Ratings based on 65 Verified Reviews

4.3 out of 5
80% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from West Sussex

Staff couldn't do enough...

Posted Mar 29, 2018
Fantastic stay - as a family of 3 we experienced a wonderful overnight stay, nothing was too much trouble and the food was exceptional.
Comment from Hotel Management
Apr 3, 2018 by Michelle, Hotel Management
Thank you for your review, all your comments will be passed onto the staff and we look forward to seeing you again soon.
4 out of 5
by Matthew

Friendly Pub Hotel, starting to need a bit of work

Posted Jan 2, 2018 on Hotels
As with our previous visits the welcome, service and food were fantastic. The only issue was the room we were in -- Oriental -- is in desperate need of a bathroom upgrade! The local area is beautiful, and the proximity to Longleat is great. One of the friendliest places we've ever stayed.
4 out of 5
by Nicola

Posted Dec 7, 2017 on Hotels
Enjoyed our stay, great food and service, comfortable and clean but not outstanding room.
Comment from Hotel Management
Dec 12, 2017
Thank you for your review, I will pass your comments onto our staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Gloucestershire

Shabby chic hotel in a pleasant quiet area

Posted Nov 27, 2017
Pros: Atmosphere, staff, décor.
Cons: Attention to detail on cleaning. Currently there are often sticky tables and dust encrusted items. The Glass candleholders were good but grimy.
Location: I was working but the location was picturesque and quiet. I had a good night's sleep.
The building is pleasingly period and much of the décor has been well thought through. I particularly liked the friendly warm atmosphere enhanced by the real log fire, What was disappointing was the standard of cleanliness, a lot of scuffmarks everywhere and a lack of dusting and general cleaning.
Comment from Hotel Management
Dec 12, 2017 by Michelle, Hotel Management
Thank you for taking time to review the Bath Arms, Please be assured all your comments will be passed onto the relevant department heads and your constructive comments will be acted upon immediately.
5 out of 5
by A verified traveler

Totally love the place, great location

Posted Nov 10, 2017 on Hotels
Wonderful place, rooms are all really nice and authentic, it has the country feel and full of antiques and interesting paintings. The breakfast is amazing and the staff are always really friendly. I love hearing the resident owl at night
Comment from Hotel Management
Nov 14, 2017
Thank you for your comments, we are so pleased you enjoyed your stay with us, we look forward to seeing you again soon. Kind Regards, Michelle Assistant Manager
4 out of 5
by Sarah

Posted Nov 7, 2017 on Hotels
A proper country pub. How you feel about the comfort depends on if you like 5* air-con or shabby chic. (It's the latter). Lovely service and good food. Some outstanding cooking.
Comment from Hotel Management
Nov 14, 2017
Thank you for taking the time to review the Bath Arms, we are so pleased you enjoyed your stay with us. We look forward to seeing you again soon. Kind Regards, Michelle Assistant Manager
4 out of 5
by margaret

short break

Posted Oct 30, 2017 on Hotels
good area to stay in food ok breakfast and staff very good
Comment from Hotel Management
Nov 14, 2017
Thank you for your comments, we hope to see you again soon. Kind Regards, Michelle Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from dorset

Nice quite hotel. Good food.

Posted Sep 26, 2017
Pros: It was very quaint.
Cons: Maybe some opaque covering to the wet room window would be a good idea.
Location: Longleat house and Safari Park. We did the Park on one day and the house the next.
Very comfortable huge bed. Evening meal beautifully cooked and presented. My husband had a full English breakfast and I had scrambled eggs and smoked salmon. As much toast and coissants as you wanted. We would stay again.
Comment from Hotel Management
Nov 14, 2017 by Michelle, Hotel Management
Thank you for taking the time to review the Bath Arms, please be assured we will take your comments on board. Please come back and see us soon. Kind Regards, Michelle Assistant Manager
5 out of 5
by glenda

Posted Aug 31, 2017 on Hotels
The warmth of the staff went a long way to adding to our pleasure on this holiday
3 out of 5
by A verified traveler from Devon

Nice hotel

Posted Aug 23, 2017
Location: We had been visiting Longleat which is very near.
I reviewed this online before I booked and the rooms looked beautiful. On arrival I was disappointed that we were given a room in what appeared to be old stables. The room was small and not at all like the pictures I had seen. The staff were friendly.