Ratings based on 1,571 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Jan 12, 2018
Pros: The rooms were large and comfortable
Cons: The room was not adequately lit. There was not enough lighting.
Charming hotel in a great location. my room had a lovely view over Lafayette Park .
Comment from Hotel Management
Jan 17, 2018 by Kyla, Hotel Management
Thank you for choosing our historic hotel for your New Orleans stay. Please accept our apologies for the inconvenience you experienced and know that your comments have been shared with our management team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Jan 11, 2018
Good hotel next to Lafayette Square. One block off of Poydras St. Hotel has a good weekday happy hour. It is close to restaurants, bars, galleries and the convention center.
Comment from Hotel Management
Jan 17, 2018 by Kyla, Hotel Management
Thank you for choosing our historic hotel and taking the time to share your experience. We're glad you enjoyed your stay in New Orleans and we look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, FL

Historic hotel in the Warehouse district

Posted Jan 6, 2018
Amazing staff and facility. Close to everything we wanted to see.
Comment from Hotel Management
Jan 8, 2018 by Kyla, Hotel Management
We are delighted to hear that you enjoyed your stay at our historic hotel. Thank you for taking the time to share your experience. We hope to see you again in the near future. Safe travels!
3 out of 5
by A verified traveler

Posted Dec 31, 2017
The accommodations were fine but the hotel didn’t offer a microwave or an area to get coffee or other items within. I had to venture out or ask if I could use the employee’s appliances.
Comment from Hotel Management
Jan 5, 2018 by Kyla, Hotel Management
Thank you for choosing our historic hotel for your New Orleans stay. Our apologies for the inconvenience you experienced. Your comments have been shared with our management team to help us improve.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great time spent in New Orleans

Posted Dec 7, 2017
I was worried with previous reviews, but this hotel was perfect for the price & location. Was able to walk to all the hot spots, great neighborhood, nice staff, and accommodations were good. Staff was nice as well. Yes the trolly car goes by outside, but you are in New Orleans where it is part of the culture and I had no problem sleeping through that.
Comment from Hotel Management
Dec 7, 2017 by Kyla, Hotel Management
Thank you for choosing our historic Arts District hotel. We're happy to hear you enjoyed your time with us in New Orleans, and appreciate your feedback about our location and service. We hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located

Posted Dec 6, 2017
The hotel was nice. I only wished it had food and drink service. It slso had no vending to purchase snacks or water.
Comment from Hotel Management
Dec 6, 2017 by Kyla, Hotel Management
We take pride in maintaining our historic hotel and delivering exceptional service, and consistently use our guest's reviews to ensure any issues are addressed. We appreciate your feedback and look forward to welcoming you for another New Orleans Arts District.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
The staff was friendly and approachable. The rooms were nice and kept clean.
Comment from Hotel Management
Dec 5, 2017 by Kyla, Hotel Management
We are happy to hear that you found your stay to your satisfaction and thank you for taking a moment to share your experience. We look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2017
I really liked this hotel and the great location: streetcar runs right in front!
Comment from Hotel Management
Dec 4, 2017 by Kyla, Hotel Management
We really appreciate your kind words and hope for a future opportunity to welcome you back to the New Orleans Arts District.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manistee, MI.

The Lafayette Hotel Is Very Nice

Posted Dec 2, 2017
The Lafayette Hotel is located in a very nice area and you can walk to the Fench Quarter or the convention center in about 10 minutes. The hotel staff is excellent and check in is easy. Also, there is a great bar and restaurant on the lobby level. My one beef is that our shampoo was not replaced, nor was our regular coffee. I find that slightly irritating.
Comment from Hotel Management
Dec 4, 2017 by Kyla, Hotel Management
Hi Mike, thank you for choosing our historic French Quarter hotel and sharing your feedback. Glad you enjoyed our location and Desi Vega's Steakhouse. We typically provide thorough daily housekeeping service with replenishment of all fresh towels, mats and amenities. Not sure how we missed the mark during your visit. Please know your comments have been passed on to management.
2 out of 5
by A verified traveler from pma

Posted Nov 27, 2017
Disappointing to say the least. Very run down and the staff is not helpful. They all say some one else has to help you b/c its not something they do. They donueven have bottle water in the room. You need to ask for it at the frint desk.
Comment from Hotel Management
Nov 30, 2017 by Kyla, Hotel Management
Thank you for choosing our hotel for your French Quarter stay. We take pride in our historic hotel and do our best to offer facilities and services that exceed guest expectations – typically we receive high marks. Please accept our apologies for the difficulties you experienced and know that your comments have been shared with management.