Ratings based on 1,796 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Hixson, TN

First time in N.O.

Posted Nov 6, 2017
Pros: Location, price, staff.
Cons: Bathroom is showing a little age.
This was our first visit. Hotel staff was very friendly and helped us get our bearings in a new city. This is a boutique hotel so, be ready for a little less room than some of the newer, suite style hotels. That was not a problem for us. Near enough to all of the craziness that is New Orleans but far enough away that you don't have to worry about excessive party noise until the wee hours. Our only problem was no hot water when we arrived. Was about 6 hours before we got some. Would consider staying again.
Comment from Hotel Management
Nov 6, 2017 by Kyla, Hotel Management
Hi Charlie, thank you for choosing our historic hotel for your New Orleans stay. Please accept our apologies for the inconvenience you experienced and know that your comments have been shared with our management team.
3 out of 5
by A verified traveler

nice but need amenities

Posted Nov 1, 2017
Pros: rooms were clean
Cons: needs room service and a biz center
overall a nice experience but w/o room service nor biz center was a bit inconvenient
Comment from Hotel Management
Nov 2, 2017 by Kyla, Hotel Management
Thank you for choosing our historic hotel for your New Orleans stay. Please accept our apologies for the inconvenience you experienced and know that your comments have been shared with our management team.
2 out of 5
by A verified traveler

Posted Oct 31, 2017
Toilet was not operational. Crazy...How do you operate a hotel, without basic plumbing.
Comment from Hotel Management
Nov 2, 2017 by Kyla, Hotel Management
Thank you for choosing our hotel for your New Orleans stay. We typically receive high marks from guests, but are sorry that we did not exceed expectations. We regret that we were not able to address the issues you described while you were still here— had we known of your difficulties, we would have remedied them immediately. Please accept our apologies for any inconvenience you may have experienced and know that all of your comments have been shared with our management team.
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Nice hotel

Posted Oct 26, 2017
Wonderful location, very friendly staff. Extremely clean. Love this hotel.
Comment from Hotel Management
Oct 27, 2017 by Kyla, Hotel Management
Hi Bre, thank you for choosing our hotel and taking the time to share your feedback. Your kind comments are appreciated. We hope to welcome you back to the Lafayette Hotel and New Orleans Arts District soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Pleasant Surprise

Posted Oct 18, 2017
Pros: Vintage Look, Room Space, Excellent Customer Service
Location: The Riverfront, Bourbon Street, Garden District, Street Car Trolley
From the moment we checked in, the experience was wonderful. This hotel is older but its definitely in a good vintage way. The staff greeted us and offered a bottle of champagne for my husband's birthday. The deluxe room was really comfortable and clean.
Comment from Hotel Management
Oct 20, 2017 by Kyla, Hotel Management
Hi Brittany, thank you for choosing our hotel and taking the time to share your feedback. Your kind comments about our accommodations, customer service, and location are appreciated. We hope to welcome you back to the French Quarter soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Posted Oct 18, 2017
Great historical site. Wish we could have stayed longer.
Comment from Hotel Management
Oct 20, 2017 by Kyla, Hotel Management
We are glad you enjoyed your stay, Chris! We'd love to welcome you back to the New Orleans Arts District!
4 out of 5
Recommended
for Everyone
by A verified traveler from kent england

Hotel full of charm

Posted Oct 16, 2017
What a lovely old hotel,comfy large room a bit shabby in places ( like the front door needs a good clean ) try not to get a room at the front it’s very noisy ,trolley bus goes all night ! Shame the receptionist knew nothing of the hotels history ( I had to google it ) but we had a very pleasant stay
Comment from Hotel Management
Oct 17, 2017 by Kyla, Hotel Management
Thank you for choosing our hotel and taking the time to share your feedback. Please know your comments have been shared with our management team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2017
The room was clean and comfortable with lots of historic style and character and the hotel is located within walking distance of many areas and events.
Comment from Hotel Management
Oct 13, 2017 by Kyla, Hotel Management
Thank you for choosing our hotel and taking the time to share your feedback. Your kind comments are appreciated. We hope to welcome you back to the New Orleans Arts District soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 3, 2017
We enjoyed our weekend in NOLA. Our room had a beautiful view of Lafayette square that could be seen through the panoramic windows. The staff was friendly and helpful especially Chris.
Comment from Hotel Management
Oct 3, 2017 by Kyla, Hotel Management
Thank you for choosing our hotel and your special mention of Chris. We are glad that you enjoyed your time with us and hope to weclome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Very Pleased!

Posted Oct 2, 2017
Pros: New Bathroom!
I booked this hotel because it looked like "Old New Orleans". Wonderful old building but TOTALLY updated! Staff was very kind & suggested great restaurants.
Comment from Hotel Management
Oct 2, 2017 by Kyla, Hotel Management
We're so happy you enjoyed your stay, Alicia! Thank you for sharing your feedback.