our excellent location. Look forward to welcoming you back again. Sincerely, Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

nice view great location

Posted Jul 7, 2017
The rooftop on the 11th floor is very nice. It connects to grand Hyatt and can see the light show. Had dinner at the grand Hyatt steak house
Comment from Hotel Management
Jul 11, 2017 by Renaissance Harbour View Hotel Hong Kong, Hotel Management
Dear Guest We are glad to learn that you enjoyed your stay with the nice Harbour view at our excellent location. Look forward to your revisit. Sincerely Hans Loontiens General Manager
4 out of 5
by A verified traveler

Posted Jun 28, 2017 on Hotels
Comment from Hotel Management
Jun 30, 2017 by Renaissance HV Hotel HK, Hotel Management
Dear Guest Thank you for staying at Renaissance Harbour View Hotel. We hope you had a pleasant stay with us and look forward to serving you again. Sincerely Hans Loontiens General Manager
5 out of 5
by Onon

Posted Jun 26, 2017 on Hotels
club lounge access is worth it. the hotel is big so cleanliness and attention to detail is lacking. stayed in a suite with harbour view, it was comfortable. good breakfast, convenient access to convention center. surrounding area is not good but easy access to tst with ferry. have to wait to get cabs.
Comment from Hotel Management
Jun 30, 2017 by Renaissance HV Hotel HK, Hotel Management
Dear Onon, We are sorry about the hotel service and longer waiting times for a taxi during peak hours. Quality training has been reinforced especially the Housekeeping Team. We hope otherwise you had a comfortable stay overall. Look forward to serving you better in the near future. Sincerely, Hans Loontiens General Manager
5 out of 5
by A verified traveler

Posted Jun 14, 2017 on Hotels
Comment from Hotel Management
Jun 16, 2017 by Renaissance HV Hotel HK, Hotel Management
Dear Guest We are glad to learn that you had a pleasant stay with us. Look forward to welcoming you back again soon. Sincerely Hans Loontiens General Manager
5 out of 5
by Adam

A solid 4, 4+

Posted Jun 12, 2017 on Hotels
Proximity to walkable locations of interest and restaurants was really good. Nice hotel overall and great service. The beds are too firm without much of a pillowtop to mitigate pressure points. Also, there is a lot of construction in the next lot over. Habit view side sounds nice but it gets all the construction noise. The garden view is much quieter.
Comment from Hotel Management
Jun 16, 2017 by Renaissance HV Hotel HK, Hotel Management
Dear Adam We are sorry to learn about the inconvenience caused due to the outside road works. We have also marked down your comment about the bedding for our next review. We hope otherwise you enjoyed the great service at our excellent location. Look forward to serving you better in the near future. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Wonderful hotel w/expert staff, clean, convenient

Posted Jun 6, 2017
Very conveniently located next to convention center and bridges linking a comfortable walk to MTR. Rooms are very clean, staff is very professional and helpful.
Comment from Hotel Management
Jun 7, 2017 by Renaissance Harbour View Hotel Hong Kong, Hotel Management
Dear ABC We are pleased to learn that you had a wonderful stay with the great hotel service. Look forward to welcoming you back again soon. Sincerely Hans Loontiens General Manager