Ratings based on 1,554 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great time spent in New Orleans

Posted Dec 7, 2017
I was worried with previous reviews, but this hotel was perfect for the price & location. Was able to walk to all the hot spots, great neighborhood, nice staff, and accommodations were good. Staff was nice as well. Yes the trolly car goes by outside, but you are in New Orleans where it is part of the culture and I had no problem sleeping through that.
Comment from Hotel Management
Dec 7, 2017 by Kyla, Hotel Management
Thank you for choosing our historic Arts District hotel. We're happy to hear you enjoyed your time with us in New Orleans, and appreciate your feedback about our location and service. We hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located

Posted Dec 6, 2017
The hotel was nice. I only wished it had food and drink service. It slso had no vending to purchase snacks or water.
Comment from Hotel Management
Dec 6, 2017 by Kyla, Hotel Management
We take pride in maintaining our historic hotel and delivering exceptional service, and consistently use our guest's reviews to ensure any issues are addressed. We appreciate your feedback and look forward to welcoming you for another New Orleans Arts District.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
The staff was friendly and approachable. The rooms were nice and kept clean.
Comment from Hotel Management
Dec 5, 2017 by Kyla, Hotel Management
We are happy to hear that you found your stay to your satisfaction and thank you for taking a moment to share your experience. We look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2017
I really liked this hotel and the great location: streetcar runs right in front!
Comment from Hotel Management
Dec 4, 2017 by Kyla, Hotel Management
We really appreciate your kind words and hope for a future opportunity to welcome you back to the New Orleans Arts District.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manistee, MI.

The Lafayette Hotel Is Very Nice

Posted Dec 2, 2017
The Lafayette Hotel is located in a very nice area and you can walk to the Fench Quarter or the convention center in about 10 minutes. The hotel staff is excellent and check in is easy. Also, there is a great bar and restaurant on the lobby level. My one beef is that our shampoo was not replaced, nor was our regular coffee. I find that slightly irritating.
Comment from Hotel Management
Dec 4, 2017 by Kyla, Hotel Management
Hi Mike, thank you for choosing our historic French Quarter hotel and sharing your feedback. Glad you enjoyed our location and Desi Vega's Steakhouse. We typically provide thorough daily housekeeping service with replenishment of all fresh towels, mats and amenities. Not sure how we missed the mark during your visit. Please know your comments have been passed on to management.
2 out of 5
by A verified traveler from pma

Posted Nov 27, 2017
Disappointing to say the least. Very run down and the staff is not helpful. They all say some one else has to help you b/c its not something they do. They donueven have bottle water in the room. You need to ask for it at the frint desk.
Comment from Hotel Management
Nov 30, 2017 by Kyla, Hotel Management
Thank you for choosing our hotel for your French Quarter stay. We take pride in our historic hotel and do our best to offer facilities and services that exceed guest expectations – typically we receive high marks. Please accept our apologies for the difficulties you experienced and know that your comments have been shared with management.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Traditional Hotel in the trendy Warehouse District

Posted Nov 24, 2017
Pros: See above
Cons: There is some need for repainting and a bit of redecorating, better maintenance of the elevators
Location: Like I said, great location, with nearby restaurants and attractions
Great location, an aura of nostalgia, helpful and friendly staff
Comment from Hotel Management
Nov 24, 2017 by Kyla, Hotel Management
Hi Louise thank you for choosing our hotel for your stay in the New Orleans Arts District. Glad you enjoyed our location and friendly staff service. We take pride in our historic hotel and do our best to place guests in rooms that exceed their expectations and typically receive high marks for our accommodations. Please know that your comments have been shared with management.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely!

Posted Nov 20, 2017
Beautiful hotel close to the French Quarter! Great staff, beautiful clean rooms. Will definitely stay again.
Comment from Hotel Management
Nov 20, 2017 by Kyla, Hotel Management
Thank you for choosing our hotel and taking the time to share your feedback. We hope to welcome you back to the French Quarter soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Hixson, TN

First time in N.O.

Posted Nov 6, 2017
Pros: Location, price, staff.
Cons: Bathroom is showing a little age.
This was our first visit. Hotel staff was very friendly and helped us get our bearings in a new city. This is a boutique hotel so, be ready for a little less room than some of the newer, suite style hotels. That was not a problem for us. Near enough to all of the craziness that is New Orleans but far enough away that you don't have to worry about excessive party noise until the wee hours. Our only problem was no hot water when we arrived. Was about 6 hours before we got some. Would consider staying again.
Comment from Hotel Management
Nov 6, 2017 by Kyla, Hotel Management
Hi Charlie, thank you for choosing our historic hotel for your New Orleans stay. Please accept our apologies for the inconvenience you experienced and know that your comments have been shared with our management team.
3 out of 5
by A verified traveler

nice but need amenities

Posted Nov 1, 2017
Pros: rooms were clean
Cons: needs room service and a biz center
overall a nice experience but w/o room service nor biz center was a bit inconvenient
Comment from Hotel Management
Nov 2, 2017 by Kyla, Hotel Management
Thank you for choosing our historic hotel for your New Orleans stay. Please accept our apologies for the inconvenience you experienced and know that your comments have been shared with our management team.